Whaling City Mazda

My salesperson, Dan, was very upfront with all costs and offers, and it was a pleasant surprise for him to run through many of the features and controls on the car. Going through the financial process was q offers, and it was a pleasant surprise for him to run through many of the features and controls on the car. Going through the financial process was quick and easy and I didn’t feel too pressured. The only thing I would mention is that it wasn’t clear to me before I walked in that it was an either/or regarding the low financing versus the rebate. I’d suggest that this should be more clear on the website, though again Dan was clear at the very beginning on this and didn’t lead me too far down the path before making me aware of that fact. More

I have bought many, many cars in my lifetime and this by far was the best experience I have ever had. Starting with my salesman Joe who was not only professional and pleasant but he wasn't pushy, Joe to far was the best experience I have ever had. Starting with my salesman Joe who was not only professional and pleasant but he wasn't pushy, Joe took special care in preparing my car for a viewing when I was only coming in to sign paperwork. He is very detailed oriented making sure everything I ordered was in and installed in my car. The Mazda manager Bruno was amazing! He has a great personality for this line of work. He never got ruffled no matter how hard I pushed and text him. He worked this deal hard to get me the car I wanted at a price that made me very happy. Usually your last stop and the worst stop in the car buying process is the finance office. This was the first and only time, I have NOT dreaded my time in a finance office. Jaime was quick and informative. She was the first finance person to ever let me know that I could get money back on the extended warranties of the car that I had traded in! Also, a shout out to the other car salesman who are always standing outside waiting for your business. I had gone to probably five dealerships before I came to Whaling City and NOT one of them had a salesman outside waiting. Each dealership I visited I had to go in and find someone. It just didn't seem like they were very interested in doing any business. Whaling City is lucky to have such a great staff, I would definitely purchase my next car from them. More

We had a very good experience. Staff was very friendly and helpful, especially Joe Lamonica. We received a very good lease for another 3 years. and helpful, especially Joe Lamonica. We received a very good lease for another 3 years. More

Bruno and Joe were a pleasure to work with. I was looking for a Mazda with certain options and a specific color. They found the car at another dealership and got it to Whaling City immediately. Joe was very for a Mazda with certain options and a specific color. They found the car at another dealership and got it to Whaling City immediately. Joe was very knowledgable and helpful going over the systems in this vehicle. It was certainly the best car buying experience i have had. It was also nice to meet the owner of the dealership. Great place, great people, no pressure. More

Outstanding new car buying experience from initial conversation to closing. We felt comfortable that we were getting a great value in our deal. These guys also went above and beyond to help us get ou conversation to closing. We felt comfortable that we were getting a great value in our deal. These guys also went above and beyond to help us get our insurance updated so that we could drive home with our new car on the same day. More

Outstanding experience! From first contact thru vehicle pickup this buying experience was seamless. Always got a call or text back, every question got answer and every concerned addressed. Thank you to Bru pickup this buying experience was seamless. Always got a call or text back, every question got answer and every concerned addressed. Thank you to Bruno, Alberto and Rachel for making this purchase so pleasant and easy in an environment that by default make things difficult and unpleasant. I would recommend Whaling City to anyone asking. More

Quick & Easy Process The sales team was quick & efficient, which I appreciated. No one wants to sit around at a dealership for hours on end, especially during this pandem The sales team was quick & efficient, which I appreciated. No one wants to sit around at a dealership for hours on end, especially during this pandemic. They got me in my new car and on the road in just about an hour. More

Quick and Easy!!! My experience could not have been easier, more pleasant or quicker. the staff were all very friendly and helpful. The negotiations were relatively eas My experience could not have been easier, more pleasant or quicker. the staff were all very friendly and helpful. The negotiations were relatively easy, I arrived about 2PM and I was driving home in my new Miata by 5PM!!! More