Westway Ford

Excellent Customer Service The level of customer service I received today has gained my continued use of Westway Ford. Johnny Crecy made the experience an easy and enjoyable on The level of customer service I received today has gained my continued use of Westway Ford. Johnny Crecy made the experience an easy and enjoyable one. He kept me informed and explained every step of the process. Helped me to feel comfortable and a valued customer. More

WESTWAY IS THE BESTWAY!!!! I brought my Ford F250 in for and oil change and coolant flush. I had to call several times to ask questions and also get prices because I had to che I brought my Ford F250 in for and oil change and coolant flush. I had to call several times to ask questions and also get prices because I had to check with my husband before I could do anything. Everyone I spoke with were very helpful and informative. The person who was most helpful though was TC Bagely. I felt she went above and beyond to help me and make sure I was taken care of and because I felt like she actually wanted to help me I went ahead and made and appointment with her to have a coolant flush and oil change. She called me and kept me updated through out the process. She stuck with us from beginning to end. I will definitely go back to WestWay just for the great customer service but TC knocked it out of the ballpark when it came to helping me. More

Great service every time Johnny Crecy is always available and a an do level of service without fail. Nothing is ever too much and I appreciate an individual that loves his job Johnny Crecy is always available and a an do level of service without fail. Nothing is ever too much and I appreciate an individual that loves his job. More

Excellent Customer Service Johnny provided great service! I came in with my mother, who owns a Honda, and Johnny did not hesitate to provide her with excellent customer service Johnny provided great service! I came in with my mother, who owns a Honda, and Johnny did not hesitate to provide her with excellent customer service and had her leaving with a smile and very happy with the service her vehicle received. I am not surprised because he always provides me with that same excellent customer service whenever I bring my Ford Focus in! More

great customer service Johnny provided great service and even had some great ideas on what westway could do to improve my truck felt like more then just a customer Johnny provided great service and even had some great ideas on what westway could do to improve my truck felt like more then just a customer More

Johnny Crecy I was very satisfied with the level of service Johnny provided me with from the minute I call to the minute I got to the dealership . He was very prof I was very satisfied with the level of service Johnny provided me with from the minute I call to the minute I got to the dealership . He was very profeccional and very well knowledge Johnny is and excellent employee , west way ford is very lucky to have and employee as Johnny I will recommend this dealership to my friends and family for the service Johnny provided for me . Thank you Johnny Crecy for your wonderful work ?? Sincerely Dolores Nolasco More

Service Johnny Crecy has always taken care of my service on my vehicle that I purchased at West Way. He is so helpful, and always puts the customer first. S Johnny Crecy has always taken care of my service on my vehicle that I purchased at West Way. He is so helpful, and always puts the customer first. Such a great guy to deal with! More

Best dealer service in the Metro-Plex Westway Ford and Johnny Crecey have given my Wife and I excellent service since we purchased her 2013 Ford Fusion three years ago. Johnny is honest a Westway Ford and Johnny Crecey have given my Wife and I excellent service since we purchased her 2013 Ford Fusion three years ago. Johnny is honest and sincere in his care for his customers. More

New Experince It was my first time a new car and Omar-Velasquez-Soto was very helpful and made me comfortable. Candido was of great assistance as well and helped it It was my first time a new car and Omar-Velasquez-Soto was very helpful and made me comfortable. Candido was of great assistance as well and helped itemized the bottom line. More

Worst Dealership and very Unknowledgeable They don't care about the customers so I ended up walking out and buying at another Ford Dealer, it's a nice dealership but the people in it need an a They don't care about the customers so I ended up walking out and buying at another Ford Dealer, it's a nice dealership but the people in it need an attitude change and finance takes forever they took me into the delivery area and the girls there don't know anything about the product I've driven Fords all my life I would've liked to deal with with someone who actually knows the product and is excited to go over it rather than just doing it because it's a job ,this experience was awful It was a nice thought instead of just handing you the car but this dealer needs people who actually love the product and apparently the girl I dealt with was the manager all the managers here need more training the sales manager was rude as was the sales guy It was just the most awful experience ever I ended up paying more elsewhere but they had great service and were very knowledgeable so anyone looking to purchase a Ford should go to Five Star Ford it has its name for a reason More