Westway Ford | Page 36

Excellent Customer Service I bought a new 2015 Mustang GT premium from Westway ford around 1 month ago. After 2 weeks i was feeling vibrations and alignment issues in my car. I I bought a new 2015 Mustang GT premium from Westway ford around 1 month ago. After 2 weeks i was feeling vibrations and alignment issues in my car. I checked with Asst. Service Director Andrew Cossman and Service Director Harvis Grammer and they were very helpful in diagnosing the issue and were very polite in understanding my concern. Even General Sales Manager Ali Benli of Westway ford drove my car and was very helpful in fixing the issue. I felt like they were having issues with their car and did everything to fix the problem. Kudos to Westway ford for having such wonderful people. Once again thanks a lot. More

Perfect Sales and Service My Husband and I had the pleasure of working with Frank Ford (sales) - he was a delight to work with. Frank was not pushy or rude. He seemed like he c My Husband and I had the pleasure of working with Frank Ford (sales) - he was a delight to work with. Frank was not pushy or rude. He seemed like he cared about making sure we were in right truck. No up-selling or just selling crap to get a sale. We did credit checks, finance paperwork and were in and out in record time. It was the BEST car buying experience... EVER! More

Anywhere but here Any GM that can't answer or return a call in over 2 weeks ! Take your money to Five Star Ford - They want your $ His assistant Stephanie has zero Any GM that can't answer or return a call in over 2 weeks ! Take your money to Five Star Ford - They want your $ His assistant Stephanie has zero follow through and a truck was sold from underneath me after no return call after 7.5 hours - No management - No Accountability Anywhere But Here More

Outstanding Service!!!! Every time I go to Westway Johnny Crecy ensures my experience is pleasant. I am very appreciative of his professionalism and customer service. 5 STA Every time I go to Westway Johnny Crecy ensures my experience is pleasant. I am very appreciative of his professionalism and customer service. 5 STARS!!! More

Johnny Crec Does an excellany job for Westway. Their service department is the greatest. Johnny Crecy is excellent in his Job. Tells you what is wrong with your vehicle. Gets it in an our as promi Their service department is the greatest. Johnny Crecy is excellent in his Job. Tells you what is wrong with your vehicle. Gets it in an our as promised. More

Great service My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes the extra effort to insure that all of my concerns are taken care of. I More

Great and warm service! this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immedi this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immediately acknowledge, and Johnny was great in keeping me informed of what was he doing in the computer or on the phone to provide great service. More

Professional and Knowledgeable Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfull Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfully as well as on time. He will get individual technicians involved to insure a correct diagnosis of my problem. This helps to insure the problem is resolved correctly. More

Attentive amd Professional Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for our trucks to get in and get the service they need and out as soon as possible.. Such a great guy to deal with! More

Westway Ford is lucky to have Johnny Crecy in service! I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, a I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, and I wanted to see the same person on each visit. John Crecy was recommended, and I have not been disappointed. He is professional and personable. He follow ups regularly if I'm waiting on service, and he updates me frequently if I drop my car off. If he says he will call, he does. He is knowlegable and trustworthy. More