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Westside Toyota

North Olmsted, OH

4.6
3,431 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,431 reviews

March 18, 2010

My first purchase was a 2001 Avalon which I just now (March 2010) traded in for a 2010 Avalon after 179,000 miles. The 2001 was serviced at this dealer almost exclusively. Everyone in the service depa More

by RalphS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wagner
Mar 18, 2010 -

Westside Toyota responded

Thank you for rating your sales experience with us. At Sunnyside, we know that buying a new car is not an easy task. People are often intimidated by the choices available to them in the market; new models of cars launched every 6 months; knowing all the latest rebates & incentives for the car they want to buy; and if they haven’t purchased a car for more than just a few years, there’s all kinds of new documents to sign thus adding to the confusion. Our job is to make your car-buying experience a rewarding one and we’re happy to hear yours was a success! Thank you again for taking the time to rate us.

March 15, 2010

Very frindly - worked with us -- we recently completed our third and fourth car purchases from sunnyside Toyota in eight years. We talked to Sunnyside three times over four months and the politely followe More

by bhemstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Dominic, Charlie Saranita, Dominic Matteo
Mar 15, 2010 -

Westside Toyota responded

Thank you Brad for rating your two recent sales experiences with us. We hope Karen is enjoying her Camry Hybrid and we’re sure your daughter is excited about the newest addition. Thank you for your loyalty to Sunnyside and congratulations on the excellent investments you’ve made in Toyota! We understand how valuable time is, and we truly appreciate the time you have taken to rate us.

March 11, 2010

We bought a Corolla here last year and decided to upgrade to a Corolla LE--we were treated very well by both salesman, Carlos Pena and credit person, Roger Hagan - last year we didn't feel very good after de More

by Bill Dix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pena.Roger Hagan, Carlos Pina
Mar 11, 2010 -

Westside Toyota responded

Thanks Bill & Nancy for rating your sales experience with us. You can be sure that Sunnyside is committed to providing the best possible service and to making your sales experience a favorable one. We encourage each sales associate to maintain a professional level of performance at all times. Your comments about Carlos & Roger have been shared with dealership management so they may compliment their staff on a job well done. Thanks again for taking the time to rate us.

March 11, 2010

I have been dealing with this dealership since I had bought my first Camry in 1991 and have had tham do all necessary service on my second 2003 Camry. I have nothing but the best to say about them, prof More

by Rasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shick, Kendyl Frye, Kendyl Frye
Mar 11, 2010 -

Westside Toyota responded

Hi Jean, thank you for taking the time to rate your dealership experience and for your kind letter regarding your exceptional treatment by our service & collision repair associates. Your letter has been shared with our dealership associates to compliment them on a job well done. So seldom is it that a customer takes the time to write a letter of appreciation. May you continue to enjoy your Camry and again, on behalf of our entire organization, a heart-felt thank you.

March 09, 2010

Had a great experience leasing my new Rav 4. Attentive service by Carlos who listened and responded to my requests rather than pushing a canned speel or trying to get blood of this turnip. Accounts manage More

by bobrobert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pina, Carlos Pina
Mar 09, 2010 -

Westside Toyota responded

We encourage our guests to contact us if they have comments or concerns about their experience with Sunnyside, and we especially enjoy hearing success stories such as yours. Thank you for rating your sales experience with us. We know how valuable time is, and we truly appreciate the time you have taken to rate us. We will be sure to share your comments about Carlos with him.

December 15, 2009

I have given such high ratings as they are deserved. I have had occasion to have my daughter and ex wifes vehicles as well as my own require collision services in 09. Rotten luck. As you are well aware, a More

by wecesq
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
D Lester. Tracy, Mike M and Ron N
Dec 16, 2009 -

Westside Toyota responded

Thank you Jimmy for your comments about our Collision Repair Center. We always try to make the repair process as simple & painless as possible because we know accidents are a fact of life. No one plans to have an accident. - Let’s see, last year was one vehicle and this year was three. I think we’ll keep our fingers crossed that 2010 will be a better year for both you & your family’s vehicles! Thanks again for taking the time to rate us.

November 17, 2009

I went to Sunnyside to buy the Corolla that i had leased for 3 years. Ryan was polite and patient with me and after test driving several models and explaining the advantages to leasing a 2010, I was given More

by karen vassily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davila
Nov 20, 2009 -

Westside Toyota responded

Thank you for rating your sales experience with us. What a pleasure it was to receive your compliments. We are committed to providing excellent service at our dealership and to making the sales experience a favorable one. Your comments about Ryan have been shared with dealership management so they may compliment their staff on a job well done. We understand how valuable time is, and we truly appreciate the time you have taken to rate us.

March 02, 2009

I have dealt with sunnyside for over 20 years. I have purchased 7 different cars from them and have found them to be helpful in all aspects of a dealership. Sales, service and unfortunatly collision. More

by ieeepvsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Ed Stein, Scott all from service., Scott Straka, Ken Friedel
January 22, 2009

I just got back from this Toyota dealer and it was one of the best shopping experiences I have had. The associates were really helpful and found the perfect car for me. I would recommend going there whethe More

by brownies07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
December 30, 2008

HORRIBLE!!! Worst experience I've ever had at a dealership so far. Salesmen was impolite and unhelpful. I went looking for a Rav4, and came prepared with its invoice price and TMV, which were aro More

by nxo6826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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