
Westside Toyota
North Olmsted, OH
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Tom Orr Can't say enough about Tom and his professionalism. We were exhausted and frustrated after going to dealership after dealership. Sunnyside was our l Can't say enough about Tom and his professionalism. We were exhausted and frustrated after going to dealership after dealership. Sunnyside was our last stop for the evening and honestly we were not sure why we were even stopping at that point. Tom was unlike any other salesman we had spoke with throughout the duration of our search. He went above and beyond to make us comfortable and did not pressure us whatsoever. He got us into a fabulous RAV4. Tom is a true asset to Sunnyside Toyota. More
TOP TOP NOTCH ALL THE WAY ! Best dealership I have ever dealt with hands down ! Family has purchased 6 Toyota's from Sunny Side. Every buying experience went very well. We will Best dealership I have ever dealt with hands down ! Family has purchased 6 Toyota's from Sunny Side. Every buying experience went very well. We will never go anywhere else ! Al Phillips and his Manager Jason Podijil know how to treat customers with respect and turn a car shopping experience into a pleasure. They will go out of their way to make you feel comfortable and get you a fair deal. After the sale they do not forget about you either, if you have service work, etc.. they will also help you make arrangements to do so. Sunny Side Toyota puts the customer first in all aspects, they have brought the car buying experience to a new level of satisfaction ! Thank You Sunny Side Toyota ! More
Toyota Venza My 2001 Audi S8 died in March. I wanted something that had the space I was used to and had previously owned a Toyota. I called the dealership and talk My 2001 Audi S8 died in March. I wanted something that had the space I was used to and had previously owned a Toyota. I called the dealership and talked to Roger Neff. Since I had never heard of the Venza before, He told me to check out a Toyota Venza that Sunnyside had online and see how I would do with something like that. He called me back after I had a chance to look it up and I told him I thought it would work. Since I didn't have a car at the moment, Roger brought the car we were looking at over to MY HOUSE! I have bought a few cars from dealerships in the past and have never had a salesman bring the car to me. I test drove it and bought it the next day. Overall, great customer service from Roger and so far a great car. Would recommend Roger and Sunnyside Toyota to others! More
My First Big Girl Purchase This was my first time buying a car through a dealership the other two cars I had bought on craigslist and were beaters. I originally planned to get a This was my first time buying a car through a dealership the other two cars I had bought on craigslist and were beaters. I originally planned to get a used car to try and save money but I wanted something that would last since I would be paying on it for 5 years. After going to the dealership the salesman Justin was very helpful and gave me great information about both new and used vehicles and worked with me to find a price that I was comfortable with making month to month. I made several visits and I felt awful because the poor guy kept working with me and not once did he seem agitated with me or frustrated. I finally settled on a new 2015 Toyota Corolla and couldn't be happier! I love my new car and Everyone there I worked with, especially Justin, were knowledgeable and polite. They all seemed eager to help me find a car I wanted not just make a sale. I will definitely be going back to sunnyside when its time for my next car! More
OMG. I actually bought a Toyota.. I've been a Ford girl my whole life. Walking into a Toyota dealership was like walking onto enemy lines, at least to me. However, I wanted to explore I've been a Ford girl my whole life. Walking into a Toyota dealership was like walking onto enemy lines, at least to me. However, I wanted to explore other options, needed something with really awesome gas mileage and had my eye on a Prius. My salesman, Patrick Van Deusen was fantastic and very thorough. He answered all my questions and even survived my test drive. When I finally decided that the Prius was the car for me, he took the time to make sure I knew how all the bells and whistles worked, since I'm like the worst person ever to deal with "techie" things, like having my phone sync'd, etc. I really appreciated the amount of customer service I received, everything went so smoothly. Thank you Sunnyside and Patrick! More
