Whaling City Ford
New London, CT
Filter Reviews by Keyword
By Type
Showing 558 reviews
Thanks for the new ford f350 Filippo the sales manager and Angel Torres got me in a new truck. I was ready to leave after driving from Trumbull to look at the 2016 ford f 350 beca Filippo the sales manager and Angel Torres got me in a new truck. I was ready to leave after driving from Trumbull to look at the 2016 ford f 350 because it had a few scratches on the back bed. Angel came out and said Filippo would have the scratch’s taken care of. And the truck came out very nice and only 2 days. I would recommend Whaling Ford and Filippo and Angel Thank You More
Lease a new Lincoln MKX Knowledgeable of the Lincoln make & model Did all the paperwork in an accurate and orderly fashion. Very Friendly. Great environment. The dealersh Knowledgeable of the Lincoln make & model Did all the paperwork in an accurate and orderly fashion. Very Friendly. Great environment. The dealership has a great teamwork approach. More
Ford Escapd I love my new Ford Escape. Dan was a really great help & found exactly what I was looking for. Thanks again for everything!! I highly recommend. I love my new Ford Escape. Dan was a really great help & found exactly what I was looking for. Thanks again for everything!! I highly recommend. More
excellent customer service, very accommodating We have purchased several vehicles over the years from this dealership and have extremely satisfied. We also bring our vehicles back to the service d We have purchased several vehicles over the years from this dealership and have extremely satisfied. We also bring our vehicles back to the service department for regular maintenance and have found that everyone is extremely polite and very astute to details. Even the support staff answering the phones are very helpful. More
Good review from a very critical buyer. A very good experience with Whaling City Ford in New London, CT. I started with a gentleman named Tom (Thomas) Smith, who was new to this dealership. A very good experience with Whaling City Ford in New London, CT. I started with a gentleman named Tom (Thomas) Smith, who was new to this dealership. He was very helpful, experienced and efficient. The whole process was quicker than expected too. I highly recommend both the dealership and Mr. Smith without any reservations. More
Great experience Overall great experience. Everyone was helpful and took care of all concerns in a timely manner. I would recommend whaling city to anyone looking f Overall great experience. Everyone was helpful and took care of all concerns in a timely manner. I would recommend whaling city to anyone looking for a new or cpo car. More
I had fun buying my car. I explained to Robert what I was looking for and he had the vehicle in stock. I checked it out and went on a test ride. He gave me a day to think abou I explained to Robert what I was looking for and he had the vehicle in stock. I checked it out and went on a test ride. He gave me a day to think about it and I bought it the next day. I got a great price and when we completed the transaction I got to ring the Whaling City Ford Gong! That was a lot of fun and made my day. More
Amazing from start to finish From the phone call to make an appointment , to meeting Judi and getting a test drive , all the knowledge she had it was so incredibly helpful. It wa From the phone call to make an appointment , to meeting Judi and getting a test drive , all the knowledge she had it was so incredibly helpful. It was so apparent that she genuinely wanted to help us get the car we wanted. She was patient, kind and helpful in such a stressful situation. Aaron, the sales manager was the exact way. He was so helpful on helping us get the best deal possible. After purchasing our car at pickup, the GM,Filippo, came out and showed us and went through every single detail about our new Explorer. He went through the entire computer system, which had a ton of settings to learn, and made it all so easy. For him to take the time and come greet a costomer I think shows what kind of dealership this is.. one that cares on helping you find and learn about the best car for you! More
Amazing people great customer service The best dealer in town great service and pleasure to visit then everyone are great and positive with all the costumes thank everyone for everything & The best dealer in town great service and pleasure to visit then everyone are great and positive with all the costumes thank everyone for everything 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻 More
Thanks so much Whaling City Ford and sales rep Dan Burden. You went above and beyond my expectations and I am very satisfied with my interactions with, and so much Whaling City Ford and sales rep Dan Burden. You went above and beyond my expectations and I am very satisfied with my interactions with, and the professionalism of, Whaling City Ford. I would highly recommend your business to friends and associates. Thanks again, Brian Brother More