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Whaling City Ford

New London, CT

4.0
566 Reviews

475 Broad St

New London, CT

06320

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Showing 566 reviews

February 10, 2013

I would like to thank Jeff for his assistance with the issues with my Edge. We are alittle confused on the diagnosis of the rotors because we have only owned the car less than a year and would have thoug More

by yehaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
February 04, 2013

Having credit problems your organiztion worked very hard to get the deal done. The credit people were extremely helpful. The service people that we met were also helpful. More

by wroyston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
February 02, 2013

I went to Whaling City Ford after a really bad experience at another local dealership. WC was recommended to me by several people, so I decided to try them out. Before I went there, I called and spoke with More

by Damen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
January 28, 2013

This was my first experience purchasing a vehichle online and although I admit that I was extremely hesitant and nervous, Vinnie made the entire procedure very pleasant. He was aware of my concerns and made More

by blmx5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Brick
January 25, 2013

Very good experience from initial internet contact, to test drive, negotiation process, financial discussion, and delivery. Everything we negotiated was just as we had agreed with no suprises!!! More

by Ken Startz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Verville, Vinnie Brick,
September 19, 2012

I WOULD LIKE TO TELL YOU ABOUT THE EXPERIENCE I HAD AT I WOULD LIKE TO TELL YOU ABOUT THE EXPERIENCE I HAD AT "MY WHALING CITY". I BOUGHT A NEW MAZDA CX9 IN JUNE OF THIS More

by JOHN SIOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
leo and aaron
September 09, 2012

Nathan Gaucher is the epitome of a used car salesman. He had a line on the phone to drag me down to the showroom like I have never heard before. Only to find out the car I went down their for was... A. alr More

by theShipper
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Gaucher
January 11, 2012

We had the most amazing experience at Whaling City Ford even though we weren't looking for a Ford or Mazda. We have been in the market for a Subaru Baja for over a year and to find one at a dealer is very More

by tranderson0126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Drouin
November 21, 2011

My total experience was unbelievable, I have bought many vehicles over the years and I am always cautious because of past negative situations. The entire team was great from Vincent Bright the salesman to t More

by rfaccadio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Brite
August 21, 2011

I recently (within the past week) purchased a new Ford Ranger from Whaling City Ford and I must say, this dealership is first rate. They gave me top dollar on my trade-in and worked the financing on my n More

by jessebitgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Clack
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