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Whaling City Mazda
New London, CT
139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 139 reviews
August 18, 2020
Outstanding experience! From first contact thru vehicle pickup this buying experience was seamless. Always got a call or text back, every question got answer and every concerned addressed. Thank you to Bru pickup this buying experience was seamless. Always got a call or text back, every question got answer and every concerned addressed. Thank you to Bruno, Alberto and Rachel for making this purchase so pleasant and easy in an environment that by default make things difficult and unpleasant. I would recommend Whaling City to anyone asking. More
by Gwcap
Employees Worked With
Rachel Natiello, Bruno Aparicio, Alberto Santana
August 11, 2020
Quick & Easy Process The sales team was quick & efficient, which I appreciated. No one wants to sit around at a dealership for hours on end, especially during this pandem The sales team was quick & efficient, which I appreciated. No one wants to sit around at a dealership for hours on end, especially during this pandemic. They got me in my new car and on the road in just about an hour. More
by kim.marcell
Employees Worked With
Aaron Borsher, Daniel Corriveau
July 21, 2020
Quick and Easy!!! My experience could not have been easier, more pleasant or quicker. the staff were all very friendly and helpful. The negotiations were relatively eas My experience could not have been easier, more pleasant or quicker. the staff were all very friendly and helpful. The negotiations were relatively easy, I arrived about 2PM and I was driving home in my new Miata by 5PM!!! More
by mjp102965
Employees Worked With
Rachel Natiello, Tyler Contillo
July 15, 2020
Great sales team. I was really pleased with my purchase. All the staff was friendly and professional throughout the process. I would recommend Whaling City to my friends. All the staff was friendly and professional throughout the process. I would recommend Whaling City to my friends. More
by Dpperlmutter
Employees Worked With
Nathaniel and Fillipo, Aaron Borsher
July 14, 2020
Mitch was very helpful, he took the time to bring us a couple of cars to look at so that we could make an educated decision. He was very informed regarding the product and was able to give us detailed in couple of cars to look at so that we could make an educated decision. He was very informed regarding the product and was able to give us detailed info in regards to our purchase. More
by Bry
Employees Worked With
Terrance Mitch Maher
July 05, 2020
Dan is great. He got me the exact car I was looking for. Dan Corriveau is great. He's helpful, knows how to treat a customer and informative on my new car. Whaling City is a great place to buy a car. Ever Dan Corriveau is great. He's helpful, knows how to treat a customer and informative on my new car. Whaling City is a great place to buy a car. Everyone there is very friendly. I even got to bang the gong! More
by ILJ353
Employees Worked With
Daniel Corriveau
June 17, 2020
When I go into Waling City Ford it’s like walking into my neighbors house.I know most of them and even if they don’t know me they act like they do. Dealing with Dan is really easy he treat us like real frien neighbors house.I know most of them and even if they don’t know me they act like they do. Dealing with Dan is really easy he treat us like real friends. Aaron always says hello and I feel like I can always talk to him.And Jeff and Tim are very helpful. I know this is their jobs but I don’t feel like I’m being sold. More
by mbedri
Employees Worked With
Aaron Borsher, Daniel Corriveau, Timothy Laducer, Jeff Janssen, Rachel Natiello
June 01, 2020
Great to work with, he was very informative about the vehicle, he went through all the features with me, I would recommend Mitch to my friends and family vehicle, he went through all the features with me, I would recommend Mitch to my friends and family More
by sandra_mccabe
Employees Worked With
Terrance Mitch Maher
May 29, 2020
I came to Whaling City hoping to make a deal on a trade in and new car sale and I left disappointed and unimpressed. The salesman, Joe Lamonica, came across as a nice guy, but was not particularly knowledg in and new car sale and I left disappointed and unimpressed. The salesman, Joe Lamonica, came across as a nice guy, but was not particularly knowledgeable on the various options and features of the car I was interested in. He frequently turned to the list on the window sticker to answer my questions. We proceeded to go back and forth negotiating the price for my trade in, and I felt like I was being made to fight tooth-and-nail to get a fair deal. They were completely unwilling to move at all on the price of the new car (at MSRP) based on the apparently huge favor they were doing me in offering a fair price for my trade in. Pricing details felt convoluted and too much emphasis was put on the additional fees which made bargaining confusing. I was also lead to believe that the 0% financing and $1500 loyalty rebate offered by Mazda were not normally able to be combined, which was just wrong outright. I went to another dealer and easily got a better price for both my trade in and the new car sale without the hassle I experienced here. More
by jordanJC4
Employees Worked With
Joseph Lamonica
