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Whaling City Ford

New London, CT

3.7
558 Reviews

475 Broad St

New London, CT

06320

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Showing 558 reviews

September 22, 2020

Excellent customer service. Prompt, Joe kept me informed of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future More

by safeSierra1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
Sep 28, 2020 -

Whaling City Ford responded

Thank you for the 5-Star Rating! We are glad that we were able to create a courteous and engaging experience and we hope that we see you again in the future! ~The Whaling City Team

September 14, 2020

Friendly knowledgeable staff. Work with my budget to get me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experien More

by pmjoeyn29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate , Aaron Borsher, Sales Employee, Rachel Natiello, Bruno Aparicio
September 07, 2020

Such a great car buying experience Joe and Aaron and the whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be More

by ashy32382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Joseph Lamonica
September 04, 2020

Very nice people! Evert was super super friendly and made my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience More

by Scarey1396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evert, Aaron Borsher, Sales Employee
August 31, 2020

Dan was excellent Spent time with us going over everything. We brought our fusion in for service and ended up purchasing a 2017 Lincoln. Very happy with our purchase More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau
August 29, 2020

My son and I worked with Mitch and test drove three vehicles to really get a feel for what was available and got a great deal on a Ford Edge. Thanks Mitch ! More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Mitch Maher
August 18, 2020

Purchase was quick and effortless. Tyler did a great job getting me and my wife into our new 2020 Ford Ranger. Whaling City has the looks of a high end/high pressure dealership but the hospitality of a low More

by Tom Z.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Contillo
August 08, 2020

Awesome sales and service very helpful. There sales man know there stuff about the vehicles they are selling. They have best deal around by far! More

by Cyan
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau, Aaron Borsher, Sales Employee, Timothy LaDucer, Jeff Janssen
August 03, 2020

Alberto Santana need a raise he did a fantastic job and he is a pleasure Young gentleman that I’m willing to refer my friends and family to him. Awesome and as a sale representative .Thank you Alberto Sant More

by Teresa Sherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Alberto Santana
July 31, 2020

I selected the car online from the dealer photos, requested a quote and followed with completing the credit appl online. I only had to go to the dealership at the end to sign documents and pickup the More

by Lisagb
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau
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