Westway Ford

I purchased a 2006 Ford Freestyle during the winter and upon test driving, the rep and I sensed that the AC wasn't working properly. The rep felt the problem was simply freon and assured me he would get i upon test driving, the rep and I sensed that the AC wasn't working properly. The rep felt the problem was simply freon and assured me he would get it charged and there would be no further problems. About a month later (still in winter) there was a warm day and it became apparent that there was still a problem and upon checking online found that this year and model did have the problem I was having with other owners. I took the car back in and they "fixed" it by replacing a part. Now we got in to May and 90 degree heat... boy o boy... AC was not functioning properly and even blew warm air when sitting at lights and in stop and go traffic. Fearing due to the timeframe I would be rejected by the dealership, I contacted Damon Pompa who immediately assured me all would be made right. He had Mike Davis (over service) take personal responsibility for the service of my vehicle and Rodney Rogers repaired it (for sure this time) and now the AC works beautifully. This was not an inexpensive repair but they gave me no flack about it and completed the repairs at no cost to me. I have the peace of mind knowing I will go through the Texas heat in comfort. Thank you Westway for a pleasant experience and for making good on your promise! More

Daniel Dallas was very helpful, informative, not too pushy, and made sure we got in the vehicle we picked. Very pleased with our service will definitely be going back to Mr. Dallas for future purchas pushy, and made sure we got in the vehicle we picked. Very pleased with our service will definitely be going back to Mr. Dallas for future purchases. More

Once again, Harvis and staff delivered after I had to rescheduled. They deserve a world class office. I see your under construction - I hope for them! rescheduled. They deserve a world class office. I see your under construction - I hope for them! More

Did an internet search on a Friday and found a Focus I was interested in. Sent inquiry and asked if car is physically on lot, can you physically put your hand on it. Yes was the reply and we have high r was interested in. Sent inquiry and asked if car is physically on lot, can you physically put your hand on it. Yes was the reply and we have high respect for our customers. Good was my reply as my experience so far with dealerships is they advertise cars they do not have. Not here was the response. Good was my reply and I will come in on Sat afternoon. See you then was their reply. Saturday, I called Kris and asked if car is still there and can you see it. Yes was his reply. Good I am on my way in. After 30 minutes I arrive and guess what. SOmehow this car sold within the last 30 minutes. Yea, right. Wasted my time and gas money. If it just sold, then show me the contract with that date of sale. I didn't hestitate to jump back in my car and leave as quickly as I could. After getting the same treatment from other Ford dealers, I posted a customer complaint at Ford Inc. Only to find out that they are impotent when it comes to governing how their representatives represent them. More

With bad credit, vince worked with me and gave me a great deal that I couldn't get anywhere else. Gave me enough for my trade so I could easily afford the payment no problem. deal that I couldn't get anywhere else. Gave me enough for my trade so I could easily afford the payment no problem. More

We were so happy with our salesman Daniel Dallas. He was professional and we were given the best price on our new Escape. I would recommend Westway Ford to everyone in Texas. We will be back for our next ve professional and we were given the best price on our new Escape. I would recommend Westway Ford to everyone in Texas. We will be back for our next vehicle More

I wanted more money for my trade than other dealership was giving me and Trey helped me get more and gave me a GREAT price on a focus. Very friendly and easy to work with. was giving me and Trey helped me get more and gave me a GREAT price on a focus. Very friendly and easy to work with. More

NOWAY FORD, they back dated contract, added down payment to contract as additional fees, sd temporary cosigners without it on the contract,and make a terrible experience in buying a car. REPEAT, do your se to contract as additional fees, sd temporary cosigners without it on the contract,and make a terrible experience in buying a car. REPEAT, do your self a favor, Walk if not RUN to Don Davis Ford or Grand Prairie Ford or any other Ford Dealer in the Metroplex. DO NOT BUY FROM THIS DEALER. More

I just purchased a new vehicle at Westway Ford, a sweet little Ford Focus and I love my car. I was greeted my a gentlemen named nick tickets. The made the entire experience easy, quick and fun. I will reco little Ford Focus and I love my car. I was greeted my a gentlemen named nick tickets. The made the entire experience easy, quick and fun. I will recommend everybody I know to westway for their vehicle purchase. Great job west way. More

Jeff is a very ethuastic and charismatic person really made me feel at home and apart of the family at Westway Ford. I was worried that the deal we spoke about would change when I arrived but it didn't he made me feel at home and apart of the family at Westway Ford. I was worried that the deal we spoke about would change when I arrived but it didn't he kept his word and made it a hassle free experince most definetly will be sending my family and friends to see him. More