
Whaling City Mazda
New London, CT
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Dan Corriveau was very pleasant to work with. He went through all of the car’s features without talking down to me. I didn’t feel pressured to purchase. Working with him to negotiate a price I felt comfo through all of the car’s features without talking down to me. I didn’t feel pressured to purchase. Working with him to negotiate a price I felt comfortable with wasn't stressful. When the dealership got very busy toward the afternoon, Dan made sure to sincerely apologize when he was held up with another customer. One thing I will point out (nothing to do with Dan) I was contacted several times via email to come in for a test drive, confirmed and reconfirmed my appointment. When I came in it was like no one knew I would be there. I started to feel very anxious and almost left after spending a good amount of time just awkwardly standing in the lobby. It was a little uncomfortable- oh well I’ll blame it on the Coronavirus. Thanks for a great experience Dan- I love my new car!! More
Amazing dealership I felt very comfortable with my Amazing dealership I felt very comfortable with my entire purchase Staff is super friendly and accommodating Great team I was completely satis Amazing dealership I felt very comfortable with my entire purchase Staff is super friendly and accommodating Great team I was completely satisfied with my transaction. I highly recommend whaling city Will continue to do business with them in the future 10 gold stars More
I had an excellent experience, even though it’s during this pandemic, my salesperson was very kind and welcoming. He had my best interest in mind. I will definitely recommend Whaling City. this pandemic, my salesperson was very kind and welcoming. He had my best interest in mind. I will definitely recommend Whaling City. More
Pleasure It was a good working with Zach. Everyone we dealt with made or experience as easy as possible. Considering the pandemic issues we can’t complain abou It was a good working with Zach. Everyone we dealt with made or experience as easy as possible. Considering the pandemic issues we can’t complain about how we were treated. Staff was knowledgeable and made experience as fun as possible. More
Staff was enthusiastic, knowledgeable, and friendly, not pushy. Made it clear that it’s not just a sale and on your own, but that they are there to support you post purchase. pushy. Made it clear that it’s not just a sale and on your own, but that they are there to support you post purchase. More
Buying a car isn't like it used to be. The age of the greased back hair, sleazy, looking to make a quick buck off commissions is over. At least at Whaling City Mazda it is. From literally the second I pa greased back hair, sleazy, looking to make a quick buck off commissions is over. At least at Whaling City Mazda it is. From literally the second I parked my sweet soccer mom mini van to hitting that gong, I have nothing but a 10 out of 5 star rating especially for the salesperson that helped me Joe Lamonica. I arrived with my mother with the typical insecurities and concerns anyone does going to a new dealership where they're unsure, but his smile and charm immediately made us both warm up to him and he helped us through the whole process. He did phenomenal taking care of both of us, answering any and all questions, educating us both on the car, warranties and anything additional (such as the Glasscoat) and getting a very good rate. I will definitely be coming back for future vehicles and sending everyone I can to Joe to purchase a car from him. I unfortunately forgot her last name but Jamie also helped us immensely. Going over the numbers and transfer of titles, she even did my mother and I a huge favor by backtracking a little bit to add me as a cosigner for the car. Nothing but very high remarks from me and my mother! :) More
The sales associate, Mitch Maher, was very knowledgeable about the vehicle I was interested in. He demonstrated many aspects of the car and provided good detail. He was also very accommodating by showing about the vehicle I was interested in. He demonstrated many aspects of the car and provided good detail. He was also very accommodating by showing me my interior color choices on actual vehicles on the lot. The sales process was very organized and ran smoothly. More
They answered my questions and made my first deal special i felt welcomed like I mattered.i will be telling other friends about the great experience I had. i felt welcomed like I mattered.i will be telling other friends about the great experience I had. More
A very good car buying experience. As a former president and CEO of a technical sales and marketing company, I like to think a know a thing or two about the sales process. Our sales pr As a former president and CEO of a technical sales and marketing company, I like to think a know a thing or two about the sales process. Our sales professional and I don't use that term lightly, Mr. Daniel Corriveau, has a firm grasp of the features and benefits of our Mazda CX-5. His low-key, conversational approach to selling was just the right touch. The automotive dealer market is a tough one and all too often perceived to be populated by slick-talking, sometimes unethical sales folks. Mr. Corriveau's demeanor, patience, humor, and product knowledge went a long way to dispel that industry impression. Whaling City Mazda is both fortunate to have someone of Mr. Corriveau's caliber and to be commended for encouraging a high ethical standard. More