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Whaling City Ford
New London, CT
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 561 reviews
May 11, 2020
Very professional and organized Well done and considering all of the issues with covid 19 they were excellent and took care of the details that we couldnt. Special thanks to Zach a Well done and considering all of the issues with covid 19 they were excellent and took care of the details that we couldnt. Special thanks to Zach and Aaron More
by Nvillani
Employees Worked With
Aaron Borsher, Zachary Skinner
May 11, 2020
Great from start to finish process From a great online show room. Contact on line chat getting call setting up visit. Salesman Joe Lamonica was great, sales manger explained everyth From a great online show room. Contact on line chat getting call setting up visit. Salesman Joe Lamonica was great, sales manger explained everything in detail. Happy with our purchase. More
by hhmsr
Employees Worked With
Joseph Lamonica
May 09, 2020
Website needs improvement to show correct pricing with actual “my price” and show rebate differences for different interest rates. Overall Happy with sales and management actual “my price” and show rebate differences for different interest rates. Overall Happy with sales and management More
by smskid10
Employees Worked With
Mitch (sales) 5 stars
May 08, 2020
Buying during covid19 Different experience the complete transaction was completed outside in the fresh air. It was different but no less gratifying. I wonder what happens i Different experience the complete transaction was completed outside in the fresh air. It was different but no less gratifying. I wonder what happens if the weather is bad ? More
by Bill43
Employees Worked With
Rachel Natiello, Tyler Contillo
April 06, 2020
I’m a little late on my review. But last month I walked into Waling City ford to view a specific car. I was a little worried that I wouldn’t be able to get the car I was looking at. Angel Torres little wor into Waling City ford to view a specific car. I was a little worried that I wouldn’t be able to get the car I was looking at. Angel Torres little worked his magic and I was able to walk out of whaling city ford with a 2012 Ford Focus. Way better than the 1994 Honda Accord I had. I’m very grateful ! His service was excellent ! More
by Bostick T
Employees Worked With
Angel Torres
April 06, 2020
With these trying times of social distancing, buying my vehicle was a new experience without being able to go inside. My salesman was outstanding making my purchase go smooth and enjoyable. Thankful to be vehicle was a new experience without being able to go inside. My salesman was outstanding making my purchase go smooth and enjoyable. Thankful to be able to get a newer car while COVID-19 is actively affecting everything we try to do daily. My sincere thanks to Whaling City for making this happen More
by Chris Marchand
Employees Worked With
Tyler Contillo
March 23, 2020
Comfortable setting, no pressure Was pleasantly surprised that there was no pressure from our salesperson, Joseph Lamonica. He was very amiable and we enjoyed speaking with him while Was pleasantly surprised that there was no pressure from our salesperson, Joseph Lamonica. He was very amiable and we enjoyed speaking with him while we were waiting to close the deal. More
by jamathree
Employees Worked With
Joseph Lamonica
March 14, 2020
IMPORTANT PLEASE READ. Im a disable vet. I went to whaling city to purchase a newer truck. I met a salesman Oscar Garcia. We sat down at his desk. Shows me the sticker price. Gives me a great deal on whaling city to purchase a newer truck. I met a salesman Oscar Garcia. We sat down at his desk. Shows me the sticker price. Gives me a great deal on my older truck. He secures a loan and tells me to refinance in six months. Six months later I'm trying to refinance and having trouble because the newer truck is valued less then what i owe on the truck. So I just wanted to say BUYER BEWARE and I hope this helps other people. I am commenting on the response. First of all Mr. Garcia told me the newer truck was valued at 54000 and he'd take my truck in on a 12000 for a total around 42000 which I paid. The NEWER VEHICLE was only worth 38000. THATS THE ISSUE. More
by chris
Employees Worked With
Sales Employee
March 10, 2020
My car and paperwork were waiting for me ahead of my appointment. The team took the time to walk me through the vehicle’s features and financing terms. I was extremely happy with the amount I was give appointment. The team took the time to walk me through the vehicle’s features and financing terms. I was extremely happy with the amount I was given for my trade-in vehicle. More
by DGen
Employees Worked With
Shaun Yost
March 06, 2020
Great Experience I would highly recommend this dealership to anyone wishing to buy a vehicle. The dealership was spotless and the staff was friendly. Tyler Contillo w I would highly recommend this dealership to anyone wishing to buy a vehicle. The dealership was spotless and the staff was friendly. Tyler Contillo was a helpful salesman, not pushy, and knowledgeable. The car that we chose was a great deal, and Aaron Borsher and Tyler worked hard to make it possible for us to take delivery of it that day. The staff that handled the detailing cleaned the car very well. Sincerely, Craig and Christine Bergeron More
by 13ChristineBergeron
Employees Worked With
Aaron Borsher, Tyler Contillo
