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Whaling City Ford

New London, CT

3.7
561 Reviews

475 Broad St

New London, CT

06320

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Showing 561 reviews

December 30, 2014

Will be coming back again It was the best experience buying a vehicle, I have already told other people about my experience . My boss at work has already gone down and bought a More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angle, Dave , bear
December 23, 2014

Awesome over all purchase experience! I purchased a 2015 Mazda 3 s touring, via the internet. David Schwartz was very professional, knowledgeable, friendly, a joy to deal with. He follow More

by wags121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau ,David Schwartz
July 12, 2014

New tires, wheel reconditioning, inside & out detailing Excellent, that is why we have been going to Whaling City for 25 years. Jeff and Mark are my go to service dept guys. All are friendly, helpful, and More

by Terri Loring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark & Jeff
July 01, 2014

Buying a new car ( Mazda CX5 ) My wife and I were very pleased with the two employees ( Jay Drouin & Aaron Borsher ) at Whaling City and will highly recommend you. Your dealership h More

by wwojick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay Drouin , Aaron Borsher
June 28, 2014

Ford Escape serviced Brought my Ford Escape in for recall service and had service done to the A/C and ventilation system. Everything was taken care of to our satisfaction. More

by ttash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Laducer
June 24, 2014

satisfied customer Jay was very knowledgeable. He even went out of his way to get the car I bought pre-certified and new all weather mats! Thanks. More

by I.M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
June 06, 2014

Review The customer service was excellent. The staff were all very friendly and professional and my sales man was very attentive and knowledgeable. My ove More

by mkauffma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond G
May 21, 2014

Happy to be a Whaling City Ford customer A lot of people misuse the word family these days. But from the moment you enter the Whaling City dealership to the time you leave, you feel like fam More

by wbdefusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Laducer
May 14, 2014

Oil change I had my oil changed. Tim was very friendly, and seem to care about my needs. He got me in and out in good time. I have been going to Whaling City For More

by RobertLee23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Laducer
April 21, 2014

Excellent Service I have brought my Ford Escape for all required service visits to Whaling City since I purchased the car 5 years ago. I have nothing but high praise f More

by ScottStanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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