Whaling City Ford

Salesman Aaron Borsher was very knowledgeable with the Ford product. He was nice and easy to speak to. He introduced us to Nathan in the office ( i think the GM?). We had great conversation with him as Ford product. He was nice and easy to speak to. He introduced us to Nathan in the office ( i think the GM?). We had great conversation with him as well and he was friendly to deal with. My husband just sold his cobra and wanted to buy me a AWD Taurus which i really did not have any interest in. I was leaning toward Acura TL. Listening to Aaron speak about Ford and the Taurus SHO vehicle changed my mind. I am very happy with the purchase and glad my husband steered me toward the SHO. Gorgeous vehicle, luxury and sporty all in one!! Aaron also introduced us to service consultant Tim LaDucer who was also a fan of the SHO. We even chatted with him about our daughters Mazda3. We will be servicing her car now as well at Whaling City due to the friendly and knowledgeable staff. Great place to do business with!!! Thank you. Dana & Phillip Williams, Westerly, RI. More

I never have a problem with whaling city ford...been I never have a problem with whaling city ford...been going there for years and always curious professional and helpful.. I have bought several cars f I never have a problem with whaling city ford...been going there for years and always curious professional and helpful.. I have bought several cars from them and they helped my son get his first car and car loan.. More

I was very satisfied with the service for my car. Pick up and return delivery of my Fusion for the recall was very helpful. Thanks. and return delivery of my Fusion for the recall was very helpful. Thanks. More

Love this shop! They know what they're doing, and get it done on time. Have had my E150 and Transit serviced here and they are honest and knowledgeable. Thank you! it done on time. Have had my E150 and Transit serviced here and they are honest and knowledgeable. Thank you! More

I have been going to Whaling City for service on my truck for over 10 years. I always feel very satisfied that the work was done proficiently and professionally. I also feel the service representatives are for over 10 years. I always feel very satisfied that the work was done proficiently and professionally. I also feel the service representatives are looking out for my best interest and help with making good decisions on what to do to keep my truck running at its best without breaking my budget. My father from out of state now does his service there when he comes and visits me. If I recommend them to family, I recommend them to you. More

Best sales experience I ever had...it was not easy getting there but with Aaron he had patience and was very ambitious.....together we made my dream come through getting there but with Aaron he had patience and was very ambitious.....together we made my dream come through More

Jeff and Mark in service did an outstanding job of handling my transmission problem on my Escape, they kept me fully informed during the repair process! handling my transmission problem on my Escape, they kept me fully informed during the repair process! More

The customer service at Whaling City is exceptional! Staff is personable and professional; they exhibit a thorough knowledge of their area of expertise. The customer waiting area is clean, well lit, and Staff is personable and professional; they exhibit a thorough knowledge of their area of expertise. The customer waiting area is clean, well lit, and accomodating. I highly recommend Whaling City to my friends and family for any and all of their motor vehicle needs. More

Tim was very friendly and helpful. I explained to him the problem and they fixed the problem in a timely manor, keeping me up to date on the status. problem and they fixed the problem in a timely manor, keeping me up to date on the status. More

Service was very helpful, from the courtesy shuttle ride to and from my door to the thorough repair of my truck! The repair was done quickly, everything was explained. Thanks much! to and from my door to the thorough repair of my truck! The repair was done quickly, everything was explained. Thanks much! More