
Whaling City Mazda
New London, CT
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Purchased my Mazda 3 hatchback at Whaling City Mazda. Typical dealership where salesman agreed to trade in price, then lowballed me. Then after coming through noticed there was a deep scratch on the car. Typical dealership where salesman agreed to trade in price, then lowballed me. Then after coming through noticed there was a deep scratch on the car. Salesman (Ray) said bring the car up. (2.5hr round trip) They buffed it, scratch came back next day. Brought it up the next week after being told they’d have a loaner (2.5hr round trip again) only to be told no loaners. Complete waste of my time and typical sell you the car and false promises after. There is no going above and beyond as promised More
We had a wonderful purchasing experience buying our new Mazda CX 5 Preferred model with this dealership and the salesperson, Joe Lamonica. I would recommend Whalen City Ford to anyone looking for a car. Th Mazda CX 5 Preferred model with this dealership and the salesperson, Joe Lamonica. I would recommend Whalen City Ford to anyone looking for a car. The entire event was thorough and handled professionally. All our questions were answered, and the continued helpful assistance offered gave us confidence that we purchased the right car for us. More
Horrible experience check engine light halfway home and they won’t homer my cost for repairs lol? Total cost of car 85k cost of fix to get a mass sticker 900.00? BUYER BEWARE THEY SUCK!!! And contacting CT they won’t homer my cost for repairs lol? Total cost of car 85k cost of fix to get a mass sticker 900.00? BUYER BEWARE THEY SUCK!!! And contacting CT DMV a they not getting over More
Nathan and Dan are wonderful guys who helped us out today. My husband found a loose cover displace cover in our engine department. We stopped today to find where it might belong. They researched the today. My husband found a loose cover displace cover in our engine department. We stopped today to find where it might belong. They researched the part and were able to secure it back in place. They went above and beyond, and we weren't even customers!!! However, you bet we will stop when purchasing our next vehicle. Thank you both!!! More
My purchasing experience at Whaling City Mazda was a very positive experience. Daniel and Bruno are very accommodating and extremely knowledgeable. Daniel took the time to explain the sales process and g positive experience. Daniel and Bruno are very accommodating and extremely knowledgeable. Daniel took the time to explain the sales process and gave me an outstanding tutorial on the vehicle. Highly Recommend. More
This is my second Mazda CX-5 purchase from Whaling City Mazda and they make the car buying process super easy and as fun as it can be. They answer all my questions, gave me a great deal on my trade and are Mazda and they make the car buying process super easy and as fun as it can be. They answer all my questions, gave me a great deal on my trade and are great to work with. If your looking for a new Mazda I highly recommend coming here. More
This is the fourth car we have gotten from Whaling City.This time our salesperson was Joseph Lamonica. Not only is he a very, very nice person but an amazing salesman and knowledgeable .He makes you f City.This time our salesperson was Joseph Lamonica. Not only is he a very, very nice person but an amazing salesman and knowledgeable .He makes you feel very relaxed. When you go there you feel like you are visiting family thanks to not only Joe but to Bruno , Aaron and the owner Filippo. As you can tell, we highly recommend this dealership. More
Car running great after service... found things other dealer missed. I have a high degree of confidence in the Service Department. Visited Sales Department about another a future CX-5 purchase... re dealer missed. I have a high degree of confidence in the Service Department. Visited Sales Department about another a future CX-5 purchase... received a great low quote when I purchased a car for my daughter just a month ago. More