![](https://dealerrater.com/ncdn/s/17.20240830.150/Graphics/icons/close-x-orange.png)
Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,422 reviews
Excellent dealership. Very professional and knowledgeable staff! The salesperson Bruce Jackson was vry helpful. He knew all the features of the Prius IV vehicle that we were interested in and he demonstrated staff! The salesperson Bruce Jackson was vry helpful. He knew all the features of the Prius IV vehicle that we were interested in and he demonstrated them with enthusiasm and professionalism. He was not pushy, yet answered all our questions. The dealership was clean and very inviting. They had a lot of vehicles to choose from. We would definately recommend this dealership and salesperson. Once we purchased the finance manager, Ken Proctor was also professional. As the last touch the sales manager, Charlie Saranita introduced himself and congratulated us on our purchase. Nice touch! More
My first purchase was a 2001 Avalon which I just now (March 2010) traded in for a 2010 Avalon after 179,000 miles. The 2001 was serviced at this dealer almost exclusively. Everyone in the service depa (March 2010) traded in for a 2010 Avalon after 179,000 miles. The 2001 was serviced at this dealer almost exclusively. Everyone in the service department is top drawer. The salesman (Drew) was infinitely patient during the sales process which is especially noteworthy as my spouse is the "tire kicker" from xxxx. The process couldn't have been smoother or less stressful. More
Very frindly - worked with us -- we recently completed our third and fourth car purchases from sunnyside Toyota in eight years. We talked to Sunnyside three times over four months and the politely followe our third and fourth car purchases from sunnyside Toyota in eight years. We talked to Sunnyside three times over four months and the politely followed up but never pressured us. Sunnyside offered the car we wanted at a fair price and talked to us like people. We talked to two other dealerships as well. The experience was night and day. The other two dealerships tried to strong-arm us into buying on the spot. One of the other dealerships even "lost" the keys to our trade-in and continued to try to sell us while they looked for them. I won't buy cars anywhere else More
I have been dealing with this dealership since I had bought my first Camry in 1991 and have had tham do all necessary service on my second 2003 Camry. I have nothing but the best to say about them, prof bought my first Camry in 1991 and have had tham do all necessary service on my second 2003 Camry. I have nothing but the best to say about them, professional, helpful, willing to listen and settle any problems I may have with them. Their service is always done timely and they have never pushed any work that was not necessary. I feel the dealership is honest and to me that is an important asset in doing business today. Thanks to all the employees who have handled my car and I am looking forward to purchasing another Camry in the future. I LOVE MY CAMRY. More
We bought a Corolla here last year and decided to upgrade to a Corolla LE--we were treated very well by both salesman, Carlos Pena and credit person, Roger Hagan - last year we didn't feel very good after de to a Corolla LE--we were treated very well by both salesman, Carlos Pena and credit person, Roger Hagan - last year we didn't feel very good after dealing with the female credit person and were actually glad not to have to tangle with her again. Both Carolos and Roger are friendly, but very professional and they know their products well. We are pleased again to have financing through Toyota Financial as we did with our first Toyota bought at same dealership 7 years ago. At that time were went to see about Saturns and the salesman there, Anthony Hitchens, said perhaps we'd be more interested seeing a Toyota since the Saturn didn't suit our needs. He too was a professional and didn't try to talk us into anything we didn't want or need. Being older and retired we appreciate the courtesy shown us and the careful explanation of things. More
Had a great experience leasing my new Rav 4. Attentive service by Carlos who listened and responded to my requests rather than pushing a canned speel or trying to get blood of this turnip. Accounts manage service by Carlos who listened and responded to my requests rather than pushing a canned speel or trying to get blood of this turnip. Accounts manager was forthright and fair. So far so good Sunnyside! More
I have given such high ratings as they are deserved. I have had occasion to have my daughter and ex wifes vehicles as well as my own require collision services in 09. Rotten luck. As you are well aware, a have had occasion to have my daughter and ex wifes vehicles as well as my own require collision services in 09. Rotten luck. As you are well aware, auto accidents and deer strikes are no fun. From the top down, all Sunnyside employees were super. Work was excellant, on time and communication superior. I hope I never have to visit a collision center again, but, if I do, it will be sunnyside Jimmy B More
I went to Sunnyside to buy the Corolla that i had leased for 3 years. Ryan was polite and patient with me and after test driving several models and explaining the advantages to leasing a 2010, I was given for 3 years. Ryan was polite and patient with me and after test driving several models and explaining the advantages to leasing a 2010, I was given an offer I couldn't refuse. I am very happy with my new car. More
I have dealt with sunnyside for over 20 years. I have purchased 7 different cars from them and have found them to be helpful in all aspects of a dealership. Sales, service and unfortunatly collision. purchased 7 different cars from them and have found them to be helpful in all aspects of a dealership. Sales, service and unfortunatly collision. I have dealt with the service department more often and find that they are knowledgeable, efficient and helpful. I might add always cheerful. More
I just got back from this Toyota dealer and it was one of the best shopping experiences I have had. The associates were really helpful and found the perfect car for me. I would recommend going there whethe the best shopping experiences I have had. The associates were really helpful and found the perfect car for me. I would recommend going there whether you already have a car in mind or are just shopping around becuase they will be able to help either way!!! More