Westside Toyota
North Olmsted, OH
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everyone is easy to work with and helpful Patrick Van Deusen goes above and beyond for the customer. Patrick must of answered 50 or more text messages thought the process of ordering and buyin Patrick Van Deusen goes above and beyond for the customer. Patrick must of answered 50 or more text messages thought the process of ordering and buying my new truck. he would ever respond on days he was not working giving me updates though the build and shipping process. this is the second vehicle i have bought with him and plan on the next one too. Jordan was fast and efficient throughout the process. honest and knowledgeable too Truck was given to me in exceptional condition. i have bought other cars that come with scratches from the first detail. Sunnyside detail is the best! More
Came here for my first car I ever got financed I was looking for a car after my very first vehicle finally died, and was referred to this dealership by a family member. The staff at Sunnyside Toyot I was looking for a car after my very first vehicle finally died, and was referred to this dealership by a family member. The staff at Sunnyside Toyota of North Olmsted were all very nice and through when it came to everything about the car, and all the electronic features it was equipped with. I want to express my thanks to all that helped me along the way, and would recommend this dealership to anyone looking for a car new or used! More
Amazing I am so happy I'm so happy I got a new car, thanks to Bill he made everything happen so smoothly and quickly! I can't wait to drive this car everywhere. I'm so happy I got a new car, thanks to Bill he made everything happen so smoothly and quickly! I can't wait to drive this car everywhere. More
Third Toyota purchase On Black Friday we stopped in to look over what Sunnyside had to offer. Right away we met Joel Arredondo who we had purchased my wife's Rav4 a few ye On Black Friday we stopped in to look over what Sunnyside had to offer. Right away we met Joel Arredondo who we had purchased my wife's Rav4 a few years ago. Joel remembered us and we sat down with him and we agreed to trade in my Toyota Sienna for a new Rav 4. The purchase was quick and painless. Joel did a fine job of getting us what we were looking for. More
Appreciate the service We were referred to Delance and were very pleased by our whole experience at sunnyside. He was low pressure and helped us figure out the car that best We were referred to Delance and were very pleased by our whole experience at sunnyside. He was low pressure and helped us figure out the car that best meets our needs. He is very thourough and his follow up is much appreciated. He continues to offer assistance and customer service after the sale was complete. Our whole experience was enjoyable, definitely recommend sunnyside and Delance! Thank you Delance for your follow up and help! More
Awesome service! Very good customer service! Carlos was awesome and very helpful in leasing my first car! I would recommend this dealership to anymore looking to buy o Very good customer service! Carlos was awesome and very helpful in leasing my first car! I would recommend this dealership to anymore looking to buy or lease! More
Good sales experience My salesperson, Al, provided excellent sales service. I didn't feel I was being pressured while I was making my decision. The dealership responded wel My salesperson, Al, provided excellent sales service. I didn't feel I was being pressured while I was making my decision. The dealership responded well to a follow-up call when I had a concern after the sale. More
Easy experience Came in with little time and was able to work quickly and fairly to get deal done. Both Alex and Justin respected our time and were very knowledgeable Came in with little time and was able to work quickly and fairly to get deal done. Both Alex and Justin respected our time and were very knowledgeable. More
Honest, Painless, Great Deals, and Then Some First off, every person who I dealt with at Sunnyside was extremely welcoming; not in the business sense, but more so the family sense. That's how the First off, every person who I dealt with at Sunnyside was extremely welcoming; not in the business sense, but more so the family sense. That's how they treat you at Sunnyside Toyota. Recently my car managed to catch on fire due to an unknown occurrence. On top of this, I had paid in full for that vehicle, and it only had 92K on it. As someone currently studying in college, you can imagine how this put me in a very tight spot, so I really had to do my homework to find a reliable car. After several nights of tireless searching of every car in my price range on Facebook, Cars.com, and Autotrader, Sunnyside Toyota stood out due to overwhelming positive responses. When I searched their inventory online, the prices were right compared to other dealerships. Getting any questions answered was simple through an easy to find, yet not obtrusive chat line. Fortunately, there was enough information about each vehicle that I did not have to waste time with that. When I first arrived at the dealership, I was able to browse many of the cars without getting aggressively haggled like I have at other car dealerships. Patrick Van Deusen was my salesman, and within minutes we had identified several options that fit my needs and budget. Here, at Sunnyside, you do not have to worry about getting stuck with a looks good, but breaks down car. Patrick did his homework on each car I was interested in, and managed to find that the Sonata I originally was interested in would likely need a new engine eventually. Additionally, there was an Impreza failed safety inspection upon a further search, and they are not selling the car now. That's something I can respect. Patrick Van Deusen was friendly throughout, and we had some great conversations, even beyond cars. Patrick allowed me to see a Hyundai Elantra I was interested in which was almost finished being detailed. This car is a 2010 with around 85K on it, and there was no rust whatsoever under the hood, or under the car. The thing ran like a champ, and I knew that I would be hard pressed to find a better deal, as it was listed around 6,900 which was right with the Kelley Blue Book fair purchase price. After being used to dealerships pricing high and leaving you to negotiate, this was a relief for me. Even one of the shop workers, Marcus, engaged me in an uplifting conversation while I was waiting for Patrick to get the keys for a test drive. After taxes, and adding in a theft protection warranty, the total came to just over $7,800 with monthly payments of around $130 a month after money down! This car had no accidents, no recalls, and the Carfax was made readily available to me. I never had any issues during the whole process, and Patrick told me lots of valuable information about all the cars I looked at, and made sure I got the right one. I have already referred this dealership to others, and will continue to do so. If you are considering visiting Sunnyside, do so. You can expect honest business that is not pushy. Places like these are hard to find. More
Excellent dealership Carlos Pina and Jason Podojil have always been very helpful as well as very professional. I never feel pressured and they always make sure I am happy Carlos Pina and Jason Podojil have always been very helpful as well as very professional. I never feel pressured and they always make sure I am happy with my choice. Carlos always explains all of the new features of my car as well as setting up my favorite radio stations and my blue tooth phone connections. They both bend over backwards to make sure I feel welcome whenever I am at Sunnyside Toyota. More