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Whaling City Mazda
New London, CT
139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 139 reviews
November 15, 2018
Best experience in purchasing a new vehicle We were greeted promptly with the feeling of not being pressured. All the people we came in contact with were very knowledgeable in their product are We were greeted promptly with the feeling of not being pressured. All the people we came in contact with were very knowledgeable in their product area. All were very friendly and accommodating. More
by Sam
Employees Worked With
Joshua Sosa, Aaron Borsher, Dean Russo, Bruno Aparicio
October 12, 2018
Worst Interaction and Experience Imaginable Dean is the definition of a sneaky car salesman. After sitting down going over payment plans for about an hour (which usually is expected), our sales Dean is the definition of a sneaky car salesman. After sitting down going over payment plans for about an hour (which usually is expected), our sales rep Angel (who was very personable) guided us to Dean’s office where he was ready to sign all the paperwork without even going over the interest rates. Only because we questioned the interest rate did Dean tell us the one option he was offering us. We then informed him that we were offered an interest rate 50% less than what he was offering. He told us it was impossible and interrogated us about our other offers.. he belittled us with his cold and short demeanor and wasted our time only to chase out our the door with a cheaper interest rate. He sarcastically suggested that we pay cash if we didn’t want to pay his fees. To the point of tears, we have never felt looked down upon as much as this man has made us feel. Scam artists with false advertisements expecting to make their money by tricking customers into paying more than what is listed. Do not go here. More
by KEO12
Employees Worked With
Angel Torres, Dean Russo
September 28, 2018
Trade and purchase Was very happy, would have liked to receive more on trade but the process went well. It went as expected though the sale should have been pre prepped Was very happy, would have liked to receive more on trade but the process went well. It went as expected though the sale should have been pre prepped More
by John01
Employees Worked With
Aaron Borsher, Zachary Skinner
September 14, 2018
Outstanding customer service Robert and the sales team made the process easy and I was able to drive my new car home the same day. They were flexible on the price and were very at Robert and the sales team made the process easy and I was able to drive my new car home the same day. They were flexible on the price and were very attentive to all my concerns regarding my payments and my trade in. Overall the experience I would recommend to anyone looking for a new car More
by Cowens621
Employees Worked With
Darnell Williams, Robert Carmona, Dean Russo
September 11, 2018
Won’t shop anywhere else This was my 2nd time buying a new Mazda with this company. This experience was 1k times as amazing as the last. Between Darnell Williams and my salesm This was my 2nd time buying a new Mazda with this company. This experience was 1k times as amazing as the last. Between Darnell Williams and my salesman Robert Carmona, they made me feel so welcome. They connected with me on a personal leave and really made this a great experience. They promised me even with my less then perfect credit score they would get me into a NEW Mazda and that’s exactly what they did. I was in and out in about 3hrs and drove my new beauty home! Love these guys! More
by amber.2007
Employees Worked With
Darnell Williams, Robert Carmona
September 04, 2018
I highly reccomend this dealership. This is the 6th Mazda I have gotten from this dealership. They are courteous, professional, straightforward, and respectful of my time in completing This is the 6th Mazda I have gotten from this dealership. They are courteous, professional, straightforward, and respectful of my time in completing the business. More
by Karen
Employees Worked With
Darnell Williams, Zachary Skinner
August 31, 2018
Great experience I just recently bought a Mazda CX-5. Our salesman was Daniel Corriveau and he was very knowledgeable, friendly and gave us a great price for the car w I just recently bought a Mazda CX-5. Our salesman was Daniel Corriveau and he was very knowledgeable, friendly and gave us a great price for the car we wanted. He was very helpful in explaining all the features on our new car and made the whole buying experience a pleasure. I have the car now for just one day and I love it. More
by Petrone,Patti26
Employees Worked With
Daniel Corriveau
August 27, 2018
Very professional We have been a whaling city customers for 13 years,we were never dissapointed with the sales people,managers & service team. They always go above & b We have been a whaling city customers for 13 years,we were never dissapointed with the sales people,managers & service team. They always go above & beyond,respect your time & value you as a customer. More
by Abir
Employees Worked With
Aaron ,the Gm & the finance manager were all great as well., Bear Dalton, Angel Torres
August 24, 2018
Recommended. Excellent experience. Clear communication. The dealership had information on different loan options--this is helpful when choosing the package that m Excellent experience. Clear communication. The dealership had information on different loan options--this is helpful when choosing the package that matches the buyer's needs. More
by New Car Buyer
Employees Worked With
Darnell Williams, Robert Carmona, Dean Russo
August 14, 2018
Love My Ride! Have been a happy Mazda owner for past 3 yrs. My Mazda 3 was a great car...reliable, and fun to drive, but I needed something more. Had been looking a Have been a happy Mazda owner for past 3 yrs. My Mazda 3 was a great car...reliable, and fun to drive, but I needed something more. Had been looking a CX 5 for past year and finally decided to make the trade. Angel and Aaron were great and helped get it done! This dealorship's friendly, and accommodating staff make buying a car a pleasant experience. Thanks guys! Christina Carpenter More
by ❤My Mazda! CMC
Employees Worked With
Aaron Borsher, Angel Torres
