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Whaling City Ford

New London, CT

4.0
566 Reviews

475 Broad St

New London, CT

06320

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Showing 566 reviews

August 26, 2013

Stopped in just to look at prices with no intent to purchase. After talking to salesman Max who informed us of the financing we decided to talk more about making a purchase. We looked at the Mazda 3 wh More

by Murmur15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
July 22, 2013

Friendly people, nice lounge area, (nice to have a non-television area, tables and chairs as well as a business setup!) Service completed in a timely manner. Reasonable pricing. More

by cburgess0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in Service Dept.
July 16, 2013

I was very happy with the work done on my vehicle. My only complaint was the loaner car I was given was not appropriate. Although, the manager sent me to Enterprise with a great rental price, the cost w More

by vlabernathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
July 10, 2013

Jay Drouin was extremely informative and friendly; his knowledge of the Mazda 6 was helpful in making my decision to purchase. Knowing that your dealership must make a profit on trade ins, I was not qui More

by Rhuby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Drouin
July 05, 2013

great experience will recommend friends and family! overall satisfied with purchase, friendliness, knowledge of the car i purchased. Quick delivery and also like the 1 year service of the "works" Than More

by lesir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Max, Leo
July 03, 2013

The service was good I am having an issue with my vehicle that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. More

by darianwatson80
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 31, 2013

Whaling City is a great place to get service. They are responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. More

by hhaugeto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Walmsley
May 29, 2013

Was greeted at the door first thing in the morning by a very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service More

by wgetchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 25, 2013

Very friendly and accommodating, and willing to negotiate to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! More

by mckelvjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garza
May 24, 2013

Every visit to Whaling City, whether to buy a vehicle or have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I More

by ejvalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron B, Brian D & everyone in the Service Dept.
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