Westway Ford

They advertise $58,000 for a vehicle and when I called to see if it was available they told me it was and the price was $68,000. see if it was available they told me it was and the price was $68,000. More

I brought a 2018 F250 that I purchased at this dealer in 2018 to trade in on a new truck and had a letter in my hand saying they could get me into a new truck for a reduced payment. Well, they tried to sell 2018 to trade in on a new truck and had a letter in my hand saying they could get me into a new truck for a reduced payment. Well, they tried to sell me a “ used” truck that already had damage. I was willing to “ downgrade”to a F150 and they “ beat the bush” about it. And then wanted me to furnish “ proof of residence “ while being financed by the same financial firm ( ford motor credit). Well, I canceled the deal and now I refuse to ever do business with Westway ford ever. If you send me a letter, you either follow it, or consider yourself done with me ! More

Where is the 0 star option. Sleazy typical car dealer tactics. Bait and switch. List a car for sale for 56k. Set up coming in to finance after an hour drive and they try to mark it up over their listed p tactics. Bait and switch. List a car for sale for 56k. Set up coming in to finance after an hour drive and they try to mark it up over their listed price by 15k. I walked out steaming. Wasted my time, my gas money. Save yourself the hassle and steer as far away from these guys as possible. This includes the finance manager and the employee of the month Vlad. More

Bait and switch dealer, do not go here for any reason. They make up “market adjustments” which change daily, yet are generally $15-$20k OVER the MSRP. Choose any other local dealer. They make up “market adjustments” which change daily, yet are generally $15-$20k OVER the MSRP. Choose any other local dealer. More

The MSRP was the listed price online. I called and spoke with Austin several time and we also texted back and forth. I set up and appointment time and I drove over an hour only to be told that the mark up o with Austin several time and we also texted back and forth. I set up and appointment time and I drove over an hour only to be told that the mark up of the New F 350 Super Duty on an average was 15 to 20 thousand dollar, because of the chip shortage. There was also an itemized list, that he stated that they add these upgrades to all of their vehicles. I have no problem with a mark up, however I do have a problem when someone advertise something deceptively and waste my time, by have me insulted with an advertised price of $65,500 and I get there and you are now telling me my walk out price is now over $97,000. This is horrible and discredits Ford as whole. More

Bait and switch. Very difficult experience. Found vehicle online that was priced well. When I wanted to move forward with the purchase they surprised me with a $3,495 "prep" fee. I have never seen vehicle online that was priced well. When I wanted to move forward with the purchase they surprised me with a $3,495 "prep" fee. I have never seen a 'prep fee' exceed $1000. They wouldn't below $3,000. Felt very misled. They lost the deal.... More

I bought a used vehicle from westway Ford and took it to the lexsus dealership for a recall, they told me I needed a strut on the front passenger side and I had a bubble in my tire same side, and my spark p the lexsus dealership for a recall, they told me I needed a strut on the front passenger side and I had a bubble in my tire same side, and my spark plugs hadn't never been changed, contacted westway Ford and spoke to a manager in used cars, he told me i should have checked the car before I left, mind you I am a female, and they told me my vehicle before I bought it went through service and was in tip top shape, this was within 2 weeks of purchasing this vehicle, he was very rude and rushed me off the phone, a lesson learned as a female, I'll never buy another vehicle from westway Ford thanks to used cars management. More

Horrible experience, honesty, integrity and simply doing the right thing was not available to me. Sales manager was not easy to deal with; I would not advocate doing business with this type of business. the right thing was not available to me. Sales manager was not easy to deal with; I would not advocate doing business with this type of business. More

This is second review I have written. Appears it has been pulled. Poor service, tried to sell me batteries that weren't needed. I gave Jessica a possible problem with a electrical plug near the rear o been pulled. Poor service, tried to sell me batteries that weren't needed. I gave Jessica a possible problem with a electrical plug near the rear of my truck. I was told that the tech checked and it was OK. After three plus weeks in the shop, nearly $1300 worth of parts and labor, NOTHING was repaired. My truck started doing the exact same thing I took it in for, 30 minutes after I left the dealership. Took it to another shop, told them about the plug and they actually took it apart and checked. It was totally corroded and It was evident that Westway's tech HAD NOT check the plug as I requested. They cleaned the plug and the truck started working OK. Westway consistently did nothing but replace parts which is obvious wasn't needed as the new ones did NOTHING to fix the problem. I have tried to contact Lauren many many times but she has never responded to my emails and only answered the phone a couple of times. Mechanical service is terrible and customer service is just as bad. More

Very misleading! Inquired about a truck and had a quick response. Everything was great until the said the wheels are tires were $6,500 EXTRA! List the correct price of the vehicle online! response. Everything was great until the said the wheels are tires were $6,500 EXTRA! List the correct price of the vehicle online! More