Whaling City Ford

Excellent purchase experience I was not particularly looking forward to the process of purchasing a new car and procrastinated for some time before finally going out to look. My fi I was not particularly looking forward to the process of purchasing a new car and procrastinated for some time before finally going out to look. My first -- and only -- stop was at Whaling City Ford. Everyone I met and worked with there was highly professional, knowledgeable, and extremely courteous and helpful. Within a relatively short time I had chosen and road tested a new car that I was happy with. The sales specialist Patricia Smith was a wonderful, She was professional, knowledgeable, and extremely helpful throughout. She answered all my questions, never pushed or rushed me, and worked with me until I was familiar with the car and its options. Darnell Williams swiftly and professionally led me though the financial process and explained everything I was signing to me in clear terms. Like Patricia, he was great to work with. I would heartily recommend Whaling City Ford and these two employees with whom I came in contact to others. More

Never let these guys go! This is my second car from Whaling City, both experiences I worked with Oscar and Aaron. Everyone I have worked with has put in more hours and effor This is my second car from Whaling City, both experiences I worked with Oscar and Aaron. Everyone I have worked with has put in more hours and effort than others would have to help me find the new car I wanted, searching all over the coast (and all for me to end up choosing a car on the lot). Not to mention that the team is always ready to help with the install of accessories such as a moon roof or tints. The network Oscar has in town is just as impressive as his customer service as he knows how to get his customers into the right car, for the right price, with the exact accessories they will appreciate—without paying for the ones they wouldn’t. I traded in my first Mazda a few years ago with guilt after my first positive experience from Whaling City so this was an exciting moment for me to return. The crew really knows how to turn a potentially stressful moment into something fun, including finding sneaky ways into getting me to ring the gong which I was working hard to avoid. It only shows their appreciation for what they do each day, always with smile and laughter (never seen at other dealerships). More

Great time with Daniel! Daniel Burden was awesome to work with last Saturday. He answered all our questions about the Ford Focus we were looking at. We are planning a road t Daniel Burden was awesome to work with last Saturday. He answered all our questions about the Ford Focus we were looking at. We are planning a road trip with our new RV and want to pull a car along. We needed a specific type of car and Dan hooked us up! Thanks to all, it was a good experience! More

Excellent experience Shaun was great to work with, detailed knowledge of vehicle. Overall experience very good. From start to finish the transaction was smooth. Team very Shaun was great to work with, detailed knowledge of vehicle. Overall experience very good. From start to finish the transaction was smooth. Team very friendly Bought a Mazda CX-5. More

amazing experience and like dealing with a family In less than three hours I was in my new 2018 ford focus se hatchback after researching for a couple weeks and price shopping and Dan was a wonderful In less than three hours I was in my new 2018 ford focus se hatchback after researching for a couple weeks and price shopping and Dan was a wonderful help and was able to answer my questions and was wonderful to purchase my vehicle from will definitely down to road buy from whailing city and Dan again More

First and best car buying experience ever. Considering this is the first time that I bought a car from a dealership, it was a great experience. I was nervous about being pressured, but Dan was Considering this is the first time that I bought a car from a dealership, it was a great experience. I was nervous about being pressured, but Dan was a great salesman and was very considerate and took his time with me to explain all the options and everything. I gladly recommend Whaling City Ford to anybody that is looking for a new vehicle. Remember to ask for Dan, he's the man. More

Great Experience Dan Burden was a great salesman and very helpful. I couldn't be happier with the whole experience. I will definitely buy again from Dan and the Whalin Dan Burden was a great salesman and very helpful. I couldn't be happier with the whole experience. I will definitely buy again from Dan and the Whaling team. More

Great experience! Four hours and we had a great car to drive home. Wonderful job with lining up financing and our insurance. Love the car and the deal. Would definite Four hours and we had a great car to drive home. Wonderful job with lining up financing and our insurance. Love the car and the deal. Would definitely purchase another vehicle from Whaling and Dan. More

Like dealing with family My wife and I have now bought 4 cars from Whaling City. Every experience has been positive. From the sales floor to service this is a top notch deal My wife and I have now bought 4 cars from Whaling City. Every experience has been positive. From the sales floor to service this is a top notch dealership. This was our first experience buying from Angel, he was professional and knowledgeable. Aaron and Darnell are always happy to see you, you get a nice greeting even if your stopping in for an oil change. Bottom line, this team goes the extra mile to make sure you are a repeat customer. More

Bruno was excellent! Bruno was the most knowledgeable of any sales associate we have worked with! The 2 sales managers we dealt with, Darnell and Aaron, (I hope the names Bruno was the most knowledgeable of any sales associate we have worked with! The 2 sales managers we dealt with, Darnell and Aaron, (I hope the names are right), were easy to work with and very pleasant. The general manager came right over, gave us his cared and let us know we could go to him at any time if we had any concerns. All in all, a great experience! More