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Westside Toyota

North Olmsted, OH

4.6
3,435 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,435 reviews

January 04, 2024

Professional. Nice waiting area. Knowledgeable service advisors. Timely and reasonable cost. Coupons usually available to use. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 05, 2024 -

Westside Toyota responded

Randy, we're glad to know you had a positive experience at Westside Toyota. Our team always aims for stellar service! Thanks for the review.

December 22, 2023

This dealership and Adrianna were fantastic very professional and friendly would highly recommend them to anyone. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Dec 22, 2023 -

Westside Toyota responded

John, we're delighted to know you had a fantastic experience with Adrianna at Westside Toyota. Thanks for recommending us!

December 18, 2023

This dealership, Westside Toyota, is top-notch. No nonsense, they listen to what you want and give you appropriate options. They are ready when you say you are ready with all the necessary paperw More

by bth37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Cummings, Marcus Fortuna, Mike Cuva, Al Phillips
Dec 19, 2023 -

Westside Toyota responded

We're delighted to know that you have had top-notch experiences at Westside Toyota! It's great to see our team was able to provide efficient and personalized service. We appreciate you making the trip to work with us. Thank you for choosing us!

December 14, 2023

Alyssa was a great help when my heat went out on my corolla Wednesday. I called at 7:30 and she had my car in there and got a quote back to me before 11:30. When I picked the car up in the afternoon sh More

by jghunter1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Jones
Dec 14, 2023 -

Westside Toyota responded

We're so glad to know that Alyssa and our team at Westside Toyota were able to assist you promptly with your heating issue. It's great knowing we could provide a quick, efficient service for you! We look forward to assisting with any future car care needs.

December 11, 2023

The dealership was OK. My car came later than expected. What was outstanding was the people that worked there. Kyle and his staff working there are genuine, caring people w More

by Stamatis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 12, 2023 -

Westside Toyota responded

We're glad to know that Kyle and our team at Westside Toyota made your car-buying experience smooth! We appreciate your patience in waiting for your new vehicle to arrive from the manufacturer and are happy you love your new ride. Safe travels!

December 02, 2023

Very friendly and knowledgeable staff. Appreciated their shuttle service. Quick service and great communication with customer. More

by KenKrepop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Dec 04, 2023 -

Westside Toyota responded

Ken, we're glad to know you found our team at Westside Toyota friendly and knowledgeable. We always aim for efficient service with great communication! Thanks for your feedback.

November 29, 2023

Courtney was a pleasure to deal with. Made me feel special each time I was in and answered all of my questions. Very professional but personable. More

by newcar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Blaha, Courtney Rosiu
Nov 29, 2023 -

Westside Toyota responded

We're so glad to know that Courtney made your experience at Westside Toyota a special one! We appreciate the positive feedback and we'll be sure to pass along your kind words. Thanks for choosing us!

November 29, 2023

Excellent customer service - had bad tire and they fixed it immediately while I waited and in less than 30 minutes. Highly recommend More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Nov 29, 2023 -

Westside Toyota responded

Deb, we're glad to know our team at Westside Toyota was able to provide quick and efficient service for your tire issue. Thanks for recommending us!

November 27, 2023

Everyone was professional, courteous and helpful. They were short handed so the wait was longer, but was notified of that upfront. That was helpful. More

by marielazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Nov 27, 2023 -

Westside Toyota responded

Marielazio, we appreciate your understanding about the wait time and are glad to know our team at Westside Toyota was able to keep you informed. Thanks for sharing your experience!

November 15, 2023

I did not even know they were there, and I appreciate your service and attention. More

by Imnyerges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marina Kurilov
Nov 16, 2023 -

Westside Toyota responded

Thanks for stopping by! We hope to serve you for miles to come at Westside Toyota!

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