Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Whaling City Ford
New London, CT
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 558 reviews
March 03, 2021
Great and friendly place to buy a vehicle. Big selection to choose from. Highly recommend Joe LaMonica who was excellent and was straightforward with you. to choose from. Highly recommend Joe LaMonica who was excellent and was straightforward with you. More
by brophymn
Employees Worked With
Jeff Janssen, Joseph Lamonica
March 01, 2021
Dan was very good easy to work with I told him what I needed no games gave me all the info I asked for over all very smooth and quick just how I wanted it to go. Thank you needed no games gave me all the info I asked for over all very smooth and quick just how I wanted it to go. Thank you More
by Maya’s dad
Employees Worked With
Daniel Corriveau
February 10, 2021
Have not gone to any other place for cars and service since 1977. Never brought the car for the same repair twice and saving me money on discounts and incentives. since 1977. Never brought the car for the same repair twice and saving me money on discounts and incentives. More
by arthurmencarelli
Employees Worked With
All, Bear Dalton, Aaron Borsher, Timothy LaDucer, Jeff Janssen
January 31, 2021
Brought my F150 in for service Specifically a software recall and replacing the gas door. As part of the visit they carried out a “safety check’ and release the car to me with the right tear parking break recall and replacing the gas door. As part of the visit they carried out a “safety check’ and release the car to me with the right tear parking break shoes jammed. Driving home it stated to lock up and shudder. The dealehip took no responsibility. I was ultimately able to free it up myself. What’s the point of a check if you done react to finding a fault? Service manager was very polite throughout. More
by Joem128
Employees Worked With
Service manager , Daniel Corriveau
January 28, 2021
Had a great experience purchasing a pre-owned Ford for my daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daught daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daughter was looking for, her price range and proceeded to show us a few great choices. From beginning to end, everything went really smoothly. The new ownership did not change the great service and welcoming environment we have been used to getting from the staff at Whaling City for many years. Thank you, Joe, for giving us another great experience. More
by mreinhard
Employees Worked With
Joseph Lamonica
January 16, 2021
Whaling City's service department is great! Easy to set up appointments online or phone. Their staff is always friendly and easy to work with. up appointments online or phone. Their staff is always friendly and easy to work with. More
by Joel K.
Employees Worked With
Peter Roberts, Jeff Janssen
January 07, 2021
This dealer has good inventory and great a great sales team. I purchased a new truck. Got a great deal and was treated well with my trade-in. I drove an hour to get there and would do it again in the f team. I purchased a new truck. Got a great deal and was treated well with my trade-in. I drove an hour to get there and would do it again in the future. I highly recommend this dealership. More
by Don.munroe
Employees Worked With
Rachel Natiello, Tyler Contillo
January 06, 2021
Excellent service and handling of my purchase of a new Super Duty. Joe was always available and made the process a breeze. I drove over an hour to work with Joe and Whaling City Ford, and I'd happily repe Super Duty. Joe was always available and made the process a breeze. I drove over an hour to work with Joe and Whaling City Ford, and I'd happily repeat the experience the next time I'm in the market for a vehicle. More
by John N
Employees Worked With
Joseph Lamonica
January 05, 2021
Amazing sales and delivery experience. Recently purchased a 17 Escape and Daniel and Aaron both did a wonderful job making it happen. On the day of delivery I got to the dealer just after 1 pm and was on my a 17 Escape and Daniel and Aaron both did a wonderful job making it happen. On the day of delivery I got to the dealer just after 1 pm and was on my way home by 330! Daniel even gave me a ride from my mom's office to Whaling City, talk about wonderful customer service! More
by williamgwiazdowski
Employees Worked With
Daniel Corriveau, Aaron Borsher
