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Westside Toyota

North Olmsted, OH

4.6
3,454 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,454 reviews

August 02, 2018

Quick and complete .Very nice waiting area with coffee and water plus television.Washed my vehicle but would have liked the option of vacuuming my car myself but they sa More

by john_burson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland
August 02, 2018

Great Service A loyal customer for over 25 years. I just had a great service experience at Sunnyside with my Sequoia, now at 140K mileage. First brake job, new tire More

by JIM&FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Scott Straka, Lisa Kenzik
August 02, 2018

excellant service and always a great attitude This is my first new car in many years, I chose leasing and have been very happy with the service and the dealership. I will consider this dealership More

by GRAMANML07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the employees that I interacted with., Ray Thomas
August 01, 2018

Great. Repairs done correctly and timely. Repairs done correctly and timely. Also the multi point inspections keep me on top of possible repairs so I don't breakdown on the road. I had a Hon More

by hkood67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll
August 01, 2018

Oil change I really appreciate it when the time estimate for my service is actually how long it takes. I don't feel trapped in the waiting room wondering how lon More

by JIMANDTRACY10392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kenzik
August 01, 2018

One year 10,000 mile service/ replace surface science bumper Service completed in a timely manner. Given a time estimate which was accurate. All work performed was explained. I used their shuttle service which More

by TBLACK2951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota
July 31, 2018

Miss and a nice recovery. Followed advisor’s recommendation to get a new set of tires. When I picked up my 4Runner TRD Pro, it had a nice set of city-driving tires on it. I exp More

by nstallard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thomas, Christine DeBow, Lisa Kenzik
July 31, 2018

They charge $30 just for a 5 minute road test. We heard a noise in the wheels which we suspected was a wheel bearing problem. We made an appointment and drove 35 minutes to the dealer and were told More

by JIMANDMARGO93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Stoll
July 31, 2018

Boring because everything went so well! My title says it all. This was a ninety thousand mile check. Service was prompt, all items on the checklist were covered, and work was completed a li More

by joereardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll, Scott Straka
July 31, 2018

Over all experience John Hall was awesome! He helped us and answered all our questions. I would recommend him to everyone. Charley’s was very helpful when John was out More

by lnarowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Sunnyside Toyota, John Hall
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