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Whaling City Mazda

New London, CT

4.5
136 Reviews

471 Broad Street

New London, CT

06320

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Showing 136 reviews

January 20, 2020

Excellent Sales and management staff were very friendly, knowledgeable and professional. We felt that we were treated very fairly and were informed well about More

by DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
January 16, 2020

From manager Filippo to sales person Patricia, pleasant, polite, professional buying experience. Whole staff welcoming , friendly and knowledgeable. Happy with my purchase. Would recommend dealership. More

by Kat50souz
Recommend Dealer
Yes
Employees Worked With
Filippo Machionne, Patricia Smith
January 07, 2020

Working with Angel in sales was great. He was so helpful with pricing, negotiating when we decided to make an offer, and offering information on car features. Would love to work with him again, but plan on More

by Michelle & Andrew P
Recommend Dealer
Yes
Employees Worked With
Angel Torres
January 02, 2020

The dealership was very nice and clean. As multiple sales were being processed it never interfered with the top notch attention we were getting. Fast and curtious. More

by jay jennett
Recommend Dealer
Yes
Employees Worked With
Bruno Aparicio
Jan 02, 2020 -

Whaling City Mazda responded

Thank you for your business and coming in to see Bruno Aparicio at Whaling City Mazda! Don't forget that if you refer a friend that you can get a $100 referral Bonus! Just ask Bruno for details or have them inquire online and state you sent them to us. Happy New Year! ~The Whaling City Team

January 02, 2020

Pleasant & stress free From management to sales staff everyone polite, professional & pleasant. Everyone welcoming and friendly. Needed a used car and happy with my purchase More

by kat50souz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo Marchionne, Aaron Borsher, Patricia Smith
Jan 02, 2020 -

Whaling City Mazda responded

Thank you for taking the time to share your story! Patricia Smith and the rest of the Whaling City Team are here for you for anything you may need in the future as well. As always, we try to make any automotive experience with us a great one. Happy New Year and Congratulations! ~The Whaling City Team

January 02, 2020

Finance guy deliberately put me in a higher interest rate! Finance guy deliberately put me in a higher interest rate than I qualified for. Only good thing is i did negotiate the price prior to arriving at dea More

by Dan
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Burden, Bear Dalton
Feb 25, 2020 -

Whaling City Mazda responded

Dear Customer, We Apologize that you feel poorly about your purchase at Whaling City. Luckily, the Finance Manager that was here is no longer with us, one of the sales employees tagged is no longer with us and the other tagged employee doesn't work with customers. We hope that you give us a shot next time so we may provide you with the right experience. Again, please accept our apologies for the way you feel about your purchase with us. Regards, ~The Whaling City Team

December 04, 2019

Buying a new or used car can be very stressful. I had a Great experience buying a new car at Whaling city. I would recommend this dealership!👍 More

by New Mazda Ower
Recommend Dealer
Yes
Employees Worked With
Filippo Marchionne *****, Angel Torres
December 03, 2019

Wonderful My wife and I went to Patty for her to help us with the purchase of a car. It was a very good experience. She treats us as if we were part of her fami More

by Cjpalmundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams , Darnell Williams, Patricia Smith
November 19, 2019

Awesomeness!! I walked in and NEEDED a car, mine wasn't worth fixing AGAIN. Patrica helped my mom less than a year before, so she was the first person we called. More

by Shell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Patricia Smith
Nov 20, 2019 -

Whaling City Mazda responded

Thank you for taking the time to share the story of your experience with us! Patty truly is an exceptional Sales person and we are honored to have her here with us. It is evident in her work that she not only takes pride in what she does but loves taking care of people too. Don't forget that if you refer friends and family to Patty online and they mention your name, you will get $100 per sale for the referral! Thank you again and enjoy the Holiday Season! Sincerely, ~The Whaling City Team

November 12, 2019

If you’re looking for new or used, go to this place. Vehicles are excellent, but the staff is even more incredible! They treat you well, and go above and beyond to make sure you are happy with your vehi More

by brittany.prier
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Darnell Williams, Patricia Smith
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