Whaling City Ford
New London, CT
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New F-150 purchase I went to Whaling City to order a new F-150. My salesman was Angel Torres and he was very helpful and honest with me throughout the process. He advise I went to Whaling City to order a new F-150. My salesman was Angel Torres and he was very helpful and honest with me throughout the process. He advised me on the pluses and minuses of what I was looking for and made the process easy and stress free. My family has been buying cars from Whaling City for years and this truck replaces a 2007 F-150 that I purchased from there. I highly recommend Whaling City Ford for new or used car needs. Thank you Angel, Aaron & Greg for your help and professionalism! More
Second time buying from Whaling city Ford We did our homework before going in on what we wanted and how much we wanted to spend. Our experience was great.. lets be honest no one really looks f We did our homework before going in on what we wanted and how much we wanted to spend. Our experience was great.. lets be honest no one really looks forward to buying a car used or new! That said we got the help we needed we were taken care of we were not pressured into anything we didn't want, funny part is in 2005 we bought a used ranger.. this time we bought a used F150. We got a decent price and a whole lot of bells and whistles on our new(used) truck just like we did with ranger! I know both my husband and I felt that Daniel, Aaron and Greg did all they could do to get us into truck we wanted at price we were happy with so thank you guys! I'm currently admiring our new truck out window as I type this, shes beautiful! More
Trying out our second lease We have been buying our cars here for over 10 years this is our second lease and the team at Whaling City Ford have always been helpful. I love leasin We have been buying our cars here for over 10 years this is our second lease and the team at Whaling City Ford have always been helpful. I love leasing now and it will be the only way we go now. This was the first time we have worked with Dan and it was very pleasant, he seem to know what we are thinking before we even said anything. Very concerned about what we truly wanted in a vehicle. Also Greg LeBeau was very pleasant had us finish with the paper work quickly. More
Great experience in buying a pre-owned Ford Explorer Just a quick note to say thank you to Dan and the rest of the team at Whaling City Ford. We were very pleased with the experience, from start to finis Just a quick note to say thank you to Dan and the rest of the team at Whaling City Ford. We were very pleased with the experience, from start to finish. No pressure, very professional very customer focused. The whole team did their best (and are still working for us) to get us the right car at a fair price in one day! More
Used car purchase - a great experience! The team, including Daniel Burden and Darnell Williams, was professional and customer focused. Daniel sold us the car. He listened and understood ou The team, including Daniel Burden and Darnell Williams, was professional and customer focused. Daniel sold us the car. He listened and understood our requirements and did not press to sell us anything that was outside of our requirements. He was responsive to our questions, personable and enjoyable to work with. We had looked at the same or similar cars at a number of dealerships and found Whaling City's pricing to be very fair. Also, the showroom was very clean and comfortable. Finally, the Whaling City team worked hard to make sure we could take home the car that day despite a last minute hang-up with completing some paperwork. If you are looking to purchase a car (new or used), ask for Daniel Burden! More
Great team to buy from The team here is a pleasure to work with. Spent plenty of time explaining the options of vehicle to make sure I purchased the best suited for my needs The team here is a pleasure to work with. Spent plenty of time explaining the options of vehicle to make sure I purchased the best suited for my needs and budget More
Second car purchased from Whaling City and happy again Our experience started with service on our old truck at Whaling City. We had an estimate for repair that made us consider a newer truck vs repair old Our experience started with service on our old truck at Whaling City. We had an estimate for repair that made us consider a newer truck vs repair old and hope it lasts longer. Service referred us to sales, where we worked with Angel Torres to investigate our options & get a price for our trade in. We first said we wanted a used Heavy Duty. After further investigation (with no push from Angel) we decided to go new. Angel found many options that met our preferences allowing us to weigh price vs features. At no point did Angel try to push us to more expensive options. Additionally, we did not want to spend hours at the dealership, so Angel was able to work via email, sending us truck options and we could narrow down what we wanted. When we finalized our choice, the paperwork part only took 1.5 hours and we left with a new truck. We are happy to do business with Whaling City, both in sales and service. (We do all our service there.) More
Exceptional service Buying a vehicle has never been something Is enjoy doing. Daniel and Aaron made this purchase an easy one. I came prepared with my numbers for the v Buying a vehicle has never been something Is enjoy doing. Daniel and Aaron made this purchase an easy one. I came prepared with my numbers for the vehicle I wanted. I also came prepared for my trade in value. The total transaction was fast and on target. For that I am very pleased. More
Seamless buying experience Good car buying experience. Dan and Aaron were very helpful and friendly. No pressure. Made the car purchase a drama free good experience. Would recom Good car buying experience. Dan and Aaron were very helpful and friendly. No pressure. Made the car purchase a drama free good experience. Would recommend them, and the dealership More
Excellent Great dealership. My advice; try hard to negotiate price, but this goes with any other purchase deal. Everything else is outstanding. The process of Great dealership. My advice; try hard to negotiate price, but this goes with any other purchase deal. Everything else is outstanding. The process of closing the deal was quick. I highly recommend Mr. Daniel Burden! A dealership that you can trust! More