
Westside Toyota
North Olmsted, OH
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Mandy followed up from the Auto Show -no pressure. With scheduled appointments I never had to wait. We went thru the car and Mandy pointed out all the available options. I walked out with a detailed quote scheduled appointments I never had to wait. We went thru the car and Mandy pointed out all the available options. I walked out with a detailed quote on paper. Mandy located the model and color I wanted. When I picked it up she went thru the operation and options again. I was also taken thru the service center. Mandy did a follow up about a week later. I found Mandy to be professional, friendly and knowledgeable. I love my Red RAV4! More
I cant say anything bad about my experience. Sales staff was friendly, helpful, knowledgeable, and patient. They even went out of their way to find me a great interest rate, much lower than I had planned f was friendly, helpful, knowledgeable, and patient. They even went out of their way to find me a great interest rate, much lower than I had planned for or found at online loan sites. I was even able to negotiate on a used car purchase. Thanks Sunnyside. And don't fall off your dirt bike Mandy!! More
Mandy Labuda was very helpful in my decision process. She answered all questions to my satisfaction, was patient and very nice to work with. She's a dynamo! I recommend Mandy to anyone who is looking f She answered all questions to my satisfaction, was patient and very nice to work with. She's a dynamo! I recommend Mandy to anyone who is looking for a Toyota product. Her follow up is amazing, and her energy and professionalism is top notch. More
-------------------------------------------------------- ------------------------ Dear Nicole, Kendell Frye, Ed Stein, Lonnie King, Shannon Ballash, Sam Bernard, and Rob Tolley, This is a BIG THANK YO ------------------------ Dear Nicole, Kendell Frye, Ed Stein, Lonnie King, Shannon Ballash, Sam Bernard, and Rob Tolley, This is a BIG THANK YOU to all your wonderful efforts during the last days of January, 2010, in quickly and professionally repairing the dent in my Sienna Minivan! This vandalism was done at 7 Springs Ski Resort in PA, and I was leaving the end of Jan. for two months in The Villages, FL. Another repair facility quoted me over one month wait for repairs, and you all pulled together and worked a miracle in a few days! Not only were the Sunnyside Collision Repair personnel courteous (I was very upset and time challenged) and helpful, but also the Enterprise Rental Staff - conveniently located in your facility - made the entire process seamless and efficient! Today I returned from beautiful Confluence, PA, where the judge recorded that the guilty 19 year old male agreed to make restitution within a three month time frame. Thanks again, one and all, for a job well done, and a harried customer relieved, happy, and so very thankful for a job well done! Sincerely, Marvin Stotz 6657 Bretton Ridge Drive North Olmsted, OH 44070-5078 More
We found working with Aaron Calwell to be a pleasure. Meet with him on three separate occasions before settling on the new vehicle that we wanted. There was no preasure from Aaron to "Buy" during these Meet with him on three separate occasions before settling on the new vehicle that we wanted. There was no preasure from Aaron to "Buy" during these visits, and once we settle on a vehicle, which the Dealership did not have, Aaron performed a multistate search to locate the vehicle we wanted, and arranged to have the accessories we wanted installed on the vehile chosen. Is was a pleasure working with Aaron and Sunnyside Toyota. We would recommend both of them to our friends. More
Remon, our salesman, was very courteous, efficient, & helpful. The deal we received was very fair. The dealership readily disclosed all of the terms of the deal and did not pressure us. We would recommen helpful. The deal we received was very fair. The dealership readily disclosed all of the terms of the deal and did not pressure us. We would recommend the dealership and Remon, in particular, to other prospective customers. More
We previously purchased 4 other new vehicles from Cindy and trust her completely. We were delighted to learn that since Cindy is still in the Sunnyside family, she is still able to sell us the cars that w and trust her completely. We were delighted to learn that since Cindy is still in the Sunnyside family, she is still able to sell us the cars that we want. Cindy did an excellent job, was very knowledgable about the car we purchased and the others that we looked at. The overall purchasing experience at Sunnyside Toyota was excellent. My only criticism is that I would prefer to negotiate face to face with the "decision maker" as opposed to making Cindy run back and forth between us and the "decision maker". Ryan (the credit guy) was also excellent. He provided good information about the warranties and add-on's available. Finally, Tommy assisted Cindy in making our sale and was able to answer the nitty-gritty questions about the car that we purchased. We will definitely come back to Sunnyside Toyota for our next vehicle (hopefully not for a few years though). More
From the first moment we sat down with Carlos he made us feel comfortable and did not pressure us into buying a vehicle. He provided us with all the necessary information and gave us options that fit our feel comfortable and did not pressure us into buying a vehicle. He provided us with all the necessary information and gave us options that fit our budget. We would highly recommend Sunnyside Toyota and Carlos Pina to our friends who are thinking of buying a car. More
This was my first experience with Sunnyside Toyota in North Olmsted. It was also the most pleasant experience I've ever had when purchasing a new car. From the time I walked in the door until when I to North Olmsted. It was also the most pleasant experience I've ever had when purchasing a new car. From the time I walked in the door until when I took ownership of my new RAV 4, I felt great about my choice to go to Sunnyside Toyota. My salesperson, Mike Hurley, was patient (I couldn't decide on what color I wanted), accommodating, respectful and low key. There was absolutely no pressure--which was a new and pleasant experience for me. The General Manager, Charlie Saranita, was also a gem--he worked with Mike and me to help me get the best price and options that I could afford. Another review mentioned that they treat you like family. That is ABSOLUTELY true. I cannot recommend this dealership enough. You will be very happy with choosing Sunnyside Toyota! More
Great experience at Sunnyside more than made up for terrible experience at Toyota place in Cleveland Heights. Polar opposites. Mandy listened to what I was looking for, took me out on a rest drive, ans terrible experience at Toyota place in Cleveland Heights. Polar opposites. Mandy listened to what I was looking for, took me out on a rest drive, answered each and every one of my questions and took her time to make sure I was happy with my purchase. Her follow up is great and she definitely gets it. I highly recommend Sunnyside Toyota in North Olmsted and give Mandy Labuda a double thumbs up. JD More