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Westway Ford
Irving, TX
515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 515 reviews
August 19, 2015
Great service My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes My Ford has been serviced at Westway Ford since 2011...Johnny Crecy has been MY go to guy from the beginning...He is always very helpful and makes the extra effort to insure that all of my concerns are taken care of. I More
by Anne P
Employees Worked With
John Crecy
August 18, 2015
Great and warm service! this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immedi this time Johnny was the face of Ford Westway awesome service. Always on time, and always great enviroment if I decide to wait. I love when I'm immediately acknowledge, and Johnny was great in keeping me informed of what was he doing in the computer or on the phone to provide great service. More
by nidiaivette
Employees Worked With
John Crecy
August 18, 2015
Professional and Knowledgeable Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfull Johnny Crecy is my go-to guy at Westway Ford Service. He is always willing to "go the extra mile" to insure my service jobs are completed successfully as well as on time. He will get individual technicians involved to insure a correct diagnosis of my problem. This helps to insure the problem is resolved correctly. More
by Chuck
Employees Worked With
John Crecy
August 17, 2015
Attentive amd Professional Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for Johnny Crecy has always taken care of my service on all of our companies super duty trucks. He has always been helpful and knowledgeable allowing for our trucks to get in and get the service they need and out as soon as possible.. Such a great guy to deal with! More
by A.Rob
Employees Worked With
John Crecy
August 16, 2015
Westway Ford is lucky to have Johnny Crecy in service! I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, a I took my service to Westway Ford a couple years ago after going to another Ford dealership in Dallas for 12 years. I was looking for good service, and I wanted to see the same person on each visit. John Crecy was recommended, and I have not been disappointed. He is professional and personable. He follow ups regularly if I'm waiting on service, and he updates me frequently if I drop my car off. If he says he will call, he does. He is knowlegable and trustworthy. More
by bev
Employees Worked With
John Crecy
August 15, 2015
Got the job done in a good way I bought my Ford Expedition at another dealership and became very unhappy with thier service. I came to Westway and really like the way the treat you I bought my Ford Expedition at another dealership and became very unhappy with thier service. I came to Westway and really like the way the treat you and address your needs. I will continue to come to Westway and use Johnny Crecy for my service advisor. More
by Don1404
Employees Worked With
John Crecy
August 15, 2015
Tim Made It Seemless I took my car in because the check engine light came on. Just like anyone these days, my schedule is jam packed and I needed my car issues resolved qu I took my car in because the check engine light came on. Just like anyone these days, my schedule is jam packed and I needed my car issues resolved quickly. Although Tim explained that were backed up, he would make sure he handled things as fast as possible and he did exactly that!. Tim kept me informed along the way and I had my car back within 24 hours. Tim Myers was friendly, very knowledgeable, and professional. More
by UJackson
Employees Worked With
Tim Meyers
August 11, 2015
T c is great Went to westway for service and the service is great, T C went about and beyond to get my car ready for the day I was told. Thank you Went to westway for service and the service is great, T C went about and beyond to get my car ready for the day I was told. Thank you More
by Jayrod
Employees Worked With
T C
August 10, 2015
Westway and Johnny Crecy are the only way. I have been using Westway Ford for several years. Wesyway is the best Ford dealer in the Dallas & Ft Worth area. I have always used Johnny Crecy since I have been using Westway Ford for several years. Wesyway is the best Ford dealer in the Dallas & Ft Worth area. I have always used Johnny Crecy since my first visit and continue to use Johnny. If you want excellent service see Johnny Crecy & you will be very pleased. He will keep you informed about the service on your car or truck. Thanks for the great service. More
by tincansailor
Employees Worked With
John Crecy
August 07, 2015
T.C. in service and this dealership are awesome We live in Houston, but bought our vehicle in Irving. Going to Westway was the best new car buying experience I've ever had and me and my husband have We live in Houston, but bought our vehicle in Irving. Going to Westway was the best new car buying experience I've ever had and me and my husband have purchased several new vehicles. Jose was our salesman in December and then now in August I took our 2015 50th anniversary mustang to a dealership here in Houston a sister company of Westway for record of paint protector and the dealership scratched it and then we noticed a place where the paint was chipping in thr door and the dealership on 290 told us they couldn't do anything. We were going back to Dallas for the weekend and I contacted their service department about it and got thr wonderful T.C. she was awesome. I told her we would be there and she arranged for he service director to be there also and we have got it done and yes the place on 290 could've helped us but oh well. We will drive 3 hours and 45 minutes to get any service done on this vehicle that only has 2500 Mikes on it. Westway's entire team is just super we will defiantly shop here again and again. By the way there service department looks like a giant custom home garage and they make you feel right at home there. Westway Ford is the place to go and also we got our mustang there for almost 20000 yes twenty thousand dollars cheaper than other place for that edition. More
by KDoug1
Employees Worked With
TC
