Whaling City Ford
New London, CT
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The service was good I am having an issue with my vehicle that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. that has not occurred before. I do not know enough about automotive maintenance to determine if the service I received is the cause. More
Whaling City is a great place to get service. They are responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. responsive and get the job done right. have been going there for over 10 years and always feel I am getting a value. More
Was greeted at the door first thing in the morning by a very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service very friendly man. He took all my info for my car and I was on my way to work in less than 2 minutes. Tim called me with an update and the service was completed in a timely manner. Good service. i will be purchasing a new car within the year from Whaling City Ford. More
Very friendly and accommodating, and willing to negotiate to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! to satisfy all parties. I would highly recommend Whaling City Motors for a new vehicle purchase, I will be going back! More
Every visit to Whaling City, whether to buy a vehicle or have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have one serviced, has always been a pleasure. The staff is exceptional and they go out of their way to ensure my needs are met to my satisfaction. I have three Ford dealerships that are closer to me but I never consider them due to the always positive experiences with the people at Whaling City. It is well worth the drive for anyone to give them a try. I have always gotten a good deal there but price is not the primary reason for my returning. It is the people who make this dealership worth the trip. You do not feel like you have a "bulls eye" on your back when you enter. You are treated with respect and given time to ask questions and feel comfortable about your decision. More
Great shop, great people, quality service. Nice new TV on the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job.... the wall in the waiting room and a nice new clean show room plus a handicapped parking place right in front. Thank you once again for a super job....... More
When to purchase a new vehicle. I have never been treated so rudely and unprofessionally in my life. I have no idea why they are still in business treated so rudely and unprofessionally in my life. I have no idea why they are still in business More
i'm completely satisfied,l bought many trucks at whaling city ford and i have all my serve work done there. i like the way they take care off all my need. keep sending those coupons. whaling city ford and i have all my serve work done there. i like the way they take care off all my need. keep sending those coupons. More
I arranged a deal over email with Vinny. He was quick to respond and match the prices of another dealership. I called him and asked multiple times in there would be any additional delivery/extra fees. He as respond and match the prices of another dealership. I called him and asked multiple times in there would be any additional delivery/extra fees. He assured me there wouldn't be any. When I got to the dealership, He brings out a sheet with almost $1000 in extra fees, Vinny was extremely rude and wasted my time. I recommend you go to another dealership. More
The service staff was able to fit me in for an oil change and tire rotation on short notice, and had the car ready exactly when they said it would be. The only negative comment I have is that today there se and tire rotation on short notice, and had the car ready exactly when they said it would be. The only negative comment I have is that today there seems to be a vibration in the steering wheel. I will have to go back in to have that looked at. More