Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Whaling City Ford
New London, CT
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 561 reviews
May 23, 2017
Great experience Easy to deal with, gave me a fair price with little haggling involved. I wanted a specific model and they had the deal done and the car delivered in Easy to deal with, gave me a fair price with little haggling involved. I wanted a specific model and they had the deal done and the car delivered in 4 days. More
by mer325
Employees Worked With
Zachary Skinner, Aaron Borsher
May 23, 2017
Easy and painless sale. Love working with Dan Burden. Was able to order my dream truck and have it delivered in a timely manner. Working with Dan and the people at Whaling City Ford has been great. This w Was able to order my dream truck and have it delivered in a timely manner. Working with Dan and the people at Whaling City Ford has been great. This was my 2nd purchase and may be back to purchase another for my wife. More
by BobL
Employees Worked With
Zachary Skinner
May 22, 2017
Great experience! Everyone we met was pleasant and helpful. Our salesman, Dan Burden was a very nice guy - friendly and very knowledgeable about the Ford Explorer. We e Everyone we met was pleasant and helpful. Our salesman, Dan Burden was a very nice guy - friendly and very knowledgeable about the Ford Explorer. We enjoyed working with him. We did not come in that day to purchase a vehicle but Dan convinced us without pressuring us. The 0% financing also helped. More
by JGR
Employees Worked With
Zachary Skinner, Darnell Williams, David Schwartz
May 19, 2017
By far the most simple deal in my experience of buying cars! I have bought many cars over the years, I typically trade up every three years. In this case I had to move for work that made my commute impossible wi I have bought many cars over the years, I typically trade up every three years. In this case I had to move for work that made my commute impossible without purchasing a vehicle that would be great on gas consumption. Whalings was able to get me out of my current lease while also lowering my monthly car payment. From the start they were understanding and cared about my situation. They made my experience very smooth and effortless. Thank you so much!!! Great people, Great Dealership!!! More
by Keith
Employees Worked With
Eric Nunez, Aaron Borsher
May 16, 2017
Overall friendliness of Service I am very pleased with the overall friendly Service from my sales person Daniel Burton to the guys who prepared my vehicle. I would recommend your se I am very pleased with the overall friendly Service from my sales person Daniel Burton to the guys who prepared my vehicle. I would recommend your services to anyone. Daniel went above and beyond to make sure my needs were met. More
by Jaimerocks
Employees Worked With
Zachary Skinner
May 14, 2017
New car sales Eric was friendly and we'll informed. He carefully went over features of the vehicle. He willingly answered all questions pertaining to the sale and Eric was friendly and we'll informed. He carefully went over features of the vehicle. He willingly answered all questions pertaining to the sale and financing. More
by TB
Employees Worked With
Eric Nunez
May 14, 2017
Seemless purchase! I would highly recommend Whaling City. The most "painless" purchase. No surprises during the purchase. Everything exactly as we discussed. Angel w I would highly recommend Whaling City. The most "painless" purchase. No surprises during the purchase. Everything exactly as we discussed. Angel was very professional! I've told everyone what a great experience we had. Thanks for the great experience! More
by Vbousk
Employees Worked With
Angel Torres
May 10, 2017
xxxxx From the excellent service provided by the sales consultant (Oscar Garza) to his manager (Darnell Williams) to the financial associate (Daniel Schwart From the excellent service provided by the sales consultant (Oscar Garza) to his manager (Darnell Williams) to the financial associate (Daniel Schwartz), the team at Whaling City is top notch. I would highly recommend them! More
by 1234
Employees Worked With
Darnell Williams, Sales Employee, David Schwartz
May 10, 2017
crooked Even though I've purchased a couple of new cars here in the past, I will never go back after my latest experience. After coming to an agreement on a Even though I've purchased a couple of new cars here in the past, I will never go back after my latest experience. After coming to an agreement on a new lease, and shaking on it with the sales manager, Darnell, i was told to come back the next day. In the morning, the dealership called me, and said that the deal wasn't going to work, and wanted me to pay more money. Sure.....I'll just go right ahead and do that.... I don't think so. I am buying the car at another dealership now. More
by jessewjames
Employees Worked With
Darnell Williams
May 07, 2017
New Mazda CX-9 From our sales rep Terrence to the general manager Nathan, no one could have been more polite and helpful with respect to our learning about and buy a From our sales rep Terrence to the general manager Nathan, no one could have been more polite and helpful with respect to our learning about and buy a new CX-9. More
by Chester
Employees Worked With
Nathan Gaucher, Darnell Williams, Terrence Buddoe, Greg LeBeau