Great Customer Service I have used Sunnyside Toyota for service on my Toyota vehicles for the past 10 years and have always been satisfied with the experience. No issues, n I have used Sunnyside Toyota for service on my Toyota vehicles for the past 10 years and have always been satisfied with the experience. No issues, no complaints. For purchases, I have been exclusively using the internet to obtain quotes and generally going with the best up front pricing. This time however, I decided to visit my local Sunnyside Toyota dealer to see what they could do and THEY DELIVERED! I am very satisfied with the service I received from Jason Podojil and Ron Swetland after an initial hiccup with another salesman. I'm having to wait a few weeks for the color/options combination I want but dealing with my local dealership was well worth it. More
Wonderful Great service...stayed after hours to help us out..beautiful car. Honest and friendly. Couldn't say enough about them. Friendly...reasonable...woul Great service...stayed after hours to help us out..beautiful car. Honest and friendly. Couldn't say enough about them. Friendly...reasonable...would deal there again....drove 2 and a half hours to get this car and deal with them!!! More
AMAZING PEOPLE AMAZING SERVICE My wife and I have had some very hard times over the past few years. Recently, we have needed to replace both of our cars, as they were on their last My wife and I have had some very hard times over the past few years. Recently, we have needed to replace both of our cars, as they were on their last legs. Sunnyside Toyota was the ONLY dealership in the area that was willing to work with us. Ron Swetland and Bob Murray worked SO hard help us get financed for our first vehicle. They were patient, and kind, and treated us with so much dignity and respect. As difficult and time consuming as it was to help us with our first car, they were willing to do it AGAIN. I can't imagine that there was much commission it for them given the amount of time they spent on us versus the price of the vehicle. We will NEVER purchase a vehicle from another dealership. They are truly good human beings. More
The Dynamic Duo Bob and Al I have gotten 3 vehichles from Sunnyside with Bob Murray and Al Phillips. Most recently yesterday. My husband and I were there getting our Camry out I have gotten 3 vehichles from Sunnyside with Bob Murray and Al Phillips. Most recently yesterday. My husband and I were there getting our Camry out of service (a special thanks to Ray Thomas) he was a pleasure to work with. We had contacted Bob several days in advance letting him know we would be looking to get a vehicle for my husband who was in DESPARATE need of something other than what he had! We spoke to him about what type of vehicle we were looking for and within a few hours Bob called me and gave me some information on a vehhicle. We went out yesterday and it got our 2011 Chevy Equinox. Al was there to take us on a test drive he answered all our questions. The whole transaction was so smooth! Bob Murray I have to say has a heart of pure gold, this man has constantly gone above and beyond our our behalf. We appreciate the professionalism and courtesy that Bob and Al gives to us and we are so happy to have found these to gentlemen they are gems. The finance manger Lori Sovey-Strah was so helpful she explained everything and it was no pressure we were very blessed to have worked with these great people yesterday. Bob we love you! William and Robin Lipscomb More
Experience was about what you would expect from a dealership Hate car shopping! Needed a newer van for traveling back and forth to Florida and thought we wanted a Toyota or Honda for safety and overall rating. S Hate car shopping! Needed a newer van for traveling back and forth to Florida and thought we wanted a Toyota or Honda for safety and overall rating. Stopped in at local dealerships to get a "feel" for things. Then decided to cast a larger net and searched the internet for what we felt we wanted. Made a list of possibilities and called Sunnyside, about 45 mins away, to look at a Toyota that met our criteria and seemed competitively priced. We were reluctant as the van had a couple of dings and we didn't have to buy. But they had just gotten in another Sienna in different color priced a bit higher but would make same deal. We liked the car, felt it was a good deal and took it. Josh wasn't pushy and was generous with his time in going over the car with us and again when we went back to pick it up. Yes they tried to add some things but we're 70+ and have no problem saying no. Basically we felt our business was desired but they were not overly pushy in trying to obtain it. Will be interesting if management really does a transmission fluid change for us after agreeing to it as part of the sale but then determined that Toyota doesn't recommend until 100K. Mike said he would still do it at 100K. We'll see. We also didn't get touch-up paint that was part of the deal. More