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Westside Toyota

North Olmsted, OH

4.6
3,443 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,443 reviews

January 25, 2024

Brooke made everything easy and straightforward. She kept me looped in for the whole process, quoted wait times and prices, and explained my options. I wasn't sure exactly what was wrong with my car More

by ndg1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Samples
Jan 25, 2024 -

Westside Toyota responded

We're glad to know that Brooke was able to make your experience with us at Westside Toyota a positive one! It's great hearing how she kept you informed throughout the process. We look forward to seeing you and your Yaris for future maintenance needs.

January 24, 2024

The service dept was awesome. Rick Vega kept me informed of what exactly was happening. When he realized it was going to take longer than expected he arranged a car so I could g More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega, Diane Hogrefe
Jan 24, 2024 -

Westside Toyota responded

We're glad to know our service department, especially Rick, provided you with an exceptional experience at Westside Toyota. We always aim for clear communication and customer convenience. Thanks for the review!

January 23, 2024

I am over 7 decades old, and this was the finest car purchase that I have ever made. Sarah is the most genuinely sincere sales person that I have ever had the pleasure of dealing with. Her sincerity a More

by Mschmitt4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus, Charlie Saranita, Sarah Buchanan
Jan 23, 2024 -

Westside Toyota responded

We're delighted to know that your experience with Sarah, Charlie, and Markus at Westside Toyota was memorable. It's great to see our team made you feel like family and ensured everything about your new Toyota RAV4 was perfect before it left the dealership. Thank you for sharing such a detailed review!

January 23, 2024

Your representative was very efficient, and kept me posted on the progression of the repair.. very helpful More

by Avenby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Jan 23, 2024 -

Westside Toyota responded

We're glad to know our team at Westside Toyota was able to keep you updated and assist with your repair. Thanks for sharing this positive feedback!

January 20, 2024

Very helpful for an out of towner. Repaired my truck quickly .Professional and competent service More

by Lboehm328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega
Jan 22, 2024 -

Westside Toyota responded

Thank you for the review! We hope to see you again at Westside Toyota. Safe travels!

January 16, 2024

Service Advisor Jenna Graham was wonderful. She put me at ease, kept me informed and even offered a coupon. Her personable, down to earth approach and great sense of humor really made my day. More

by jaredjohnfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Graham
Jan 16, 2024 -

Westside Toyota responded

Jared, we're delighted to know Jenna provided you with such a positive service experience here at Westside Toyota. We appreciate your feedback and look forward to serving you again in the future! Take care!

January 15, 2024

Great place to to do business service department was spot on the put me in a loaner car and kept me informed More

by chad2667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Jan 15, 2024 -

Westside Toyota responded

Hey Chad, we're glad to know our service department at Westside Toyota was able to keep you well-informed and comfortable with a loaner car. Thanks for your positive feedback!

January 12, 2024

My salesman Remon, made the process of purchasing my new 4Runner painless. Everything that needed to be handled was done professionally and timely. More

by Cpd1769
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remon Abusada
Jan 12, 2024 -

Westside Toyota responded

We're glad to know that Remon made your Toyota 4Runner purchase a smooth and professional experience at Westside Toyota. Thanks for sharing this positive feedback!

January 04, 2024

Professional. Nice waiting area. Knowledgeable service advisors. Timely and reasonable cost. Coupons usually available to use. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 05, 2024 -

Westside Toyota responded

Randy, we're glad to know you had a positive experience at Westside Toyota. Our team always aims for stellar service! Thanks for the review.

December 22, 2023

This dealership and Adrianna were fantastic very professional and friendly would highly recommend them to anyone. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Dec 22, 2023 -

Westside Toyota responded

John, we're delighted to know you had a fantastic experience with Adrianna at Westside Toyota. Thanks for recommending us!

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