Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,441 reviews
New Car My husband and I worked with Patrick Van Deusen. He was so Professional and helped answer all of our questions. He went through everything in detail My husband and I worked with Patrick Van Deusen. He was so Professional and helped answer all of our questions. He went through everything in detail with us. We absolutely loved working with him. I would recommend Patrick to everyone. Thanks for making this experience so great! The Mullaney's More
Al Phillips is an OK guy! Bought our second new car from Al. He is not a high preasure kind of salesman. I knew what I wanted and Al found it for me. I look forward to driv Bought our second new car from Al. He is not a high preasure kind of salesman. I knew what I wanted and Al found it for me. I look forward to driving my new red Rav4! More
Great company to work with Seconds after pulling into the dealership on a very chilly morning we were met by Roger Neff. He was very professional and friendly. We told him basic Seconds after pulling into the dealership on a very chilly morning we were met by Roger Neff. He was very professional and friendly. We told him basics we were interested in and he led us immediately to the cars on the lot that he felt would be of interest . We were impressed with his knowledge of the cars in question and his willingness to open cars and let us explore the interiors of the cars, check trunk sizes, etc., as we looked for something that would meet our needs. We test drove two vehicles and knew that the second one was for us. Inside the dealership we were treated to coffee and hot chocolate, and greeted with friendliness by the other employees. The sales process was smooth as Roger worked with us, explaining warranties, etc., and then he introduced us to Brian Harris, Finance Manager. Brian was excellent as he talked to us about extended warranties and payment methods. I would certainly recommend Sunnyside to anyone looking for a new or used car. In my opinion, some other car dealerships should take lessons from Sunnyside in friendliness and customer service. More
My personal Toyota team...Bob, Tom, & Lori My boyfriend and I have both purchased used cars from Tom and Bob and I recently leased a brand new Rav-4. Bob (Manager-used cars), Tom (Scion ambassa My boyfriend and I have both purchased used cars from Tom and Bob and I recently leased a brand new Rav-4. Bob (Manager-used cars), Tom (Scion ambassador) and Lori (finance) went above & beyond this time around! They worked so hard to find me a car that I felt most comfortable and safe in while driving. They are all friendly, professional and knowledgeable and did a wonderful job explaining the leasing program and all the options I had available to me. I would highly recommend stopping in and talking with Bob or Tom if you're looking to purchase a used car or lease/buy a new one. I truly can't say enough about how wonderful my "Toyota Team" is! More
Leasing my first car after graduating college 2016 Carolla! Everyone was super helpful and friendly especially Amanda Snow in reception. I worked with Ron Swetland who was awesome, extremely charismatic and ver Everyone was super helpful and friendly especially Amanda Snow in reception. I worked with Ron Swetland who was awesome, extremely charismatic and very helpful. I love my new car and they made it very easy by ordering my plates and setting up a great plan for me. Thanks again team, I am enjoying my new ride! More
Great products, great people My wife and I have purchased Toyotas at Sunnyside for over 15 years and our recent purchase was as great as expected. We had expert sales advice from My wife and I have purchased Toyotas at Sunnyside for over 15 years and our recent purchase was as great as expected. We had expert sales advice from Joel Arrendondo and the actual sales transaction was efficient and flawless. We'll be back. More
Great people and great service! We just leased our third vehicle from Sunnyside. Their sales staff always give us the info we need to make a wise decision, but without all the pressu We just leased our third vehicle from Sunnyside. Their sales staff always give us the info we need to make a wise decision, but without all the pressure. Our salesperson, Patrick, listened attentively and gave us just what we were looking for. Jordan the finance guy explained the paperwork every step of the way. We couldn't be happier with our purchase! Without a doubt we would recommend Sunnyside Toyota to anyone looking for their next vehicle! More
Welcomed Great service, I didn't feel pressured at all in getting anything I didn't want. I felt so comfortable with making my choice in a car and I was very n Great service, I didn't feel pressured at all in getting anything I didn't want. I felt so comfortable with making my choice in a car and I was very nervous for my first car to finance. Bill made me feel as if it was a friend rather than a salesman. He made me feel like it was my choice. He was so friendly and made my experience less stressful than I ever thought it could be. He showed me every button I had questions on and made sure I knew what I got. What made me feel the best was he waited til I pulled out of the parking lot with my new car to go back inside and waving at the door. I already recommended him to two people and I had purchased my at two days ago. Bill was so pleasant and that's exactly what a salesman needs to be! Very impressed and was thankful that bill spotted us from the lot the first day! Thanks bill for being wonderful I really appreciated it! More
Great experience! Buying a new car is not usually an enjoyable experience, in my experience. Add the fact that it was unplanned, after a car accident and we were leavin Buying a new car is not usually an enjoyable experience, in my experience. Add the fact that it was unplanned, after a car accident and we were leaving on vacation in one week, I was really not looking forward to the whole thing! The dealership and our sales rep, Darryl Harris, made it low pressure and high service. When someone else came in looking at the floor model that we were still deciding on, he called us to let us know, so we didn't lose it. He entertained our son while we looked over paperwork and he looks for Darryl any time we stop in for an oil change or car wash! The follow up and service continues after the purchase! More
Pleasant. Dealership is really clean. The sales people are polite and courteous. My wife and I were waiting for the finance people when we realized that our two Dealership is really clean. The sales people are polite and courteous. My wife and I were waiting for the finance people when we realized that our two dogs (one a 3 month old puppy) had been alone at home for longer than we felt comfortable with. Mike Cuva, the service manager provide a vehicle to my wife so she could drive to our home and let our dogs out. This is a indication that this dealership is willing to go the extra mile to please their customers. Jeff Nowak, the salesman I dealt with while I was in the show room could not of been more professional. At no time during my visit did I feel pressured. I purchased the truck I wanted at a good price. Good shopping experience. I will come back. Great coffee. More