Westside Toyota

Outstanding and efficient! Professional, timely, courteous and always knowleable. I always appreciate the service staff and how well the manage the entire process. On-line scheduling is easy and e courteous and always knowleable. I always appreciate the service staff and how well the manage the entire process. On-line scheduling is easy and efficient. More

The work was competent, professional, and though. Everyone was polite, but thoughtful. The waiting room was rather full, and the lack of masks by patrons, was troubling. Everyone was polite, but thoughtful. The waiting room was rather full, and the lack of masks by patrons, was troubling. More

Seems to be confusion as to who does what in the service advisor/writer area..1st service writer that greeted me could only do regular maintenance write ups had to get another writer involved for mechanical advisor/writer area..1st service writer that greeted me could only do regular maintenance write ups had to get another writer involved for mechanical work....2nd service writer couldn't do "mechanical work" at the time because he didn't have it scheduled even though when I scheduled the service appointment online I put in the "Notes" area that the trucks brakes pulsed at highway speeds....2nd advisor informed me that brakes were a wear item that probably wouldn't be covered by warranty!?? ON A 6000 MILE TRUCK!!... note...I used #1 & #2 to describe the service writers...neither of them gave me a business card or their names! also a young man pulled into service drive at the same time I did for exactly the same service/maintenance driving identical truck and he was gone 30 mins before my truck was pulled out of service garage, my truck was parked behind building for 15 minutes before I went in and requested my keys (service writer #2 was unable to find my keys) (service writer #1 acted like he had never seen me before) was told I had to wait for truck to be "brought up" to service drive which killed another 10 mins. More

It was a good experience, friendly, easy to make an appointment. What you would expect from a quality service department. Price of service was not outrageous on par with other service centers. appointment. What you would expect from a quality service department. Price of service was not outrageous on par with other service centers. More

The tires were installed but the service rep forgot about the regular maintenance check they were going to do at the same time. Unfortunately I had to return the next day with an issue that should have been the regular maintenance check they were going to do at the same time. Unfortunately I had to return the next day with an issue that should have been noticed during the initial visit. More

People are friendly and knowledgeable. They are always willing to understand our specific problem willing to work with us.. The lounge area is clean and water or coffee is always available. willing to understand our specific problem willing to work with us.. The lounge area is clean and water or coffee is always available. More

This service center is the gold standard when it comes to automobile service. They greet you quickly, get what needs to be done, keep you informed of progress and get out out the door as fast as possible. I' automobile service. They greet you quickly, get what needs to be done, keep you informed of progress and get out out the door as fast as possible. I've been taking my Toyotas there for over 22 years and thier service department is one reason why I keep buying Toyota. More

The service was timely and I was kept informed as to the condition of my vehicle and a need of which I was not aware. Thanks Sunnyside service team. condition of my vehicle and a need of which I was not aware. Thanks Sunnyside service team. More

The service appeared thorough, timely, and the staff professional. I don't think twenty five more words will help me add to this. Please accept. professional. I don't think twenty five more words will help me add to this. Please accept. More

Great customer service. They were all quick to respond to emailed questions and concerns. They seemed to very fair with this trade-in offer. Overall, a good experience. to emailed questions and concerns. They seemed to very fair with this trade-in offer. Overall, a good experience. More