Whaling City Ford

Excellent Service with Patricia Smith Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accomm Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases. More

My Truck You had the truck that I wants at the price Ivan work with and it did not get me in trouble with wife. Dan and Darnell did an excellent job and Bear You had the truck that I wants at the price Ivan work with and it did not get me in trouble with wife. Dan and Darnell did an excellent job and Bear got me started in the right direction. Do I get a copy of the pic of me ringing the gong? More

Over the top customer service! Was looking for Chevrolet Tahoe or Suburban, I was introduced by the salesman, Shaun, to a 2017 Ford Explorer, certified Pre-Owned. I knew when I sa Was looking for Chevrolet Tahoe or Suburban, I was introduced by the salesman, Shaun, to a 2017 Ford Explorer, certified Pre-Owned. I knew when I sat in it-it was mine! From making me feel like family and with zero pressure, they locked me into a great deal with fantastic financing!. Special thanks to Shaun and Filipo..... Bang-A-Gong baby! Super satisfied! More

Acted Fast Saw this SUV and had to have it. Aaron and Angel made it happen with a quickness. Thank you so much! Will definitely come back to Whaling City! Saw this SUV and had to have it. Aaron and Angel made it happen with a quickness. Thank you so much! Will definitely come back to Whaling City! More

Patricia was very professional I wanted to thanks Patricia for her excellent job, she was very professional and respectful, she was the person how made me take the decision to buy t I wanted to thanks Patricia for her excellent job, she was very professional and respectful, she was the person how made me take the decision to buy this car. More

The best! So happy to work with Daniel who answered all our questions. He also showed us any vehicle we asked to see even though he really knew what we wanted. So happy to work with Daniel who answered all our questions. He also showed us any vehicle we asked to see even though he really knew what we wanted. Everyone at the dealership was super friendly. And we love our new Lincoln. We will certainly share our great experience with our family and friends. Thank you Whaling City! More

Family run atmosphere I had a lot of choices for Dealerships and vehicles that I was interested in. I started with Whaling City because I have never been there. I bought a I had a lot of choices for Dealerships and vehicles that I was interested in. I started with Whaling City because I have never been there. I bought a car from them on the first day because I trusted them fully. (I'm a good judge of character). I honestly felt there was no need to go anywhere else. The dealership throughout is a pleasure to be a part of. Thank you Whaling City, see you from now on. 😊 More

The worst service Will not make service appointments after 2pm. I am out of their 20mile radius to get a "courtesy ride". Will not honor what was promised at time of p Will not make service appointments after 2pm. I am out of their 20mile radius to get a "courtesy ride". Will not honor what was promised at time of purchase in regards to warranty. I had to call 4 times because no one will call you back even when promised. More