Westway Ford

Satisfied customer They were friendly and not pushy and got me the best deal for me and got my payment where I was comfortable with and went over the features with me They were friendly and not pushy and got me the best deal for me and got my payment where I was comfortable with and went over the features with me More

Great Service! Thanks to Johnny Crecy and his team for outstanding courtesy and professionalism when I took my car in for service. And the car runs smooth! Thanks, Thanks to Johnny Crecy and his team for outstanding courtesy and professionalism when I took my car in for service. And the car runs smooth! Thanks, Johnny! More

Awesome Staff We are very pleased with the staff at westway ford. The sales personnel, service team, and porters make up one great team. They are friendly, courte We are very pleased with the staff at westway ford. The sales personnel, service team, and porters make up one great team. They are friendly, courteous, and helpful. I will continue to recommend them. I appreciate them all. More

great experience! Thanks to Omar, we are in our new vehicle. He went above and beyond to make it possible for us to be in our vehicle. We highly recommend him. We alw Thanks to Omar, we are in our new vehicle. He went above and beyond to make it possible for us to be in our vehicle. We highly recommend him. We always feel comfortable coming to him for anything. One great guy! More

Always a pleasure John is always a pleasure to do business with when I take my truck in for service. He is friendly and makes sure the job gets done. So much that I a John is always a pleasure to do business with when I take my truck in for service. He is friendly and makes sure the job gets done. So much that I am sure to even stop by and say hello to him if in for other reasons when shopping for vehicles or otherwise. He is the only one I will deal with in the service department and will continue to always be a repeat customer as long a he is employed here. Highly recommended to anyone who visits this service department. More

Poor customer service I went to Westway Ford to have my 2013 Ford Taurus serviced. I made an appointment online and was immediately turned off to this dealer when the young I went to Westway Ford to have my 2013 Ford Taurus serviced. I made an appointment online and was immediately turned off to this dealer when the young man Anthony said he couldn't find the appointment. While I was waiting on Anthony to "find" my appointment in the system, I went to the showroom floor. As I looked around, I didn't see a Taurus. When I asked about it, one of the salesmen told me how the Taurus wasn't a good selling car and they didn't have any. It's an "older" persons car and a fusion is younger. He told me the Taurus was only a "upgraded" Fusion but wouldn't recommend buying the Taurus. Anthony stated they could find any issue with my car and would contact me if anything needed repairing. the dealership kept my car and never contacted me throughout the day regarding the status of the work, I went to the dealer that evening and told Anthony how upset I was because no one contacted me. He said they had to order the parts and they were extremely busy. Anthony stated they would need to wait until the following day for the parts to come in. I had an extensive coversation regarding this and was never offered a courtesy car for the inconvenience of this dealership needing to keep my car. anthony blamed the dealer, Paul Cerame, saying they told me lies in St. Louis about what was wrong with my car. He wrote on the paperwork that I declined service to my car, which is untrue, I was never told of any issues with my car. I have told everyone that I know that drives and buys Ford vehicles not to purchase it have work done at this dealership. The customer service was anything except 5 Star. More

They are fraud they sell worst car and rip off your money west way ford cheats on carfax! They sold me a car with broken bumper, where they just glued in and painted it to fool people and congratulation west west way ford cheats on carfax! They sold me a car with broken bumper, where they just glued in and painted it to fool people and congratulation west way ford manager from pre owned department for fooling us and selling us the broken car. You guys should receive a award on worst car dealer!!! Please never even consider buying car there please save your hard earned money! More

test drive I went in to test drive the new f150 2.7 turbo. I explained that I wanted to test the power. The guy shaked my hand and just left. He didn't say anyth I went in to test drive the new f150 2.7 turbo. I explained that I wanted to test the power. The guy shaked my hand and just left. He didn't say anything he just left! A few minutes later someone else came and said they will help us. I explained to him I wanted to test drive the 2.7. He took my license and said let's go drive it. When we get to the truck he says we can only drive it in the parking lot?!!!!!! More

brakes Just bought a 2015 ford Mustang 4 weeks ago and brakes squeaks very loud.Service says it's under investigation!!I regret my purchased.mmmmmmm?...... Just bought a 2015 ford Mustang 4 weeks ago and brakes squeaks very loud.Service says it's under investigation!!I regret my purchased.mmmmmmm?...... More