
Westway Ford
Irving, TX
Filter Reviews by Keyword
By Type
Showing 518 reviews
Anywhere but here Any GM that can't answer or return a call in over 2 weeks ! Take your money to Five Star Ford - They want your $ His assistant Stephanie has zero Any GM that can't answer or return a call in over 2 weeks ! Take your money to Five Star Ford - They want your $ His assistant Stephanie has zero follow through and a truck was sold from underneath me after no return call after 7.5 hours - No management - No Accountability Anywhere But Here More
Outstanding Service!!!! Every time I go to Westway Johnny Crecy ensures my experience is pleasant. I am very appreciative of his professionalism and customer service. 5 STA Every time I go to Westway Johnny Crecy ensures my experience is pleasant. I am very appreciative of his professionalism and customer service. 5 STARS!!! More
Johnny Crec Does an excellany job for Westway. Their service department is the greatest. Johnny Crecy is excellent in his Job. Tells you what is wrong with your vehicle. Gets it in an our as promi Their service department is the greatest. Johnny Crecy is excellent in his Job. Tells you what is wrong with your vehicle. Gets it in an our as promised. More
Great service My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes the extra effort to insure that all of my concerns are taken care of. I More
Great and warm service! this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immedi this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immediately acknowledge, and Johnny was great in keeping me informed of what was he doing in the computer or on the phone to provide great service. More
Professional and Knowledgeable Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfull Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfully as well as on time. He will get individual technicians involved to insure a correct diagnosis of my problem. This helps to insure the problem is resolved correctly. More
Attentive amd Professional Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for our trucks to get in and get the service they need and out as soon as possible.. Such a great guy to deal with! More
Westway Ford is lucky to have Johnny Crecy in service! I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, a I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, and I wanted to see the same person on each visit. John Crecy was recommended, and I have not been disappointed. He is professional and personable. He follow ups regularly if I'm waiting on service, and he updates me frequently if I drop my car off. If he says he will call, he does. He is knowlegable and trustworthy. More
Got the job done in a good way I bought my Ford Expedition at another dealership and became very unhappy with thier service. I came to Westway and really like the way the treat you I bought my Ford Expedition at another dealership and became very unhappy with thier service. I came to Westway and really like the way the treat you and address your needs. I will continue to come to Westway and use Johnny Crecy for my service advisor. More
Tim Made It Seemless I took my car in because the check engine light came on. Just like anyone these days, my schedule is jam packed and I needed my car issues resolved qu I took my car in because the check engine light came on. Just like anyone these days, my schedule is jam packed and I needed my car issues resolved quickly. Although Tim explained that were backed up, he would make sure he handled things as fast as possible and he did exactly that!. Tim kept me informed along the way and I had my car back within 24 hours. Tim Myers was friendly, very knowledgeable, and professional. More