
Westway Ford
Irving, TX
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Unexpected visit Turned out to be a pleasantly surprising visit. Dealership is very clean friendly and pleasant. I would definitely recommend this to others. Top Notch Turned out to be a pleasantly surprising visit. Dealership is very clean friendly and pleasant. I would definitely recommend this to others. Top Notch dealership More
Helpful Although I did not purchase a vehicle, Mr. Barker was a great help! He was very polite & proper, Also he stayed himself. I never got the vibe of a fak Although I did not purchase a vehicle, Mr. Barker was a great help! He was very polite & proper, Also he stayed himself. I never got the vibe of a fake persona or anything of that nature, I felt like I was talking to a friend or family member almost. He was great! More
standard maintence I made an appointment to get my oil changed and brakes checked and mentioned a Ford recall I saw n the news. The gentleman I spoke to said the recall I made an appointment to get my oil changed and brakes checked and mentioned a Ford recall I saw n the news. The gentleman I spoke to said the recall repair would take all day so I would need to leave the car. The next morning I dropped it off with TC who was fantastic and she had my car out in one day. Doing the oil change, replaced my brakes and the recall. And my car was washed when I picked it up. More
Un satisfied Unprofessional people i ever came across in sales department. We purchased a car in this lot and few days later we called back for minor things and Unprofessional people i ever came across in sales department. We purchased a car in this lot and few days later we called back for minor things and the Manger said this is above his pay grade. He doesn't keep his word and not trust worthy beware. More
Professional, Reliable & Trustworthy I was in the market for a simple vehicle for my daughter. I had purchased a vehicle before from Westway in 2017. I had no doubt about their level in C I was in the market for a simple vehicle for my daughter. I had purchased a vehicle before from Westway in 2017. I had no doubt about their level in Customer Service. Elliott greeted me with calls and emails. I was looking for a used car. Elliott lead me to looking at a brand new car, with outstanding warranties. Now, my daughter has a very dependable vehicle will finish off high school and straight into college. Elliott never made me feel pressured, not even during two weeks of looking. Westway is great Ford Dealership in DFW. The Service Department always take care of me with top level service. The Finance Department go over and beyond for the best deals. I am happy I left Grand Prairie Ford in 2017 and started during business with Westway Ford. Repeat and forever loyal customer. More
Very satisfying and fulfilling The salesman was and is very delightful. He is very knowledgeable and very helpful. He is a great people person. I recommend Jose to anyone The salesman was and is very delightful. He is very knowledgeable and very helpful. He is a great people person. I recommend Jose to anyone More
Great People Great Prices I had a completely transparent and up front deal worked out before I stepped in the dealership. Westway’s Easy Online Purchase Program allowed me to I had a completely transparent and up front deal worked out before I stepped in the dealership. Westway’s Easy Online Purchase Program allowed me to do everything on line from truck selection, trade appraisal, payment and down payment online. Definitely recommend them and their exceptional customer service pre, during and post sale. Asked for the Internet Director Donnie Baldwin and he will “make things happen”. Thank you More
Excellent customer service My salesperson was Johnny Birdwell. I wanted someone who has experience in the car business. He was the man. Listened to my needs & right away put m My salesperson was Johnny Birdwell. I wanted someone who has experience in the car business. He was the man. Listened to my needs & right away put me in the right vehicle Had answers to all my questions. Made car buying a good experience. Only tough thing is, 40 years ago I paid less for my 1st house than the truck I bought. More
Paris is the Best! Paris is the best salesman I have ever worked with. He knows exactly what to do to get everything taken care of in a short time. He knows the vehicles Paris is the best salesman I have ever worked with. He knows exactly what to do to get everything taken care of in a short time. He knows the vehicles and their portions very well. More
TC Bagley I've been coming to TC Bagley as my service advisor for almost 3 years, I was sad when she moved away, and extremely happy that she came back. TC has I've been coming to TC Bagley as my service advisor for almost 3 years, I was sad when she moved away, and extremely happy that she came back. TC has worked on my truck several times, and she has gone above and beyond to make sure my truck is in good standing, always giving 100% customer service More