Whaling City Ford

Every visit to Whaling City, whether to buy a vehicle or have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have three Ford dealerships that are closer to me but I never consider them due to the always positive experiences with the people at Whaling City. It is well worth the drive for anyone to give them a try. I have always gotten a good deal there but price is not the primary reason for my returning. It is the people who make this dealership worth the trip. You do not feel like you have a "bulls eye" on your back when you enter. You are treated with respect and given time to ask questions and feel comfortable about your decision. More

Great shop, great people, quality service. Nice new TV on the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job.... the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job....... More

When to purchase a new vehicle. I have never been treated so rudely and unprofessionally in my life. I have no idea why they are still in business treated so rudely and unprofessionally in my life. I have no idea why they are still in business More

i'm completely satisfied,l bought many trucks at whaling city ford and i have all my serve work done there. i like the way they take care off all my need. keep sending those coupons. whaling city ford and i have all my serve work done there. i like the way they take care off all my need. keep sending those coupons. More

I arranged a deal over email with Vinny. He was quick to respond and match the prices of another dealership. I called him and asked multiple times in there would be any additional delivery/extra fees. He as respond and match the prices of another dealership. I called him and asked multiple times in there would be any additional delivery/extra fees. He assured me there wouldn't be any. When I got to the dealership, He brings out a sheet with almost $1000 in extra fees, Vinny was extremely rude and wasted my time. I recommend you go to another dealership. More

The service staff was able to fit me in for an oil change and tire rotation on short notice, and had the car ready exactly when they said it would be. The only negative comment I have is that today there se and tire rotation on short notice, and had the car ready exactly when they said it would be. The only negative comment I have is that today there seems to be a vibration in the steering wheel. I will have to go back in to have that looked at. More

After work one day I had some vehicle issues so I called Whaling City Ford and spoke with Jeff in the service department. He scheduled my vehicle for service the next day and diagnosed the problem instantly Whaling City Ford and spoke with Jeff in the service department. He scheduled my vehicle for service the next day and diagnosed the problem instantly! During the day of the service I was informed of the status and the completion the completion time. Thank you for the wonderful service. More

The service employee put out extra effort to take care of my needs as quickly as possible. He offered useful advice and reassurance. I felt welcome and appreciated for being a customer. my needs as quickly as possible. He offered useful advice and reassurance. I felt welcome and appreciated for being a customer. More

Excellent service department, vehicle went in starting up with hesitation, vehicle left starting up without hesitation!! Marcus is a joy to work with. Not only handsome, but courteous, sincere, and overall t with hesitation, vehicle left starting up without hesitation!! Marcus is a joy to work with. Not only handsome, but courteous, sincere, and overall the perfect salesman (also a great sense of humor). More

The service was great. I brought my car (found a parking place easily). When I had an Expedition (ten years ago or so) I used to have a hard time finding parking. The service manager asked if I wanted t place easily). When I had an Expedition (ten years ago or so) I used to have a hard time finding parking. The service manager asked if I wanted to have my car washed, and I said yes. They called me to pick it up in an hour and 10 minutes. Everyone was very nice. More