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Westside Toyota

North Olmsted, OH

4.6
3,432 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,432 reviews

March 19, 2016

Great experience at Sunnyside Our car buying experience was the best it could be. Excellent customer service! We enjoyed the relaxed atmosphere and the found the people to be extr More

by AnneW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kenzik
Mar 23, 2016 -

Westside Toyota responded

Hi Anne, Congratulations on your Toyota Camry! Thank you for rating your sales experience with us. It’s always a pleasure to receive such warm compliments. Our goal is to provide high-value products & services in an “easy-to-do-business-with” atmosphere.

March 15, 2016

Best place to buy a car This was my second time buying from there. I don't think I'd ever go any place else. my sales rep got me the best deal and exactly the truck I wanted More

by sheaston74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada
Mar 23, 2016 -

Westside Toyota responded

Scott, Thank you for you loyalty to Sunnyside and congratulations on your new Tundra! We are committed to providing excellent service at our dealership & to making the sales experience a favorable one is important. Thank you for taking the time to rate us.

March 09, 2016

Worst experience trying to buy a car for my son I tried to buy a 2013 Toyota Camry SE for my son sunnyside toyota north olmsted , but I got the worst experience from the worst sales person at Sunny More

by Ricky1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunnyside Toyota, Lisa Kenzik
Mar 23, 2016 -

Westside Toyota responded

Dear Ricky, Thank you for contacting us regarding your sales experience at Sunnyside Toyota. You can be sure that Sunnyside is committed to providing the best possible service and to making the sales experience a favorable one. We encourage each sales consultant to maintain a professional level of performance at all times, and we were sorry to learn that you felt the service you received was less than satisfactory. Thank you for bringing this matter to our attention. Please accept our apologies for any inconvenience you may have been caused. I am available from 9 am to 6 pm Monday through Friday. Please contact me directly at (440) 686-1381 at your earliest convenience so we may discuss this situation further. Sincerely, Kendyl P Frye Customer Relations Manager

March 01, 2016

Great service it was a pleasure to do business with JefferyNowak-he was very thorough,worked with us to stay within our budget.,no stress!! thank you More

by louie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowak
Mar 03, 2016 -

Westside Toyota responded

Hi R & M, we are committed to providing excellent service at our dealership and to making the sales experience a favorable one. Congrats on your Corolla and thanks for the review!

February 29, 2016

Got the job done Patrick was upfront, knowledgable and well organized. It wasn't a usual 3 hour experience with pushy people. He was able to make a deal based upon my More

by Carrie6784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Van Deusen
Feb 29, 2016 -

Westside Toyota responded

Hi Carrie, congratulations on your Ford Edge. We're happy to hear that both you and your son are enjoying your new purchase. Our jingle does seems to be very popular with the young ones. Thank you for choosing Sunnyside and driving the distance to purchase your vehicle.

February 21, 2016

Easy Experience We became first time Toyota owners last summer and came back to buy a certified used Camry, both with Bill Gasper. Toyota delivered on the vehicles a More

by EricS
Recommend Dealer
Yes
Employees Worked With
Bill Gasper
Feb 25, 2016 -

Westside Toyota responded

Hi Eric, we want to thank you and Jennifer for your loyalty to both Toyota and to Sunnyside. Congratulations on your Camry and we hope you are enjoying your RAV4 as well. We value you as a customer and sincerely appreciate the time you have taken to write.

February 15, 2016

Excellent Service - stress free - these guys are great Thank you very much Al Phillips and Justin Belden. You have made this buying experience fun and exciting without the crazy stress that most people usu More

by J.William
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Justin Belden
Feb 25, 2016 -

Westside Toyota responded

Hi William, congratulations on your Avalon! We are pleased that you chose Sunnyside as the place to buy your vehicle. It’s always a pleasure to receive such warm compliments. Our job is to make your car-buying experience a rewarding one and we’re happy to hear yours was truly a success! We know how busy your schedule is, and we truly appreciate the time you have taken to rate us. We’ll be sure to share your comments about Al & Justin with them.

February 07, 2016

Great Experiance Traded in my 2013 Corolla, for a new one, worked with Ariel Hendke Sales Associate, she was terrific! She was polite ,professional, and did not try t More

by Newcar1,Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Hendke
Mar 03, 2016 -

Westside Toyota responded

Hi Jeff, Congrats on your new 2016 Corolla! We are pleased that you chose Sunnyside as the place to lease your car. You can be sure that Sunnyside is committed to providing the best possible service and to making the sales experience a favorable one.

January 31, 2016

Replaced a truck that I wanted to keep forever Ariel made it easy for me to find a good fit for my growing family. I'm going to drive this 4Runner until the wheels fall off, unless my newborn son s More

by Tacomaslastforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Sunnyside Toyota, Bob Murray, Ariel Hendke
Feb 01, 2016 -

Westside Toyota responded

Hi Chad, Congratulations on the birth of your son and the purchase of your Certified 4Runner. We can't honestly be sure that it will make to your son's driving lessons but it will be in tight competition with the longevity of your 03 Tacoma PreRunner you traded in. Thank you for taking the time to write a review, we know how hectic baby duties can be :-)

January 29, 2016

Excellent service After 12 years of great reliability and services my 2003 Matrix was beyond repair. This was an unexpected event and expense. Ron Swetland our sales More

by LMNop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland
Jan 29, 2016 -

Westside Toyota responded

Hi Lori, Thank you for rating your sales experience with us. Congrats on your Scion iM and we hope Matthew is enjoying it as well. Don't forget, as a member of our Rewards Program, you can earn bonus points with every customer referral purchase. Thank you again for your wonderful review, and we truly appreciate your loyalty.

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