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Whaling City Ford
New London, CT
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 561 reviews
April 20, 2017
New truck purchase Everyone at the dealership was friendly, professional and helpful. They took their time, explained all the details and options of the truck. Terrance Everyone at the dealership was friendly, professional and helpful. They took their time, explained all the details and options of the truck. Terrance is a good salesman. More
by Carol
Employees Worked With
Angel Torres, Terrence Buddoe
April 18, 2017
Very professional people, attend customer 's concern profess Very professional people expert on handling customers needs and concern with great customer satisfaction i would recommend this dealer they very appro Very professional people expert on handling customers needs and concern with great customer satisfaction i would recommend this dealer they very approachable and will tell you the right thing to do about purchasing a vehicle More
by Allanb
Employees Worked With
Sean Trafford
April 15, 2017
New Car Purchase Dan Burden and his team at Whaling City made what I expected to be a stress filled event in to one of the easiest car purchases my husband and I ever Dan Burden and his team at Whaling City made what I expected to be a stress filled event in to one of the easiest car purchases my husband and I ever experienced. From the minute we ran in to Dan I knew we were in good hands. There was no pressure to purchase a vehicle and his ability to put one at ease, not to mention his knowledge of the cars we were interested in, finalized my decision to purchase a car from Whaling City. Highly recommend Whaling City to friends and coworkers More
by mstanrn
Employees Worked With
Zachary Skinner
April 14, 2017
Professional, friendly, helpful Sean Trafford was my salesman, and he was extreme helpful. He let my wife and I take a Mazda Mx5 for a test drive, and when we got a flat tire 15 minu Sean Trafford was my salesman, and he was extreme helpful. He let my wife and I take a Mazda Mx5 for a test drive, and when we got a flat tire 15 minutes later, he was very friendly and helpful to get my wife and I back to the dealership. We drove away a few hours later in a beautiful red MX-5. The whole dealership was nothing but professional and friendly. They spent plenty of time to find a payment plan that worked for us, and we most likely wouldn't have bought the car dromedary any other dealership. We will absolutely be going back More
by jsmead4g
Employees Worked With
Sean Trafford, Aaron Borsher
April 14, 2017
New Purchase Whaling City was very professional and very helpful in my acquiring my new Mazda. I would highly recommend this dealership to my family and friends. Whaling City was very professional and very helpful in my acquiring my new Mazda. I would highly recommend this dealership to my family and friends. More
by Terry
Employees Worked With
Darnell Williams, Terrence Buddoe
April 13, 2017
Lied about price. I was told one price, agreed to it... then was told that that price was not okay. Then they told me the car was sold (I doubt it was). I was told one price, agreed to it... then was told that that price was not okay. Then they told me the car was sold (I doubt it was). More
by Scott
Employees Worked With
Bear Dalton/Amanda Ragsdale
April 13, 2017
Excellent dealer As expected everyone was pleasant and very accomodating. Spent lots of time with us and showed patience. They did not try and sell extras on top of As expected everyone was pleasant and very accomodating. Spent lots of time with us and showed patience. They did not try and sell extras on top of the purchase. That is all great, but what struck me most was the comradery of the sales people and their desire to help each other in order to hep the customer. Thank you for the great experience. More
by The broken family
Employees Worked With
Angel Torres, Darnell Williams
April 12, 2017
Great service The service was awesome very fast and friendly very helpful for first time car buyers they walked me through every step and explained everything very The service was awesome very fast and friendly very helpful for first time car buyers they walked me through every step and explained everything very thoroughly. My salesman daniel burden was awesome and super energetic and very approachable. More
by Howdy
Employees Worked With
Zachary Skinner
April 11, 2017
Esteban is the BEST My husband and I came in to just browse looking for cars as we were needing a newer more reliable car. Esteban helped us find the PERFECT car and in o My husband and I came in to just browse looking for cars as we were needing a newer more reliable car. Esteban helped us find the PERFECT car and in our exact price range! He gave us undivided attention and answered every question we had making sure we were completely informed. We came into the store at 7pm, and by 9pm we had the keys to our new car, and the next day we had our tags put on! We were nervous to look for cars because this is our first major purchase and we were afraid to go to a dealership because it is a process, but Esteban made this super easy to understand and helped us make a great decision on our car! Thank you! -The Bakers More
by the_bakers
Employees Worked With
Greg LeBeau, Esteban Santiago
April 11, 2017
I love my car! Since the first day I walked into the dealership, everyone was so friendly and helpful! Oscar was not pushy and let me go at my own pace when deciding Since the first day I walked into the dealership, everyone was so friendly and helpful! Oscar was not pushy and let me go at my own pace when deciding on the perfect car for me! More
by Allyholmes33
Employees Worked With
Darnell Williams, Sales Employee
