Westside Toyota
North Olmsted, OH
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A Wonderful Experience I came into Sunnyside Toyota with much appreciation, most of my dealings in the past with dealers have not been positive experiences. I must say I was I came into Sunnyside Toyota with much appreciation, most of my dealings in the past with dealers have not been positive experiences. I must say I was most pleasantly surprised by the outstanding customer service I received. From the time we walked in the door I could tell the difference. Patrick met us at the door and was attentive and courteous the entire time we were there. He took his time to listen to what we were looking for and to explain every step. He matched us with the perfect Rav4. We met with Jordan in the finance department to sign our paperwork and he explained everything clearly to us and answered every question we had. I would not hesitate to purchase another vehicle from Sunnyside Toyota and will recommend them to anyone I know who is looking for a new vehicle. More
Brand New Ride! Just recently got into my new 2018 Toyota Rav4. Sunny Side Toyota of North Olmsted made this a fast and easy experience. This is also my second purcha Just recently got into my new 2018 Toyota Rav4. Sunny Side Toyota of North Olmsted made this a fast and easy experience. This is also my second purchase from Sunnyside and would also recommend this dealership to my friends & family. They're a nice group of individuals that want to make your car buying experience as simple as possible. Also my second time working with Al Phillips, wouldn't want to do business with any other car dealer. More
Fantastic customer service In the past we had not had very positive experiences with looking for a new car at other dealerships and our expectations were not very high going in. In the past we had not had very positive experiences with looking for a new car at other dealerships and our expectations were not very high going in. However, from the time we got there until the time we left with our new Toyota Rav4 we are happy to say that Sunnyside Toyota our experience here was very different. We were met at the door by Patrick Van Deusen who was our sales rep. He was very nice and took the time to really listen to what we were looking for and after we took our test drive he let us know every step of the way what he was doing and what was coming up next. After all the paperwork was done we went back to financing and spoke with Jordan Baker and signed all our contracts and agreements. He explained each paper in detail so we knew exactly what we were signing. I will definitely recommend this dealership to others and when the time comes to purchase another car will go back here. More
First time Toyota owner This dealership was amazing! We have never bought a Toyota before. We were so impressed with the Sales Manager Charlie and the salesperson, Patrick. T This dealership was amazing! We have never bought a Toyota before. We were so impressed with the Sales Manager Charlie and the salesperson, Patrick. They were so helpful and informative and great to deal with. The atmosphere was very welcoming and friendly! More
Great customer service Excellent customer service, Ron was friendly and helpful from the moment we walked in. Was not pressuring us to make a decision, and even told us that Excellent customer service, Ron was friendly and helpful from the moment we walked in. Was not pressuring us to make a decision, and even told us that the other car we were interested in at another dealership was a great car and that we couldn’t go wrong with either choice. Ron followed up by email, and was very responsive with any questions I had. He even made me a personalized video showing me the car again and letting us know that he really wanted our business. We were so impressed with his customer service that we ended up picking the Corolla even though another place had a cheaper deal, but had very poor customer service there. We know if we ever have any issues, Ron will do everything to help us out! More
Thank you do much! It was a very pleasant experience. Great experience! Alex and Jordan manifested a lot of patience which I deeply appreciated. Everything was explained in detail and it was a truly posit Great experience! Alex and Jordan manifested a lot of patience which I deeply appreciated. Everything was explained in detail and it was a truly positive experience. Thank you More
Quick, Fridndly and Responsize The sales staff at Sunnyside was very helpful. They listened to what I was looking for, we’re professional, and helped me find and lease the car I wa The sales staff at Sunnyside was very helpful. They listened to what I was looking for, we’re professional, and helped me find and lease the car I wanted quickly. More
Absolutely incredible! I will only get my vehicles from Sunnyside Toyota for two reasons. Bill Gasper and Justin Belden. Best experience I could have asked for! They were bo I will only get my vehicles from Sunnyside Toyota for two reasons. Bill Gasper and Justin Belden. Best experience I could have asked for! They were both professional and kept the experience enjoyable. More
Five Stars for Sunnyside Over all it was a comfortable and pleasurable experience. All 3 of the staff members that I worked with, Bob Murray, Ron Swetland, and Brian Harris w Over all it was a comfortable and pleasurable experience. All 3 of the staff members that I worked with, Bob Murray, Ron Swetland, and Brian Harris were thoughtful, knowledgeable, courteous, and kind. I felt they were honest and was satisfied with the price. I will recommend Sunnyside Toyota in North Olmsted to my friends and family. More
New Subarua We need a newer vehicle, and after researching found a Subaru online at Sunnyside that fit our criteria. I called and Patrick Van Deusen was our conta We need a newer vehicle, and after researching found a Subaru online at Sunnyside that fit our criteria. I called and Patrick Van Deusen was our contact. He let us know there was great interest, and in the short amount of time was willing to have us come in and see him. It was a very great experience. Patrick was very patient with us having our 1 yr. old with us, and it we needed to take a break for a moment. It was very pleasant and easygoing since we knew what we wanted, and Patrick helped ease us through the process. I applaud his professionalism, and empathy for a new family, in helping decided on our newer vehicle. Brian in finance was also very pleasant and helpful. Sunnyside having a play area for kids, and available beverages were also of great appeal. Overall, very good experience, and I highly recommend. As an aside, the fundraiser was a very nice opportunity to give back to the community, and our daughters first picture with Santa was also very nice. Thanks Patrick, and everyone else at Sunnyside. More