Westway Ford
Irving, TX
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This young man was amazing with getting me into my dream truck! He is a no non-sense, very posotive, professional salesman. I felt very comfortable from the begging to the end. I would send my family and fr truck! He is a no non-sense, very posotive, professional salesman. I felt very comfortable from the begging to the end. I would send my family and friends to Zachry any day of the week! More
Great service and followed through with promises. Completely satisfied with Westway Ford. Omar was a great sales person and his boss Damon went the extra mile to make sure I was happy. Completely satisfied with Westway Ford. Omar was a great sales person and his boss Damon went the extra mile to make sure I was happy. More
Zachary Barns provided me with outstanding customer service. He went above and beyond to insure that I was totally satisfied and provided me with the most wonderful sales service. He is a valuable service. He went above and beyond to insure that I was totally satisfied and provided me with the most wonderful sales service. He is a valuable asset to Westway Ford. More
JJ was my sale rep and he was great from start to finish, handled every question I had for him with no hesitation. Kept his word on all additional add ons for the vehicle and in my opinion a great asset for handled every question I had for him with no hesitation. Kept his word on all additional add ons for the vehicle and in my opinion a great asset for your sales team. Also taylor in quick lane was very on point as well getting my vehicle taken care of in a timely and profesional manor. My entire experience purchasing my first brand new vehicle was great and I will highly recomend west way ford and JJ Kinzbach. More
Omar Soto-Velasquez was very informative in showing me the Ford Fusion and Ford Taurus. It was clear to me the Fusion was a better fit for me. Definitely will recommend Omar and Westway Ford to friends an the Ford Fusion and Ford Taurus. It was clear to me the Fusion was a better fit for me. Definitely will recommend Omar and Westway Ford to friends and family! More
I purchased my 2013 Ford Escape about 2 weeks ago. Zach was extremely friendly and did everything he possibly could to make sure that I was a satisfied customer. He was professional and down-to-earth all was extremely friendly and did everything he possibly could to make sure that I was a satisfied customer. He was professional and down-to-earth all at the same time. He made sure we were as comforatable as possible throughout the process and offered us water/coffee and my girls some ice cream. He followed up with me by phone afterwards and assisted in getting me set up for window tint. Two weeks after the purchase, when I went in for the window tint appointment, he stopped by and checked up on me and my girls. I felt valued and appreciated. I will most definitely return to Westway Ford to purchase my next vehicle from Zach. Two other exceptional employees I would like to praise are Taylor and Harvis in Service. I went in for window tint on 4/27. Taylor was professional and frienldy, he made sure I was taken care of. Whatever the circumstances were, the tint was taking longer than usual so I waited quite a while, but Taylor and Harvis' attentiveness made the situation comfortable. Harvis went above and beyond and offered me and my 3 children hot dogs and chips, and brought us some water. I am amazed with the awesome customer service, cleanliness of the building. I love the decor, the snacks, coffee and play area. One of the managers brought donuts for the customers waiting. My vehicle was vacuumed and washed. It's those little details that have made me a Westway customer for life. I have recommended Westway Ford to some co-workers and showed off my new car (which they loved)! Thank you Westway staff! More
The service we received from the people at this dealer ship was outstanding . We went in looking at the new trucks . They did not beat around the bush when talking to them about finances or anything . We ship was outstanding . We went in looking at the new trucks . They did not beat around the bush when talking to them about finances or anything . We couldn't get in to a new one but they showed us a 2011 dodge Ram which they could put us in . We had dealt with another Ford dealership which we were drug along for over a week and then didn't put us in one . They didn't even offer a used vehicle . We decided to go ahead and look at Westway Ford and the service , friendliness and efficiency was great . We were in the truck the very next day . I have always done business with ford for almost 40 years and will continue . Thank you . More
JJ was so polite, he really knew all the ins and outs of the car I just got! It was refreshing to see how easily accesable the managers were at their sales bar. I feel like I git the very best deal out ther the car I just got! It was refreshing to see how easily accesable the managers were at their sales bar. I feel like I git the very best deal out there, for any one looking for a car co see JJ and Westway! More
Buying a car is very intimidating for everyone, and being a first time buyer there were alot of number being thrown around, JJ explained everything I needed to know about the car and broke down exactly how t a first time buyer there were alot of number being thrown around, JJ explained everything I needed to know about the car and broke down exactly how the process would go. It was nice to know I wasnt being pushed into anything I didnt need or want, I got the car of my dreams and with out having to worry about a thing! Westway really is the way to go! More
I would highly recommend Westway Ford to anyone looking for excellent customer service and especially recommend the associates that helped me with purchasing a new vehicle. They went above and beyond what for excellent customer service and especially recommend the associates that helped me with purchasing a new vehicle. They went above and beyond what I'm sure they are asked to do on a daily basis to make sure that I was completely satisfied with the purchase of my new truck. Also I was very pleased with the commitment they had to make sure I got the best possible financing. So again I would highly recommend that you look into Westway Ford before you purchase a new vehicle from anyone else. More