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Whaling City Ford

New London, CT

3.7
561 Reviews

475 Broad St

New London, CT

06320

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Showing 561 reviews

July 03, 2013

The service was good I am having an issue with my vehicle that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. More

by darianwatson80
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 31, 2013

Whaling City is a great place to get service. They are responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. More

by hhaugeto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Walmsley
May 29, 2013

Was greeted at the door first thing in the morning by a very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service More

by wgetchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 25, 2013

Very friendly and accommodating, and willing to negotiate to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! More

by mckelvjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garza
May 24, 2013

Every visit to Whaling City, whether to buy a vehicle or have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I More

by ejvalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron B, Brian D & everyone in the Service Dept.
May 09, 2013

Great shop, great people, quality service. Nice new TV on the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job.... More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Janssen/Tim LaDucer
May 03, 2013

When to purchase a new vehicle. I have never been treated so rudely and unprofessionally in my life. I have no idea why they are still in business More

by Total_wrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinny
April 25, 2013

i'm completely satisfied,l bought many trucks at whaling city ford and i have all my serve work done there. i like the way they take care off all my need. keep sending those coupons. More

by erin1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim and jeff
April 06, 2013

I arranged a deal over email with Vinny. He was quick to respond and match the prices of another dealership. I called him and asked multiple times in there would be any additional delivery/extra fees. He as More

by Rcar11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny
April 04, 2013

The service staff was able to fit me in for an oil change and tire rotation on short notice, and had the car ready exactly when they said it would be. The only negative comment I have is that today there se More

by mzdadrvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK F. WATERMAN
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