Whaling City Ford

Great car buying expirence. Staff were very professional, friendly and helpful. Made the process very easy and painless from beginning to end. Could not have been better car buyi Staff were very professional, friendly and helpful. Made the process very easy and painless from beginning to end. Could not have been better car buying experience. More

Fantastic The customer service that I received was fantastic! Angel and Darnell get an A++ for their customer service and expertise they made my experience a sm The customer service that I received was fantastic! Angel and Darnell get an A++ for their customer service and expertise they made my experience a smooth and easy one! I can’t say thank you enough for helping with the purchase of my new vehicle! More

very good dealership to do business with I was very impressed how well I was treated by everyone at your dealership I didn't have the best scores but they treated just as well I was very impressed how well I was treated by everyone at your dealership I didn't have the best scores but they treated just as well More

True professionalism Whaling city is made up of consumate professionals. They ensured that all my questions were answered, gave reasonable feedback, and did not push me t Whaling city is made up of consumate professionals. They ensured that all my questions were answered, gave reasonable feedback, and did not push me to make a decision. They took the time to make sure all my needs were met. Additionally, they provided all documentation when requested with no hassle. I could not have had a better experience. They dispelled the stereotype of the typical sales associate who wants to take you for as much money as possible. I was able to work with my sales representative, Angel Torres, to get a fair price and have a great experience. I would certainly recommend this dealership to anyone. More

Made my purchase smooth and easy I was looking for a CPO Lincoln, I found one on the internet and it was at Whaling City Ford, from when I walked in and until I picked uptake car I ne I was looking for a CPO Lincoln, I found one on the internet and it was at Whaling City Ford, from when I walked in and until I picked uptake car I never felt pressured. I highly recommend purchasing from this dealership. They treated me with extreme professionalism and I couldn't be ant happier with my purchase. More

F150 purchase Thank you Dan for a most pleasant truck buying experience. I can't thank you and the staff at Whaling City enough for helping me put a long vehicle s Thank you Dan for a most pleasant truck buying experience. I can't thank you and the staff at Whaling City enough for helping me put a long vehicle search to rest. Let me add that appearance is key to business sales. When I walked the lot and surveyed the service center and show room I was quite impressed. When pride is taken it shows. Wish all of you at the City all the best. More

See Below Dan Burden is most friendly, pleasant to converse with and knowledgable, He took a good amount of time to explain the features of our Escape. Knowing Dan Burden is most friendly, pleasant to converse with and knowledgable, He took a good amount of time to explain the features of our Escape. Knowing there was a vast difference between the Escape and our 2008 Explorer, he suggested that I return tomorrow for a continuing "tutorial". I will. Whaling City is fortunate to have quality people like Dan Burden, Darnell Williams and Greg Lebeau. I purchased an Explorer at WC in 1994 and since then we have lived in WI, FL, PA, VA and now back in CT. Thank you John R Donnellan More

Great experience We were "just looking" at some Fusions for future reference, but when we saw the 2017 Platinum edition, we had to have it, right off the showroom floo We were "just looking" at some Fusions for future reference, but when we saw the 2017 Platinum edition, we had to have it, right off the showroom floor. Dan met us as we were walking up to the lot, he was friendly and answered all our questions. There was zero pressure and we took our time looking at some pre-owned and new vehicles. When we asked to see a Titanium model, Dan said he had one better than that in the showroom. When we saw the white gold Platinum edition, it was exactly the car we both wanted. It's appointed like a luxury sedan, and has all the options we wanted. Drove away a couple of hours later, very happy with the dealership, everyone was great! More

Dan is the man! Courteous and friendly environment. I did not feel rushed or pressured upon arrival, which is big for me when entering a dealership. Dan was very helpful and had a good sense of humor, w I did not feel rushed or pressured upon arrival, which is big for me when entering a dealership. Dan was very helpful and had a good sense of humor, while also being very polite and informative! The test drive takes you on a path that lets you experience all types of road conditions and traffic. Dealership was clean and organized. Would recommend to friends and family. More

2013 Escape Customer service was very good as usual at Whaling City Ford. No pressure and good presentation of the vehicle. Mr. Burden did his best to locate what Customer service was very good as usual at Whaling City Ford. No pressure and good presentation of the vehicle. Mr. Burden did his best to locate what we were looking for. More