Westside Toyota

Staff works very hard and are helpful. Service Department seems more short staffed than previous years. Service Department seems more short staffed than previous years. More

They gave me no update on my oil change and tire rotation. Which I dropped off and the had for 8 hours to complete rotation. Which I dropped off and the had for 8 hours to complete More

Brooke made everything easy and straightforward. She kept me looped in for the whole process, quoted wait times and prices, and explained my options. I wasn't sure exactly what was wrong with my car She kept me looped in for the whole process, quoted wait times and prices, and explained my options. I wasn't sure exactly what was wrong with my car, so I appreciated having a friendly, knowledgeable professional helping me through the process. I'll be bringing my Yaris back here for future maintenance. More

The service dept was awesome. Rick Vega kept me informed of what exactly was happening. When he realized it was going to take longer than expected he arranged a car so I could g Rick Vega kept me informed of what exactly was happening. When he realized it was going to take longer than expected he arranged a car so I could go home until my car was done. My experience was exceptional. More

I am over 7 decades old, and this was the finest car purchase that I have ever made. Sarah is the most genuinely sincere sales person that I have ever had the pleasure of dealing with. Her sincerity a purchase that I have ever made. Sarah is the most genuinely sincere sales person that I have ever had the pleasure of dealing with. Her sincerity and kindness emanate through her soft spoken manner. She is very intelligent, as it is reflected in the answers she provides regarding questions of purchase or the operation of various items inside of a Toyota. She was more than patient with me and my husband, she treated us like we were her family. She has a great deal of pride and it is revealed in the fact that she will not allow a Toyota to leave the dealership unless she is absolutely satisfied that everything is in perfect working order, and the customer is well pleased. My husband and I were pleased to have met Charlie Saranita, the General Sales Manager. We were not in the dealership more than 20 minutes, requesting to take a Rav4 for a test drive before ANY sales conversation would take place, when Sarah came walking back with Charlie Saranita. His title indicates how busy of an employee that is, but he sincerely spent a good half an hour with the two of us, listening to our story of the reason we came to West Side Toyota. The pricing of the vehicle was most definitely fair, with no hard pressing salesmanship from either Charlie or Sarah. It was a most memorable time. Our thanks goes out to both Sarah and Charlie. Markus Fortuna handles all of the financial paper work, as well as perfectly explained the additional option warranties that could be purchased. He explained all aspects with a sense of humor, and no high pressure sales tactics. All three of these individuals we can definitely attest to the fact that is was truly a pleasure to meet them. They are all very knowledgeable, and very communicative. More

Your representative was very efficient, and kept me posted on the progression of the repair.. very helpful posted on the progression of the repair.. very helpful More

Very helpful for an out of towner. Repaired my truck quickly .Professional and competent service Repaired my truck quickly .Professional and competent service More

Service Advisor Jenna Graham was wonderful. She put me at ease, kept me informed and even offered a coupon. Her personable, down to earth approach and great sense of humor really made my day. She put me at ease, kept me informed and even offered a coupon. Her personable, down to earth approach and great sense of humor really made my day. More

Great place to to do business service department was spot on the put me in a loaner car and kept me informed on the put me in a loaner car and kept me informed More

My salesman Remon, made the process of purchasing my new 4Runner painless. Everything that needed to be handled was done professionally and timely. 4Runner painless. Everything that needed to be handled was done professionally and timely. More