
Westway Ford
Irving, TX
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James Doyal The Best On April 9th I went to Westway Ford after communicating with James through email for a few days. James was available the vehicle I was interested was On April 9th I went to Westway Ford after communicating with James through email for a few days. James was available the vehicle I was interested was available and I test drove and knew that I wanted this F150. I was short on time and was not able to make the deal on this day however a week later I was back and bought the truck that I wanted. James is friendly, knowledgeable and not one bit pushy or demanding. As I said he answered all my questions and has followed up with me several times to make sure I have no questions. If Westway could clone him it would benefit them greatly he truly is the best! More
WESTWAY ford is the best!! Westway ford helped me find a car that great for me! They didn't pressure me, they just knew what they were talking about! I defentally reccomend this Westway ford helped me find a car that great for me! They didn't pressure me, they just knew what they were talking about! I defentally reccomend this dealership looking for a new car that will last a long time More
svc dept Great service. Helped me fix my car fast. The building is amazing and the staff friendly. Ice cream for customers is a great touch. I don't drive a f Great service. Helped me fix my car fast. The building is amazing and the staff friendly. Ice cream for customers is a great touch. I don't drive a ford but my next car will be a ford for sure. More
"Superior Service from T.C." I could not have been more delighted with the wonderful service experiences that I encountered at Westway Ford in Irving, Texas from the service I could not have been more delighted with the wonderful service experiences that I encountered at Westway Ford in Irving, Texas from the service advisor Theresa Bagley. She has always made each of my experiences with your company a pleasant one. In summation, she has always shown nothing but exceptional customer service by constantly working above and beyond the call of duty to delight her clients. It is my opinion that she is an asset to this company as well as she is the reason that I have continued to return for service to my vehicle. However, she knows how to produce an atmosphere that triggers customer loyalty This is why I would urge all of my friends and family to come and savor what I have experienced while doing business with Theresa Bagley (T.C.). Please continue to deliver superior customer service to all of your clients. snwright More
Great buying experience We had an awesome experience with the executives Kareem and Silvestre. Kareem was a rock star bringing us back. We did not plan to buy it from this fr We had an awesome experience with the executives Kareem and Silvestre. Kareem was a rock star bringing us back. We did not plan to buy it from this franchise. However, Kareem was courteous and gave us a great car buying experience. More
he's a credit to your Service Department @ West way Ford Johnny Crecy in my opinion went above and beyond to create a friendly environment of service for me at West way Ford.. Johnny and the staff has cr Johnny Crecy in my opinion went above and beyond to create a friendly environment of service for me at West way Ford.. Johnny and the staff has created a atmosphere that can't be matched for service and their customer loyalty.. I would recommend others to come and enjoy what I've experienced.. to Johnny and the West way Ford staff, "Keep up the good work".. More
EXCELLENT!!! Thank you Westway Ford for the excellent customer service!!! I will recommend you to all my friends and family. We love our brand new Fusion! Thank you Westway Ford for the excellent customer service!!! I will recommend you to all my friends and family. We love our brand new Fusion! More
Gold star service!! We purchased a new Mustang a few years ago and had a great experience in the sales department and was hoping to match it in the service department. D We purchased a new Mustang a few years ago and had a great experience in the sales department and was hoping to match it in the service department. During my first service, I was introduced to Johnny Crecy and wow I was completed blown away with his top notch service and treating the customer with respect, all while explaining the services needed. Honestly, I've dealt with Infiniti dealerships in the past and Johnny provides better service than they ever did. I highly recommend him and have had the pleasure of him being my go-to Westway service contact for all my service needs. To date, Johnny has been honest and extremely helpful during all my visits all with a smile. 5 star service is what Westway and Johnny is about and I truly appreciate it! More
won't leave us alone Bought a car from them a few years back and now they keep calling even after being told to remove us from their contact list. They call almost every w Bought a car from them a few years back and now they keep calling even after being told to remove us from their contact list. They call almost every week and don't listen. Hated the place after buying from them and getting screwed out of $200. I know we were screwed since I was the saleman and my wife was the buyer. They never made it right and I wouldn't recommend them to an enemy. More
Outstanding Service I purchased a Ford Flex through this dealership and their service from beginning to the very end exceeded my expectations. They explained my options f I purchased a Ford Flex through this dealership and their service from beginning to the very end exceeded my expectations. They explained my options for financing thoroughly, ensured that I opted the best package to suit my family's needs, and kept me comfortable throughout the entire process. The employees were sincerely friendly and went out of their way to answer all of my questions, especially Ms. Sandy Ione (I apologize in advance if I misspelled that). She was genuine and very knowledgeable about her dealerships products. I was truly touched by their support for our Soldiers...thank you Westway Ford! More