Westway Ford

Wanted to commend Zach Barnes and the staff at Westway Ford (Irving, TX) for their outstanding internet sales response and on site customer service. They were professional & courteous. Although the high Ford (Irving, TX) for their outstanding internet sales response and on site customer service. They were professional & courteous. Although the highway in front of the dealership and dealership itself is under construction, the showroom was clean & inviting. Employees even stood at the dealership entrance to guide customers into the lot. Zach was prompt in his response to any inquiries and provided us with the professional service a customer should be afforded. This was heads and tails above the sales service we received at another Ford dealership which is closer to our home but after 3 visits we left, very unhappy (even after previously buying another car there). For our next Ford purchase our first visit will be at Westway. Thank you Zach. Luke walked us through the financial process as expeditiously as one can :) He answered our questions and responded to any questions we had in a professional manner. More

Zach was extremely friendly and professional. He got right down to business and listened to my needs and concerns. I was at another dealership earlier but felt like I was just a number to them. I am so right down to business and listened to my needs and concerns. I was at another dealership earlier but felt like I was just a number to them. I am so glad I came to Westway Ford today. Zach is the #1 reason I purchased a vehicle today. Definitely ask for him if you are looking to purchase a new car. More

Zach was by far the best salesman I've ever met. He was courteous, personable and had my best interests in mind when helping me choose a vehicle. I'd definitely recommend Westway and ZACH! was courteous, personable and had my best interests in mind when helping me choose a vehicle. I'd definitely recommend Westway and ZACH! More

This young man was amazing with getting me into my dream truck! He is a no non-sense, very posotive, professional salesman. I felt very comfortable from the begging to the end. I would send my family and fr truck! He is a no non-sense, very posotive, professional salesman. I felt very comfortable from the begging to the end. I would send my family and friends to Zachry any day of the week! More

Great service and followed through with promises. Completely satisfied with Westway Ford. Omar was a great sales person and his boss Damon went the extra mile to make sure I was happy. Completely satisfied with Westway Ford. Omar was a great sales person and his boss Damon went the extra mile to make sure I was happy. More

Zachary Barns provided me with outstanding customer service. He went above and beyond to insure that I was totally satisfied and provided me with the most wonderful sales service. He is a valuable service. He went above and beyond to insure that I was totally satisfied and provided me with the most wonderful sales service. He is a valuable asset to Westway Ford. More

JJ was my sale rep and he was great from start to finish, handled every question I had for him with no hesitation. Kept his word on all additional add ons for the vehicle and in my opinion a great asset for handled every question I had for him with no hesitation. Kept his word on all additional add ons for the vehicle and in my opinion a great asset for your sales team. Also taylor in quick lane was very on point as well getting my vehicle taken care of in a timely and profesional manor. My entire experience purchasing my first brand new vehicle was great and I will highly recomend west way ford and JJ Kinzbach. More

Omar Soto-Velasquez was very informative in showing me the Ford Fusion and Ford Taurus. It was clear to me the Fusion was a better fit for me. Definitely will recommend Omar and Westway Ford to friends an the Ford Fusion and Ford Taurus. It was clear to me the Fusion was a better fit for me. Definitely will recommend Omar and Westway Ford to friends and family! More

I purchased my 2013 Ford Escape about 2 weeks ago. Zach was extremely friendly and did everything he possibly could to make sure that I was a satisfied customer. He was professional and down-to-earth all was extremely friendly and did everything he possibly could to make sure that I was a satisfied customer. He was professional and down-to-earth all at the same time. He made sure we were as comforatable as possible throughout the process and offered us water/coffee and my girls some ice cream. He followed up with me by phone afterwards and assisted in getting me set up for window tint. Two weeks after the purchase, when I went in for the window tint appointment, he stopped by and checked up on me and my girls. I felt valued and appreciated. I will most definitely return to Westway Ford to purchase my next vehicle from Zach. Two other exceptional employees I would like to praise are Taylor and Harvis in Service. I went in for window tint on 4/27. Taylor was professional and frienldy, he made sure I was taken care of. Whatever the circumstances were, the tint was taking longer than usual so I waited quite a while, but Taylor and Harvis' attentiveness made the situation comfortable. Harvis went above and beyond and offered me and my 3 children hot dogs and chips, and brought us some water. I am amazed with the awesome customer service, cleanliness of the building. I love the decor, the snacks, coffee and play area. One of the managers brought donuts for the customers waiting. My vehicle was vacuumed and washed. It's those little details that have made me a Westway customer for life. I have recommended Westway Ford to some co-workers and showed off my new car (which they loved)! Thank you Westway staff! More

The service we received from the people at this dealer ship was outstanding . We went in looking at the new trucks . They did not beat around the bush when talking to them about finances or anything . We ship was outstanding . We went in looking at the new trucks . They did not beat around the bush when talking to them about finances or anything . We couldn't get in to a new one but they showed us a 2011 dodge Ram which they could put us in . We had dealt with another Ford dealership which we were drug along for over a week and then didn't put us in one . They didn't even offer a used vehicle . We decided to go ahead and look at Westway Ford and the service , friendliness and efficiency was great . We were in the truck the very next day . I have always done business with ford for almost 40 years and will continue . Thank you . More