Westside Toyota

The Dynamic Duo Bob and Al I have gotten 3 vehichles from Sunnyside with Bob Murray and Al Phillips. Most recently yesterday. My husband and I were there getting our Camry out I have gotten 3 vehichles from Sunnyside with Bob Murray and Al Phillips. Most recently yesterday. My husband and I were there getting our Camry out of service (a special thanks to Ray Thomas) he was a pleasure to work with. We had contacted Bob several days in advance letting him know we would be looking to get a vehicle for my husband who was in DESPARATE need of something other than what he had! We spoke to him about what type of vehicle we were looking for and within a few hours Bob called me and gave me some information on a vehhicle. We went out yesterday and it got our 2011 Chevy Equinox. Al was there to take us on a test drive he answered all our questions. The whole transaction was so smooth! Bob Murray I have to say has a heart of pure gold, this man has constantly gone above and beyond our our behalf. We appreciate the professionalism and courtesy that Bob and Al gives to us and we are so happy to have found these to gentlemen they are gems. The finance manger Lori Sovey-Strah was so helpful she explained everything and it was no pressure we were very blessed to have worked with these great people yesterday. Bob we love you! William and Robin Lipscomb More

Experience was about what you would expect from a dealership Hate car shopping! Needed a newer van for traveling back and forth to Florida and thought we wanted a Toyota or Honda for safety and overall rating. S Hate car shopping! Needed a newer van for traveling back and forth to Florida and thought we wanted a Toyota or Honda for safety and overall rating. Stopped in at local dealerships to get a "feel" for things. Then decided to cast a larger net and searched the internet for what we felt we wanted. Made a list of possibilities and called Sunnyside, about 45 mins away, to look at a Toyota that met our criteria and seemed competitively priced. We were reluctant as the van had a couple of dings and we didn't have to buy. But they had just gotten in another Sienna in different color priced a bit higher but would make same deal. We liked the car, felt it was a good deal and took it. Josh wasn't pushy and was generous with his time in going over the car with us and again when we went back to pick it up. Yes they tried to add some things but we're 70+ and have no problem saying no. Basically we felt our business was desired but they were not overly pushy in trying to obtain it. Will be interesting if management really does a transmission fluid change for us after agreeing to it as part of the sale but then determined that Toyota doesn't recommend until 100K. Mike said he would still do it at 100K. We'll see. We also didn't get touch-up paint that was part of the deal. More

Ron Swetland is the best! After saying goodbye to our Honda Odyssey that was a part of our family for 13 years, we were grieved to have to start the search for a replacement. After saying goodbye to our Honda Odyssey that was a part of our family for 13 years, we were grieved to have to start the search for a replacement. I'd done a lot of searching on the Internet to find the best deal that best suited our families needs, and through Cars.com, I found what was to be our next family vehicle. Sunnyside was a 2+ hour drive from our home, so communication with this dealership was vital prior to our decision to make the trip. Ron was very professional in his correspondence - and was wonderful in person. He didn't fit the mold of "used car salesman" as often depicted - what a refreshing change! He didn't try to push something on us that he could clearly see was not what we were in the market for, simply to make a sale. We now have a "newer" Odyssey and couldn't be happier! Oh - and the dealership is immaculate - very accommodating... We enjoyed the Keurig flavored coffees and creamers :). And I noticed a nice waiting area with TV, etc., for the service department - and even a separate game room for the kiddos! And the bathrooms were so clean! Great job, Sunnyside! I definitely recommend this dealership and will definitely consider them for our next vehicle purchase. More

In with Old out with the New I needed to replace my car and didn’t have the time, desire or patience to go car shopping. I’d rather have a dental implant than look for a car! Bu I needed to replace my car and didn’t have the time, desire or patience to go car shopping. I’d rather have a dental implant than look for a car! But after 26 years of working with Sunnyside, I knew I would find the right car, at the right price at the right dealership. Al Phillips was very helpful. I drove in intending to test drive cars and instead drove out in a pre-owned Altima. I was delighted. Al even moved all my possessions to the Altima. I was also pleased that Michael Cuva (G.M.) and Lori Sovey-Strah (F.M.) carefully explained the finance options. Purchasing is another aspect of car buying that can be daunting. I walked away relieved and confident that I was buying what I needed. Sunnyside Toyota has taken care of me, my family, our friends and their families for many years. I continue to appreciate their attentive, professional, competent, courteous service and highly recommend the dealership. More

Outstanding experience buying a used car. mikelh@wowway.com Bill Gasper was a pleasure to work with- his character & integrity is A1. Bob Murray allowed me to negotiate a fair price for mikelh@wowway.com Bill Gasper was a pleasure to work with- his character & integrity is A1. Bob Murray allowed me to negotiate a fair price for a super clean used car and is an asset to this dealership. Also character &integrity A1. More

