Westway Ford
Irving, TX
Filter Reviews by Keyword
By Type
Showing 515 reviews
I have used their Service Dept twice in the last 4 months--both times for unrelated problems. My experince both times was a very satisfying and now have become my first choice repair shop and look for months--both times for unrelated problems. My experince both times was a very satisfying and now have become my first choice repair shop and look forward to working with them on my next purcase.All of the employees I had contact with were courteous and friendly, very open to my questions and very responsive to my questions related to cost and schedule of the recoomended repairs. Within the first mile after leaving the shop, I could feel the difference in the car's handling--Westway Ford has a great Service department and I HAVE reccommended them to my friends. More
From the moment I walked into the dealership, I was met with friendliness and respect. The price was better than any other place I had checked. I received follow up calls checking that I was satisfied with with friendliness and respect. The price was better than any other place I had checked. I received follow up calls checking that I was satisfied with everything including free car washes and oil changes for months after I bought the car. More
Waste of time. Had to drive 40 miles to see a used car. The sales guy Eddie looked surprised and said the car is gone. Funny, the same freak e-mailed me that the car was available and I could have a look. The sales guy Eddie looked surprised and said the car is gone. Funny, the same freak e-mailed me that the car was available and I could have a look. The least they could do was to tell that it was sold. I read all the reviews and inspite of that, I decided to go..I was a fool More
Best car buying experience ever! I was promptly greeted by Aaron (referral from a friend) who helped get me started and then introduced me to Damon (new sales). Damon was able to find me the vehicle I wan by Aaron (referral from a friend) who helped get me started and then introduced me to Damon (new sales). Damon was able to find me the vehicle I wanted with all the amenities I wanted in a color that met my expectations. I was very happy with the value offered for my used vehicle trade in also! I felt no pressure the entire time and they let me take my time making my decision. They also worked with me to get a price and rate that I was happy with. Great job! More
This experience with this dealership was great. I have some challenges with my credit. Damon Pompa and the other people I worked with were so helful and were able to get me into a brand new Ford Focus. I some challenges with my credit. Damon Pompa and the other people I worked with were so helful and were able to get me into a brand new Ford Focus. I feel very comfortable recommending this dealership to all of my friends and family. More
Received a good deal from Mr Little and put down 500 to hold the car. Went to close on the deal and sales manager Calvin brought me too closing where I sat for over an hour with no updates of how long it hold the car. Went to close on the deal and sales manager Calvin brought me too closing where I sat for over an hour with no updates of how long it would take. I ended up leaving with my pre approved check in my hand, started to receive calls from Calvin asking why I left. Told him I would be back tomorrow when I don't have to wait or when they are properly staffed. Called in next day and was told they sold the car which I had a down payment on. Very Bad Experience but made the same deal at Sam Pack Ford were experience was great More
I've bought four cars from Westway Ford over the past five years for my family. They're always easy to deal with, way better than the other dealers in town. I can always expect them to give me the best d five years for my family. They're always easy to deal with, way better than the other dealers in town. I can always expect them to give me the best deal possible. Westway has a big selection too, so I can ask for features and they'll find me a Ford that has everything I want. I don't have to spend hours finalizing the car deal, they're really quick and offer up some really cool extras like a the extended warranty and spray in truck bedliner. Westway also has a very knowledgable staff. We had a hundred questions about how to work the Ford Sync system and they took the time out to answer all of our questions. Then they showed us even more. I also like their jingle. More
Everyone at the dealership was friendly. Damon was awesome to work with--very to the point and exact when it came to answering questions about the car and the services provided! He went over and beyo awesome to work with--very to the point and exact when it came to answering questions about the car and the services provided! He went over and beyond in making sure I was happy with my purchase and continues to make himself available if I need any questions answered or information about my vehicle! The next vehicle we purchase will be from him!! More
Great dealership! Have bought several things there and will buy again. Very very friendly and helpful! Service department is willing to do whatever it takes to take care of the customer! All of our visits will buy again. Very very friendly and helpful! Service department is willing to do whatever it takes to take care of the customer! All of our visits have been a very good experience. Westway rocks!! More
The whole experience was very satisfying. We were treated with respect and kindess the entire time. We were trading in a car and we were given the best trade-in money from any other dealer. I will bu treated with respect and kindess the entire time. We were trading in a car and we were given the best trade-in money from any other dealer. I will buy my next Ford from Damon and the Westway Ford Team. More