Westside Toyota

Great experience at Sunnyside more than made up for terrible experience at Toyota place in Cleveland Heights. Polar opposites. Mandy listened to what I was looking for, took me out on a rest drive, ans terrible experience at Toyota place in Cleveland Heights. Polar opposites. Mandy listened to what I was looking for, took me out on a rest drive, answered each and every one of my questions and took her time to make sure I was happy with my purchase. Her follow up is great and she definitely gets it. I highly recommend Sunnyside Toyota in North Olmsted and give Mandy Labuda a double thumbs up. JD More

This is the third Camry that I have leased at Sunnyside. The reason that I return to Sunnyside is that I have been treated like a member of the family in each transaction. Joel Arrendondo, an outstanding sa The reason that I return to Sunnyside is that I have been treated like a member of the family in each transaction. Joel Arrendondo, an outstanding sales associate, has meticulous in every stage of the leasing transaction. He has followed up regularly during each lease period for six years to determine how satisfied I have been with each Camry. I have been convinced that Sunnyside provides me with the best deal and value for my dollars. Every member of the Sunnyside staff/family that I have encountered has been friendly, courteous and helpful. In particular, KUDOS to Joel Arredondo, Ryan Davila and Michael Cuva for their superb professionalism! More

I just bought a brand new Yaris. It was the best experience by a car that I have had yet. I have own three previous cars and this is the first time anyone has taken the time to accurately go through experience by a car that I have had yet. I have own three previous cars and this is the first time anyone has taken the time to accurately go through fair pricing and comparisons, shown me every detail of the car, and not waste my time. It was pooring rain and that didn't keep anyone from helping me test drive and see exactly what I wanted. Excellent customer service. More

From past experiences as a woman who buys the family car, I didn't expect this experience to be so good. Bruce is a great salesman: smart, knowledgeable, likeable, patient and most importantly, he responded I didn't expect this experience to be so good. Bruce is a great salesman: smart, knowledgeable, likeable, patient and most importantly, he responded to my questions and concerns immediately with personal responses (email), not computer generated form letters. I got exactly the car I wanted, the way I wanted it to be equipped. I believe it was a fair price. I was not happy with the way we were pressured by the financial employee into an expensive extended warranty (now called "total protection plan") which had to be agreed to right then and there. After researching it online at home I realized what was involved and called the next day to cancel it. I believe that has been accomplished without any problem. Other than that, I think this was the nicest car buying expedition ever, and I'm excited about the Toyota Rav4 that we now own. If I ever buy another Toyota I would definitely contact Bruce Jackson again. More

This was not my first time to Sunnyside in North Olmsted. The dealership and the staff have been excellent to me in the past, and this was yet another great experience. I have helped a couple friends and f The dealership and the staff have been excellent to me in the past, and this was yet another great experience. I have helped a couple friends and family members pick out their cars, and we have always ended up with a Toyota and buying it from Sunnyside. Finally, I had to purchase a new car. This was the third different dealership that I went to in one day. So, I had a very good idea of what I was looking for (buy/lease, used/new) and how much I was willing to spend. The sales representative was extremely friendly and welcoming when he walked up to speak with me. Perhaps the greatest thing about my visit was Bruce's willingness to listen to me and what I was looking for. After listening, he made some suggestions, but ultimately he was respectful of what I wanted and what I could afford. He drew up a comparison sheet with the other cars I had looked at that day along with the prices I had been given. He was straightforward in saying, "If I can get you in this car, and the price you were looking at the others, can we make a deal?" Knowing the reputation of Toyota and having the knowledge of the great experiences of my family members, I was willing to agree to buy a Toyota from this dealership if the price was right. The price came back, and everything went smoothly. Sunnyside typically offers a great maintenance program, which they gave to me with my purchase. My sales rep, Bruce, was extremely friendly and helpful in showing me all the features of the car, ensuring I got the color I wanted, and getting me into the car that day. I highly recommend working with Sunnyside. More

Our first visit was when we were comparing vehicles and dealerships. On our second, two of our daughters brought Corollas(Jan 2010). Our third visit was our turn, bought a Camry(Dec 2010). I do a lot of re dealerships. On our second, two of our daughters brought Corollas(Jan 2010). Our third visit was our turn, bought a Camry(Dec 2010). I do a lot of research. Each time all employees we encountered were friendly and went out of their way to make us comfortable. Besides the great price, the dealership has been good to my daughters during routine service and a recall. For my family this dealer has been exceptional. More

Bruce Jackson was an excellent salesperson. After listening to us and our needs, he presented us with several options - the high-end version of a less expensive auto vs, the standard version of the m listening to us and our needs, he presented us with several options - the high-end version of a less expensive auto vs, the standard version of the more expensive vehicle. We chose the latter. Of course, we would have liked a tad more for our 2002 Avalon trade, but overall we believe that we got a fair deal. We would definitely return for both servicing and any new car we purchase in the future. More

Remon Abusada was wonderful to work with. He was knowledgeable, patient, professional, and very personable. We've purchased a lot of cars in our lifetime but this was the most outstanding experienc knowledgeable, patient, professional, and very personable. We've purchased a lot of cars in our lifetime but this was the most outstanding experience we've had with a saleman and a dealership in general. We will return to Remon for all of our future purchases and will recommend our friends and family deal with him too. More

I researched cars and dealers for three months before choosing Toyota and Sunnyside. This dealership will work with you on-line. They gave me all the information I needed before I got visited them. Ro choosing Toyota and Sunnyside. This dealership will work with you on-line. They gave me all the information I needed before I got visited them. Ron was straight forward with all the information I needed and I did not feel pressured to purchase the car today. Ryan presented the various warranty options in detail but did not pressure me to purchase more then I wanted. I really hate the entire process of purchasing a car but Sunnyside makes it as painless as possible. More

My first contact was with the estimator,Ms Tracy Lehman. She was very friendly and pleasant and prepared the estimate in minutes. She thought that she might be able to have the car in the shop and possibly She was very friendly and pleasant and prepared the estimate in minutes. She thought that she might be able to have the car in the shop and possibly finished by the end of the week. In addition, I was able to rent a car for the week while my car was being repaired.The rental facility is in the same office across from Tracy. Tracy called the adjuster and got approval to repair some items that were discovered and also advised me. Finally, Tracy call me on Friday, September 24 to advise me that the car could be picked up. The repair work was excellent and I want to thank Tracy and all of her associates for their fine work. Leo J. Weithman More