Whaling City Ford

Amazing Experience! Dans a great guy and got me an amazing deal on my car I’m extremely happy with my experience i recommend this dealership and will definitely come agai Dans a great guy and got me an amazing deal on my car I’m extremely happy with my experience i recommend this dealership and will definitely come again in the future More

First New Car! Dan and everyone at Whaling City were all so helpful. I’ve always had cars from family members so this was my first time going to a dealership to get Dan and everyone at Whaling City were all so helpful. I’ve always had cars from family members so this was my first time going to a dealership to get a new used car. Dan was so great with everything from calling our insurance to putting on my plates for me. I would definitely go to him for any vehicle! More

Stay With the Best I have been a customer of this dealership since 1983,buying every car I have ever owned from them. I won’t bring my car to anyone else except the serv I have been a customer of this dealership since 1983,buying every car I have ever owned from them. I won’t bring my car to anyone else except the service department at Whailing City because I know that I can trust them do do whatever needs to be done .Everyone that I have ever encountered there,whether in sales but especially in the service department has been friendly,courteous and professional..When asked why don’t I ventured out to other dealerships to buy a vehicle or to get my car fixed,my answer is always the same, “ Why would go anywhere else? More

Phil & Kim's new 2018 F-150 Our experience with Whaling City and specifically with Dan Burden was an excellence one. Through the process the heads of the Sales team stopped by to Our experience with Whaling City and specifically with Dan Burden was an excellence one. Through the process the heads of the Sales team stopped by to introduce themselves and offered assistance then or in the future if needed. We knew what we wanted and Dan was there to provide all the details concerning the F-150. The truck was ready waiting for me to pick up on the designated date and Dan ran through the various details of the truck prior to my departure. If I have one comment considering our burying experience it would have been nice if time was taken to walk us around through the various departments (service, parts, business, etc) and introduce us to the department heads as Whaling City new customers. More

Fantastic Customer Experience Dan Burden and the team at Whaling City were helpful, courteous, and took a tough situation for me and turned it into an amazing customer experience. Dan Burden and the team at Whaling City were helpful, courteous, and took a tough situation for me and turned it into an amazing customer experience. From my first phone call with Dan, the friendliness of the other sales people there, to the sales manager Darnell. Everyone made me feel at home. The owners Chuck and Romana even came over to introduce themselves and check in to see how I was doing... I am so appreciative of everyone there I had the pleasure to deal with.. thank you all again. Dan you now have a customer for life... More

Expectations met and then some I stopped into the dealership, totally not expecting that anything could be done for my circumstances/ budget. They not only found me a great car, but I stopped into the dealership, totally not expecting that anything could be done for my circumstances/ budget. They not only found me a great car, but got me into it at a price I didn't think possible.They listened to my wants, needs and budget, and filled the bill better than I ever imagined.Thank you all so much. More

Amazing service!! Great Team of people! They helped me find and get approved for a new car with in my budget with out pressuring. I will definitely be referring Whalen Great Team of people! They helped me find and get approved for a new car with in my budget with out pressuring. I will definitely be referring Whalen city ford in new london to all my family and friends and will also be going back there for all future purchases. thanks again Dan and the whole team at Whalen city!! More

Great service Want to thank Steve R for all your help. I walked in knowing what I wanted and left a few days later with the car I came in to look at. Dealership lis Want to thank Steve R for all your help. I walked in knowing what I wanted and left a few days later with the car I came in to look at. Dealership listened to all my requests and accommodated me between the payment range all the way down to making sure the little things were done. More

Amazing as always The customer service at this dealership keeps me coming back. I feel more like family than a customer. From the first inquiry online to walking out wi The customer service at this dealership keeps me coming back. I feel more like family than a customer. From the first inquiry online to walking out with the keys to a new car no one does it better than the team at Whaling City!! More

Great buying experience You make the buying experience a very pleasant one, as we came back to you for a second car. We trust you and believe you are giving us the best produ You make the buying experience a very pleasant one, as we came back to you for a second car. We trust you and believe you are giving us the best product for our money. Would recommend you to our family and friends. More