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Westside Toyota

North Olmsted, OH

4.6
3,466 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,466 reviews

February 15, 2016

Excellent Service - stress free - these guys are great Thank you very much Al Phillips and Justin Belden. You have made this buying experience fun and exciting without the crazy stress that most people usu More

by J.William
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Justin Belden
Feb 25, 2016 -

Westside Toyota responded

Hi William, congratulations on your Avalon! We are pleased that you chose Sunnyside as the place to buy your vehicle. It’s always a pleasure to receive such warm compliments. Our job is to make your car-buying experience a rewarding one and we’re happy to hear yours was truly a success! We know how busy your schedule is, and we truly appreciate the time you have taken to rate us. We’ll be sure to share your comments about Al & Justin with them.

February 07, 2016

Great Experiance Traded in my 2013 Corolla, for a new one, worked with Ariel Hendke Sales Associate, she was terrific! She was polite ,professional, and did not try t More

by Newcar1,Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Hendke
Mar 03, 2016 -

Westside Toyota responded

Hi Jeff, Congrats on your new 2016 Corolla! We are pleased that you chose Sunnyside as the place to lease your car. You can be sure that Sunnyside is committed to providing the best possible service and to making the sales experience a favorable one.

January 31, 2016

Replaced a truck that I wanted to keep forever Ariel made it easy for me to find a good fit for my growing family. I'm going to drive this 4Runner until the wheels fall off, unless my newborn son s More

by Tacomaslastforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Sunnyside Toyota, Bob Murray, Ariel Hendke
Feb 01, 2016 -

Westside Toyota responded

Hi Chad, Congratulations on the birth of your son and the purchase of your Certified 4Runner. We can't honestly be sure that it will make to your son's driving lessons but it will be in tight competition with the longevity of your 03 Tacoma PreRunner you traded in. Thank you for taking the time to write a review, we know how hectic baby duties can be :-)

January 29, 2016

Excellent service After 12 years of great reliability and services my 2003 Matrix was beyond repair. This was an unexpected event and expense. Ron Swetland our sales More

by LMNop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland
Jan 29, 2016 -

Westside Toyota responded

Hi Lori, Thank you for rating your sales experience with us. Congrats on your Scion iM and we hope Matthew is enjoying it as well. Don't forget, as a member of our Rewards Program, you can earn bonus points with every customer referral purchase. Thank you again for your wonderful review, and we truly appreciate your loyalty.

January 22, 2016

Excellent Consultative Sales Team I just purchased a Toyota Highlander and was quite pleased with this dealership. Lisa Kenzik and Charlie Saranita in sales and Jordan Baker in finance More

by Happy Highlander Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Charlie Saranita, Lisa Kenzik, Jordan Baker
Jan 25, 2016 -

Westside Toyota responded

Thank you Kristin for rating your sales experience with us. It’s always a pleasure to receive compliments. We encourage each associate to maintain a professional level of performance at all times. Our goal is to provide high-value products & services in an “easy-to-do-business-with” atmosphere. Thanks again for taking the time to rate us and we’ll be sure to share your comments about Lisa, Charlie & Jordan with them.

January 21, 2016

Honest Associates. Great Customer Service. Patrick Van Deusen was organized, knowledgable, and fun to work with--which is hard to find when shopping cars. He knew the product and represented th More

by carguy1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Patrick Van Deusen
Jan 21, 2016 -

Westside Toyota responded

What a pleasure it was to receive your compliments. We believe that your vehicle purchase and ownership experience should be both enjoyable and satisfying. As a customer of Sunnyside, we are genuinely concerned with you overall satisfaction, not just with the product but with the service we provide. We understand how valuable time is, and we truly appreciate the time you have taken to rate us.

January 19, 2016

Great Salesperson! Lisa Kenzik was the most wonderful, patient, and attentive sales representative I have had the pleasure of working with in a long time! I had a "speci More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori (finance), Lisa Kenzik, Lori Sovey-Strah
Jan 19, 2016 -

Westside Toyota responded

Hi Lorrie, Thank you for rating your sales experience with us. Congrats on your Ford Edge and we hope Mom is doing okay. What a pleasure it was to receive your compliments. We are committed to providing excellent service at our dealership and to making the sales experience a favorable one. Your comments about Lisa have been shared with all of the dealership associates. We understand how valuable time is, and we truly appreciate the time you have taken to rate us.

January 19, 2016

Fast, Simple, Honest Joel at Sunnyside was very honest, helpful and efficient. The car was in great shape and the price was fair. Would recommend Joel to anyone! More

by ringo2aea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arredondo
Jan 19, 2016 -

Westside Toyota responded

Thank you for choosing Sunnyside Toyota to purchase your vehicle. We truly appreciate your business and the time you took to rate your sales experience.

January 15, 2016

Great experience! From start to finish this is the best car buying experience I've had. The salesman , the manager and the finance man were all great. The process was e More

by larrymaxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Matteo, Bob Murray
Jan 15, 2016 -

Westside Toyota responded

Larry, Thanks so much for the kind words. We strive to make the car buying experience a great one. As you noted the whole team here is committed to our clients satisfaction. We appreciate you taking the time to rate us and we hope you enjoy your Nissan Maxima for many years to come!

January 12, 2016

Excellent and dedicated attention to our needs We have been going to Sunnyside Toyota (or Honda too!) for a long time. Through the years, we have purchased several vehicles from the Sunnyside Auto More

by mslocc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Van Deusen, Lisa Kenzik
Jan 12, 2016 -

Westside Toyota responded

Happy New Year and Congratulations on your new Prius! Thank you for your loyalty to both our dealerships. We appreciate your business and want to thank you or your review. We will be sure to share your kind remarks with our staff.

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