Best Car Buying Experience We Have Ever Had Over the years we have worked with many different dealerships in several different states. We have never had such a great experience. Due to the econo Over the years we have worked with many different dealerships in several different states. We have never had such a great experience. Due to the economy over the past several years our credit has suffered but that did not change the experience we had buying a car at Sunnyside. We were not made to feel less adequate because of our credit, John, Bob and Ken were knowledgeable, helpful, provided great customer service and didnt seem to mind that we kept them there after closing time on a Friday. Typically buying a car is a long drawn out process... We were able to find the car we wanted online and were confident brcause thier webpage does a great job of showing you the vehicles without having to drive around lot after lot. We began with the credit app online and once we came into the dealership we were in and out with our new car in less than 2 1/2 hours. The dealership itself is very comfortable with a kids room (very neatly kept with books, games and videos) that kept our 6 year old content throughout the process (they also have a video game room for the older kids), lots of room to sit or move around with out feeling crowded and all of the staff was pleasant. We will absolutely return to Sunnyside Toyota in a year and a half when our son turns 16. Hope to see John, Bob and Ken there! More

Sunny Saved Us Money! Twice this year we needed to replace our household's vehicles, and twice Sunnyside Toyota stepped up to the plate. 3 months ago we needed a van and w Twice this year we needed to replace our household's vehicles, and twice Sunnyside Toyota stepped up to the plate. 3 months ago we needed a van and we met with Bob Murray the Used Car Manager. They did not have a van that met our budget; however, he called his associate at their Honda store, discussed availablity, and helped us find the right van, at the right price. Last month, we decided to find a more fuel efficient vehicle to replace my SUV since my new job requires 100 miles of driving daily. I called him and he remembered my wife and I. He asked me about my needs and preferences and asked that we give him a few days. 3 days later he called us and advised he found the perfect car for our budget. Normally they were only open until 6 on Fridays, but knowing I was in a jam, Bob stayed late, showed us the car, and signed us up so that I had transportation to get to work Saturday morning. The vehicle was exactly as described, fit our budget, and I didn't need to take any time off from work. We have always purchased our vehicles from private owners, mostly through Craigslist with little success. Our neighbors recommended we contact Bob Murray at Sunnyside Toyota, and he exceeded our expectations. When we need to replace our vehicles down the road, there will be only one option - Bob Murray & Sunnyside Toyota! More

Sunnyside. . . It was worth the wait! Normally I’m a person who will take a lot of time to make up my mind before purchasing a car. I knew what vehicle I wanted and Sunnyside worked w/ me Normally I’m a person who will take a lot of time to make up my mind before purchasing a car. I knew what vehicle I wanted and Sunnyside worked w/ me to find that car. Kendyl Frye was excellent in customer relationship building and openness & honesty. She let me know that to get that car, it would have to be ordered from the factory and I would have to wait. She was great to talk with and went the extra mile to make sure that I had all the information and was kept informed along the way. Brian Slover was extremely helpful, friendly, and professional. He made sure I understood all features of the car I was buying and how they worked. He not only was friendly but made me feel comfortable that he had both mine and the dealerships interest at heart. The paperwork was painless. Ken Proctor was a pleasure to work with. He had all the paperwork ready before I arrived and made the whole stressful event as smooth as possible. I was shown much courtesy by the entire staff during the buying process. I left feeling that I was a friend of the dealership not just another sale for them. Overall it was a great experience and would not hesitate to go back when I get ready to purchase another vehicle. I love the terra cotta interior on my new RAV4. It was worth the wait! More

We drove to Sunnyside over an hour away from where we are to check out a "Certified...Beautiful...Clean..." Sienna Van I saw on their website. It did look beautiful. I called to make sure it was available a to check out a "Certified...Beautiful...Clean..." Sienna Van I saw on their website. It did look beautiful. I called to make sure it was available and decided to make the trip. Right away on arriving, we were really basically rushed in to take a test drive and evaluate our trade in (since they were closing in an hour...) We explained that with little time to make a decision, as we would in any case, I would like to drive the van home so my wife could see it herself. "Take home" test drives have never been an issue with ANY other dealer and to me makes or breaks the deal right up front...I refuse to spend thousands of dollars based on a 5 minute runaround the block. Seriously. So right there..we drove an hour and over 50 miles worth of gas only to be told we were stuck there..per "policy" and cannot drive it home. Upon actually viewing the van, I was amazed!! (..at how DIRTY, dinged and scuffed it was for being a supposedly "Certified" Toyota vehicle.) They should be ashamed of the condition they were selling this van in. When we got back from the test drive, they presented us their 'offer' for the van, a low ball trade, and ridiculous fees and charges they try to add on.."Opt. Gap and Tire Fee.." for an additional $1000!?? Someone else will fall for this place, but Im glad we didn't. There are many other dealers out there. More