Whaling City Mazda
New London, CT
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Bought a used car Bought car from out of state for family member. Everyone at dealership was very patient and helpful and made the experience very pleasant. Felt we w Bought car from out of state for family member. Everyone at dealership was very patient and helpful and made the experience very pleasant. Felt we were being well taken care of. More
The best car buying experience we've had. Right from the time we were met at the door Dan made us feel at ease, his friendly manner and total knowledge of the car assured us we came to the rig Right from the time we were met at the door Dan made us feel at ease, his friendly manner and total knowledge of the car assured us we came to the right place.This was still early in our search & there were a few other brands we wanted to try. We came back a few times & Dan patiently answered our questions about the comparison of the cars. This Mazda had everything we were looking for, so Dan arranged for us to take the car overnight & see how we liked it. Everyone we came in contact was friendly & helpful.The main two guys we dealt with were Daniel Corriveau & Aaron Borsher & they did everything they could to help us with our decision and make it happen. Thank you both for your no pressure approach to car buying, it was our pleasure to do business with you and we will tell our friends. More
Favorite place to shop! We have purchased 3 cars from this dealership and have had nothing but great experiences. We plan on buying our 4th vehicle from them in a year or two We have purchased 3 cars from this dealership and have had nothing but great experiences. We plan on buying our 4th vehicle from them in a year or two. All the staff is friendly, very helpful, and efficient. Won't shop anywhere else. We've had the pleasure of buying cars from Cliff, Jay, and Angel. Thank you all! More
Excellent From the time I walked in the door until the time I drove away in my new Mazda 5 Grand Touring, the staff was extremely professional, kind, and patien From the time I walked in the door until the time I drove away in my new Mazda 5 Grand Touring, the staff was extremely professional, kind, and patient. They worked with me until I was completely satisfied. I will never go to another dealership. I will continue to shop for vehicles at Whaling City Ford. Darnell, the sales manager was so nice, and professional. Oscar Garza, the sales associate was also professional, and took his time with me until I was completely satisfied. More
Real People I actually enjoyed my buying experience at Whaling City, mostly due to Kris. He was low-pressure, affable, engaged, low-key. I was working simultane I actually enjoyed my buying experience at Whaling City, mostly due to Kris. He was low-pressure, affable, engaged, low-key. I was working simultaneously with another dealer, knew the car I wanted, and essentially was going to decide between the two based on price (obviously) and attitude. Kris sealed the deal - we had chances to talk about all sorts of topics, he followed through on every angle, and at no time was the mysterious and hated "let me talk to my sales manager" disappearing act so dreaded in this business manifest. I plan to go back here in 3 years for my next car, and will request Kris as my salesperson. Well Done!!! He didn't have to sell me on the car - I knew what I wanted, after extensive research - but he did sell me on the dealership with honesty, follow-through, and general humanness. More
2nd car purchase here. Exemplary sales and service. Purchased a new Mazda CX5 here in 2014. Serviced here and traded up today. All of my experience here since my original purchase has been outstanding! Purchased a new Mazda CX5 here in 2014. Serviced here and traded up today. All of my experience here since my original purchase has been outstanding! I will service my new Mazda here and my buying loyality will remain here.. cannot say enough good about everyone I have dealt with here! More
Made it easy! We felt very relaxed and comfortable with these guys! We had been looking for a new car for me for some time. Kris was so friendly but didn't pressure We felt very relaxed and comfortable with these guys! We had been looking for a new car for me for some time. Kris was so friendly but didn't pressure us...we really had a great experience. Thank you! More
Purchased 1st New Car I appreciate Angel Torres for being so helpful in me making a decision for a car. The whole staff went over and above. I was looking for a Mazda 3 hat I appreciate Angel Torres for being so helpful in me making a decision for a car. The whole staff went over and above. I was looking for a Mazda 3 hatchback. After taking a look at a few cars on the lot, we found one that had what I was looking for while still being in my price range. I was loaned to drive the one I was most interested in for the weekend to test drive I could not be happier with my decision! To top it off, Darnell and Gregory both worked with me to find a way to get my payments to a range I could handle and answered all my questions. They were even able to crunch numbers of how much it would cost for me to paint one of their vehicles if I couldn't find the color I like. That wasn't needed though because I went with the car that was just what I was looking for. I would definitely send friends and family over the Whaling City when they are ready to buy a vehicle. More
Purchased new vehicle Was not very happy with first salesman, dan burden finished our purchase and did a good job . Greg did a good job with our paperwork and was organized Was not very happy with first salesman, dan burden finished our purchase and did a good job . Greg did a good job with our paperwork and was organized and quick More
New Car Aaron and Dan were very pleasant to work with. Would definitely send my family and friends to Whaling City when they are looking to purchase a new veh Aaron and Dan were very pleasant to work with. Would definitely send my family and friends to Whaling City when they are looking to purchase a new vehicle. More