Whaling City Mazda
New London, CT
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Awesome Excellent Service !!! And Bilingual Staff !! Excellent customer service, our sales person Angel listened and achieved my needs !!! Bilingual staff, English and Spanish. Great environment and grea Excellent customer service, our sales person Angel listened and achieved my needs !!! Bilingual staff, English and Spanish. Great environment and great service. Thank you, Gracias More
First time dealership experience gone well Purchased a 2013 Mazda 3 hatchback in December with Patty. We had been looking for a few weeks but every time it got down to price negotiation and my Purchased a 2013 Mazda 3 hatchback in December with Patty. We had been looking for a few weeks but every time it got down to price negotiation and my husband (an auto damage adjuster) pointed out issues with the car most sales guys responded poorly. Patty didn’t—she just said “well you’re an expert then” and made a fair deal with us. No ego, pretty painless negotiations—overall enjoyable experience. Patty was very pleasent to work with as well. Over a month out still very happy with my new car. More
Very satisfied Robert Carmona helped me find my dream car! He was very professional and friendly, and over all made it such an easy car buying experience. Robert was Robert Carmona helped me find my dream car! He was very professional and friendly, and over all made it such an easy car buying experience. Robert was very knowledgable about the cars I was interested in, and was very patient with my husband and I. I know many people describe being manipulated by cars sales professionals when visiting dealerships, but I never once felt pressured or uncomfortable. I would highly recommend Robert and everyone at My Whaling City to anyone! More
Great style Angel Torres is such a great person to work with! He made my car buying experience a great time. He knew about the product, wasn't pushy, and was very Angel Torres is such a great person to work with! He made my car buying experience a great time. He knew about the product, wasn't pushy, and was very personable! Dean Russo helped with the financial along with Darnell Williams. The manager of the place is great as well! My husband and I are going back tomorrow to get another car! More
Easy, fast, friendly, and professional. Patricia Smith and Darnell Williams were so helpful! Thank you for your undecided attention. The process couldn’t have gone any smoother. I love my ca Patricia Smith and Darnell Williams were so helpful! Thank you for your undecided attention. The process couldn’t have gone any smoother. I love my car and I will be back for sure! Thank you thank you thank you! More
CPO Ford F150 Aaron Borsher and Tom Haggerty were outstanding. Highly recommend them. They both helped me from start to finish. They made buying the vehicle an enjo Aaron Borsher and Tom Haggerty were outstanding. Highly recommend them. They both helped me from start to finish. They made buying the vehicle an enjoyable experience. More
Wonderful! Dan C. was so knowledgable about all the car features he made the whole process easy. So excited about my new car. Thank you Dan and Whaling City I Dan C. was so knowledgable about all the car features he made the whole process easy. So excited about my new car. Thank you Dan and Whaling City I will absolutely recommend!! More
Best experience in purchasing a new vehicle We were greeted promptly with the feeling of not being pressured. All the people we came in contact with were very knowledgeable in their product are We were greeted promptly with the feeling of not being pressured. All the people we came in contact with were very knowledgeable in their product area. All were very friendly and accommodating. More
Worst Interaction and Experience Imaginable Dean is the definition of a sneaky car salesman. After sitting down going over payment plans for about an hour (which usually is expected), our sales Dean is the definition of a sneaky car salesman. After sitting down going over payment plans for about an hour (which usually is expected), our sales rep Angel (who was very personable) guided us to Dean’s office where he was ready to sign all the paperwork without even going over the interest rates. Only because we questioned the interest rate did Dean tell us the one option he was offering us. We then informed him that we were offered an interest rate 50% less than what he was offering. He told us it was impossible and interrogated us about our other offers.. he belittled us with his cold and short demeanor and wasted our time only to chase out our the door with a cheaper interest rate. He sarcastically suggested that we pay cash if we didn’t want to pay his fees. To the point of tears, we have never felt looked down upon as much as this man has made us feel. Scam artists with false advertisements expecting to make their money by tricking customers into paying more than what is listed. Do not go here. More
Trade and purchase Was very happy, would have liked to receive more on trade but the process went well. It went as expected though the sale should have been pre prepped Was very happy, would have liked to receive more on trade but the process went well. It went as expected though the sale should have been pre prepped More