Whaling City Ford
New London, CT
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Will be coming back again It was the best experience buying a vehicle, I have already told other people about my experience . My boss at work has already gone down and bought a It was the best experience buying a vehicle, I have already told other people about my experience . My boss at work has already gone down and bought a vehicle. The sales team at whaling city ford goes above and beyond . They are true to heart. More
Awesome over all purchase experience! I purchased a 2015 Mazda 3 s touring, via the internet. David Schwartz was very professional, knowledgeable, friendly, a joy to deal with. He follow I purchased a 2015 Mazda 3 s touring, via the internet. David Schwartz was very professional, knowledgeable, friendly, a joy to deal with. He followed through on anything I asked via phone or email. I got a great price, great finance rate, and great service. Daniel Corriveau was also very professional, knowledgeable and not pushy. He spent a lot of time with me making sure I knew how to use all the bells and whistle my new car has. Whaling City is a dealership I would highly recommend!! More
New tires, wheel reconditioning, inside & out detailing Excellent, that is why we have been going to Whaling City for 25 years. Jeff and Mark are my go to service dept guys. All are friendly, helpful, and Excellent, that is why we have been going to Whaling City for 25 years. Jeff and Mark are my go to service dept guys. All are friendly, helpful, and knowledgeable. More
Buying a new car ( Mazda CX5 ) My wife and I were very pleased with the two employees ( Jay Drouin & Aaron Borsher ) at Whaling City and will highly recommend you. Your dealership h My wife and I were very pleased with the two employees ( Jay Drouin & Aaron Borsher ) at Whaling City and will highly recommend you. Your dealership has earned a high rateing with us. More
Ford Escape serviced Brought my Ford Escape in for recall service and had service done to the A/C and ventilation system. Everything was taken care of to our satisfaction. Brought my Ford Escape in for recall service and had service done to the A/C and ventilation system. Everything was taken care of to our satisfaction. More
satisfied customer Jay was very knowledgeable. He even went out of his way to get the car I bought pre-certified and new all weather mats! Thanks. Jay was very knowledgeable. He even went out of his way to get the car I bought pre-certified and new all weather mats! Thanks. More
Review The customer service was excellent. The staff were all very friendly and professional and my sales man was very attentive and knowledgeable. My ove The customer service was excellent. The staff were all very friendly and professional and my sales man was very attentive and knowledgeable. My overall experience was great and I would return to this dealer to purchase another vehicle. More
Happy to be a Whaling City Ford customer A lot of people misuse the word family these days. But from the moment you enter the Whaling City dealership to the time you leave, you feel like fam A lot of people misuse the word family these days. But from the moment you enter the Whaling City dealership to the time you leave, you feel like family because you're treated like family. Starts with a smiling face who remembers your name, in my case Aaron, the sales pro I bought my car from, who always stops what he's doing to say hi when I come in; to Tim my service rep who remembers me and greets me with a hand shake and a smile. From the moment I explain my issue to the short time it takes them to figure out what the problem is, I am contually apprised of what going on and how much longer it will take. I'm relaxed and happy that my issue is in good hands and being taken care of. This genuine regard for me will keep me coming back for service and for my next purchase, another Lincoln MKX when Ford does it's next update of that model. Thank you Tim and your team for taking such good care of me. Bill More
Oil change I had my oil changed. Tim was very friendly, and seem to care about my needs. He got me in and out in good time. I have been going to Whaling City For I had my oil changed. Tim was very friendly, and seem to care about my needs. He got me in and out in good time. I have been going to Whaling City Ford for about 25 years now. I have two other Ford Dealer that are closer but I still go to Whaling City Ford. Because I like the way they treat me. Robert E. Lee More
Excellent Service I have brought my Ford Escape for all required service visits to Whaling City since I purchased the car 5 years ago. I have nothing but high praise f I have brought my Ford Escape for all required service visits to Whaling City since I purchased the car 5 years ago. I have nothing but high praise for every employee there. They are always on time, on budget and on their game. More