
Westway Ford
Irving, TX
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I have given the rating great or good because I am a returning customer from 2006 and I felt that Westway Ford treated me with respect and honesty. And they have taken care of me during a time of need. returning customer from 2006 and I felt that Westway Ford treated me with respect and honesty. And they have taken care of me during a time of need. Thank you for great service Westway Ford. Keep up the good work. More
Let me start off by saying I am not an easy customer to deal with. I take my time, I do my research, and I'm never rushed into a decision. I also used to sell cars, so I'm very wary of the "sales pitch" deal with. I take my time, I do my research, and I'm never rushed into a decision. I also used to sell cars, so I'm very wary of the "sales pitch" and of the games that salesmen try to play. To put it plainly, I'm a nightmare to deal with from a car salesman's perspective. With all of that being said, I have never been dealt with in such a friendly, respectful manner as I was with Westway Ford. Damon and Nick listened to what I was looking for, helped me to find it, and made sure that I was comfortable with it throughout the process. From the time that I first started looking for a new truck and contacted Westway to the time that I drove off the lot with my purchase was over 1 month (like I said, I take my time). Throughout that time, I exchanged about 50 - 75 e-mails with Damon and Nick. Not exactly an ideal sale for any salesman, but nevertheless, I was never pressured to buy something that I did not want, nor did they express any frustration. Ultimately, I decided that I was going to go with a Certified Pre-Owned vehicle instead of the new vehicle that I had been looking at. Nick and Damon were quick to help locate a vehicle that matched what I was looking for and brought it to their dealership for me to test drive. I ended up buying the CPO truck and have been extremely happy. I would highly recommend Westway Ford (and in particular Damon Pompa and Nick Fikes) if you are in the market for a new or used vehicle. More
Westway Ford has given me an entirely new outlook on Westway Ford has given me an entirely new outlook on purchasing a vehicle. I was very gaurded and uneasy at first, having had bad experiencs with ot Westway Ford has given me an entirely new outlook on purchasing a vehicle. I was very gaurded and uneasy at first, having had bad experiencs with other dealerships before like I'm sure other pople have had, I was nervous to say the least. I did my research and when I came in to look at the vehicle I was very surprised at the relaxed atmoshpere and the friendly staff. I found exactly what I wanted and Mr.Pompa gave me a very fair deal, the entire process was as easy as anyone could hope for. I will be purchasing another vehicle soon and can not wait to recommend this dealership to my friends and family! More
Westway Ford went far and beyond to make a deal work for me. They promised me that I would be in and out within a couple of hours and I was gone driving my new Ford Mustang in about one hour and half. Thank me. They promised me that I would be in and out within a couple of hours and I was gone driving my new Ford Mustang in about one hour and half. Thank you Damon and Candido for all your help. I will send more of my friends and family to you. More
Terrific experience! The whole dealership was very accommodating, led by Damon and his team. When I trade in my vehicle next time, I will certainly come back here first. They've earned my business. accommodating, led by Damon and his team. When I trade in my vehicle next time, I will certainly come back here first. They've earned my business. More
I couldn't get my car started one Saturday morning. I called one Ford dealership and they offered to look at sometime Monday. I called Westway Ford next and had a wonderful soul walk through with me on t called one Ford dealership and they offered to look at sometime Monday. I called Westway Ford next and had a wonderful soul walk through with me on the phone a few trouble shooting ideas. I managed to get my car started and wasn't stranded for a weekend. Westway Ford is now my service center! I've been in since for a battery replacement (seperate issue) and Steve was wonderful. I highly recommend Westway and Steve. More
Damon was very helpful, courteous and well informed about his products. I was treated in a professional manner and had my questions answered honestly and in a direct manner. his products. I was treated in a professional manner and had my questions answered honestly and in a direct manner. More
My husband and I had never purchased a vehicle before. We were both pretty nervous about the process. Damon helped put all of our concerns to rest! He helped us to find a Pre-Owned vehicle that met or needs were both pretty nervous about the process. Damon helped put all of our concerns to rest! He helped us to find a Pre-Owned vehicle that met or needs and fit into our budget! We love our car! And I would recommend Westway and Damon to anyone, whether they know what they are looking for, or have never darkened the door of a dealership! Thanks! More
Our experience at Westway Ford was a great one! It only took two hours to complete the sale. Their financing got us the best deal availble which was great! Their sales people and financing department were took two hours to complete the sale. Their financing got us the best deal availble which was great! Their sales people and financing department were great! Would highly recommend! More
I helped my son shop for a new truck this summer and contacted Damon for assistance. He had several models in stock and made sure that we knew exactly what the options were and the pricing differences w contacted Damon for assistance. He had several models in stock and made sure that we knew exactly what the options were and the pricing differences were and the approximate price for my son’s trade in. In the end, we got a great price and great experience and would highly recommend this dealership to anyone. More