
Westside Toyota
North Olmsted, OH
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I would recommend Sunnyside Toyota to anyone looking for honesty in their new or used car search. Dominic and Roger provided a high-level of warm, friendly and knowledgeable customer service. On my initia honesty in their new or used car search. Dominic and Roger provided a high-level of warm, friendly and knowledgeable customer service. On my initial visit to the dealership, I was given honest and fair pricing and financing information and knew what I would be paying, to the penny, prior to my departure. Every person that I met and spoke with on the phone at Sunnyside was genuinely kind and helpful. The longevity of the staff at Sunnyside speaks volumes about what a great organization it is - not only for consumers, but for employees as well. I would highly recommend Sunnyside Toyota to my family and friends and anticipate using Sunnyside Toyota for future automobile purchases. More
All I can say about my used car purchase is (bate and switch), I was lied to about the condition of the brake pads, would not even pass PA inspection when I brought the car home!!!!!! I was also lied t switch), I was lied to about the condition of the brake pads, would not even pass PA inspection when I brought the car home!!!!!! I was also lied to about the car being involved in a accident!!!!! I took the car to Bobby Rahal Volvo here in PA to look over the car, They stated that the drivers door was not (hung) properly therfor the door was not closing properly, and it was repainted!!!!! (sounds like a accident to me!!!!) I talk to the my sales man boss to get the money back that I had to pay for the brake pads and the drivers door to be repaired , all he would do is say he was sorry!!!! Sorry does not keep good customers,I will never buy another car from these people again.Most of us teech our children to be up front and honest with others,its a shame that we as adults do not practice what we teech. More
I drove to Sunnyside to get my first oil change this morning and Mr. Jim Hager greeted me as I pulled in and treated me like gold. My service team leader, Scott Straka made more than 100% sure that the morning and Mr. Jim Hager greeted me as I pulled in and treated me like gold. My service team leader, Scott Straka made more than 100% sure that the car's needs were taken care of. The service had a bonus when Mr. Straka informed me that the vehicle had been washed as well. That has never happened to any Ford dealership I used to take my cars to. Afterwards, I called Customer Relations Manager Ms. Kendall Frye to give my compliments. She signed me up for Sunnyside's Reward's Program. To all involved, I am very grateful and look forward to my next service appointment at your dealership. Thank you once again. More
I am very happy and pleased that I bought Toyota Camry, I previously had a Rava 4, which I miss very much. Mandy Labuda in sales is an excellent person,and I am very satisfied and happy to give her my busine previously had a Rava 4, which I miss very much. Mandy Labuda in sales is an excellent person,and I am very satisfied and happy to give her my business. I would recommend to anyone wanting to buy a Toyota to go to Sunnyside Toyota, where they have topnotch customer service. More
This is the second vehicle purchased at Sunnyside. Both times, Ron Swetland was our sales professional. We used the word professional because that is what Ron is, PROFESSIONAL!! The first word that comes times, Ron Swetland was our sales professional. We used the word professional because that is what Ron is, PROFESSIONAL!! The first word that comes to mind when rating our experience at Sunnyside Toyota is WONDERFUL!!! Ron went far beyond what other sales people do. He was patient and willing to help us in any way that he could. Not only did we get a great deal on a used vehicle, but he also helped in getting us the best rate on financing. Sunnyside's finance department was also a GREAT experience. We dealt with Ken Proctor who took the time and explained every step to us. He was a very kind man. We would recommend Sunnyside Toyota to anyone who wants to be treated with dignity, repect and doesn't want to be taken advantage of. Ask for Ron Swetland if you really want to see what a true sales professional is. THANKS SUNNYSIDE FOR A TRULY WONDERFUL EXPERIENCE!!! More
Mandy followed up from the Auto Show -no pressure. With scheduled appointments I never had to wait. We went thru the car and Mandy pointed out all the available options. I walked out with a detailed quote scheduled appointments I never had to wait. We went thru the car and Mandy pointed out all the available options. I walked out with a detailed quote on paper. Mandy located the model and color I wanted. When I picked it up she went thru the operation and options again. I was also taken thru the service center. Mandy did a follow up about a week later. I found Mandy to be professional, friendly and knowledgeable. I love my Red RAV4! More
I cant say anything bad about my experience. Sales staff was friendly, helpful, knowledgeable, and patient. They even went out of their way to find me a great interest rate, much lower than I had planned f was friendly, helpful, knowledgeable, and patient. They even went out of their way to find me a great interest rate, much lower than I had planned for or found at online loan sites. I was even able to negotiate on a used car purchase. Thanks Sunnyside. And don't fall off your dirt bike Mandy!! More
Mandy Labuda was very helpful in my decision process. She answered all questions to my satisfaction, was patient and very nice to work with. She's a dynamo! I recommend Mandy to anyone who is looking f She answered all questions to my satisfaction, was patient and very nice to work with. She's a dynamo! I recommend Mandy to anyone who is looking for a Toyota product. Her follow up is amazing, and her energy and professionalism is top notch. More
-------------------------------------------------------- ------------------------ Dear Nicole, Kendell Frye, Ed Stein, Lonnie King, Shannon Ballash, Sam Bernard, and Rob Tolley, This is a BIG THANK YO ------------------------ Dear Nicole, Kendell Frye, Ed Stein, Lonnie King, Shannon Ballash, Sam Bernard, and Rob Tolley, This is a BIG THANK YOU to all your wonderful efforts during the last days of January, 2010, in quickly and professionally repairing the dent in my Sienna Minivan! This vandalism was done at 7 Springs Ski Resort in PA, and I was leaving the end of Jan. for two months in The Villages, FL. Another repair facility quoted me over one month wait for repairs, and you all pulled together and worked a miracle in a few days! Not only were the Sunnyside Collision Repair personnel courteous (I was very upset and time challenged) and helpful, but also the Enterprise Rental Staff - conveniently located in your facility - made the entire process seamless and efficient! Today I returned from beautiful Confluence, PA, where the judge recorded that the guilty 19 year old male agreed to make restitution within a three month time frame. Thanks again, one and all, for a job well done, and a harried customer relieved, happy, and so very thankful for a job well done! Sincerely, Marvin Stotz 6657 Bretton Ridge Drive North Olmsted, OH 44070-5078 More
We found working with Aaron Calwell to be a pleasure. Meet with him on three separate occasions before settling on the new vehicle that we wanted. There was no preasure from Aaron to "Buy" during these Meet with him on three separate occasions before settling on the new vehicle that we wanted. There was no preasure from Aaron to "Buy" during these visits, and once we settle on a vehicle, which the Dealership did not have, Aaron performed a multistate search to locate the vehicle we wanted, and arranged to have the accessories we wanted installed on the vehile chosen. Is was a pleasure working with Aaron and Sunnyside Toyota. We would recommend both of them to our friends. More