Whaling City Ford
New London, CT
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Excellent customer service. Prompt, Joe kept me informed of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future More
Friendly knowledgeable staff. Work with my budget to get me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experien me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experience. Would highly recommend to anyone looking for a vehicle. They offer a $1000.00 trade up coupon towards a new purchase which was very helpful and a nice bonus to my trade. More
Such a great car buying experience Joe and Aaron and the whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be back. More
Very nice people! Evert was super super friendly and made my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience More
Dan was excellent Spent time with us going over everything. We brought our fusion in for service and ended up purchasing a 2017 Lincoln. Very happy with our purchase everything. We brought our fusion in for service and ended up purchasing a 2017 Lincoln. Very happy with our purchase More
My son and I worked with Mitch and test drove three vehicles to really get a feel for what was available and got a great deal on a Ford Edge. Thanks Mitch ! vehicles to really get a feel for what was available and got a great deal on a Ford Edge. Thanks Mitch ! More
Purchase was quick and effortless. Tyler did a great job getting me and my wife into our new 2020 Ford Ranger. Whaling City has the looks of a high end/high pressure dealership but the hospitality of a low getting me and my wife into our new 2020 Ford Ranger. Whaling City has the looks of a high end/high pressure dealership but the hospitality of a low pressure, friendly establishment. I would 100% buy another vehicle from Tyler and Whaling City again! More
Awesome sales and service very helpful. There sales man know there stuff about the vehicles they are selling. They have best deal around by far! know there stuff about the vehicles they are selling. They have best deal around by far! More
Alberto Santana need a raise he did a fantastic job and he is a pleasure Young gentleman that I’m willing to refer my friends and family to him. Awesome and as a sale representative .Thank you Alberto Sant he is a pleasure Young gentleman that I’m willing to refer my friends and family to him. Awesome and as a sale representative .Thank you Alberto Santana for your help .God blessed you and your family & Stay safe😀🙏🏽 More
I selected the car online from the dealer photos, requested a quote and followed with completing the credit appl online. I only had to go to the dealership at the end to sign documents and pickup the requested a quote and followed with completing the credit appl online. I only had to go to the dealership at the end to sign documents and pickup the car. Seamless experience for someone who works full-time and doesn’t have a lot of time available. Salesman (Dan) was super helpful pairing the car to my phone as well.the finance person was awesome as well! More