
Westside Toyota
North Olmsted, OH
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Always receive friendly, top notch service from everyone Service reps are friendly, knowledgeable . Service Techs willing to help solve any problems. That's why we keep coming back to Toyota. Outstanding, Service reps are friendly, knowledgeable . Service Techs willing to help solve any problems. That's why we keep coming back to Toyota. Outstanding, Friendly, Customer Service ! More
Sales, used car Came in to look at a vehicle that I saw online and was interested in. Drove it, liked it. I was ready to make a deal but I was told there no margin in Came in to look at a vehicle that I saw online and was interested in. Drove it, liked it. I was ready to make a deal but I was told there no margin in used cars. I was offered $200 for my trade in and there was no negotiation on the asking price. I wanted to know the finance interest rate and was told we can't give that to you until we write a deal. Why would I write a deal without full information and no negotiation? I was told that I should look at a different vehicle in a lower price range. I went to Metro Toyota, found the same vehicle with more options for $3000.00 less, got $800 for my trade in and they did work with me. Sorry to say that after several year with Sunnyside, I'm switching my business to Metro Toyota. More
Very friendly, efficient and honest. Brought the car in at 9:30 AM, it was done at 1:30 PM. Worried about battery cable being corroded, car 6 years old asked for the battery to be replace Brought the car in at 9:30 AM, it was done at 1:30 PM. Worried about battery cable being corroded, car 6 years old asked for the battery to be replaced, it was tested and didn't need to be replaced. Purchased 4 new tires and asked about an alignment to be done. they checked and it didn't need one. Lisa was busy with other customers so Scott got us checked out. More

LOVE My RAV4!! Thank you Al for getting me set up with another great vehicle! My last 2 vehicles were minivans and though I loved them, I wanted a change. The RAV4 i Thank you Al for getting me set up with another great vehicle! My last 2 vehicles were minivans and though I loved them, I wanted a change. The RAV4 is a great option for me and my family! More

New Highlander I have been a loyal Toyota customer for many years. I have leased two Siennas, a RAV 4 and am on my 3rd Highlander. My husband drives a Camry and we p I have been a loyal Toyota customer for many years. I have leased two Siennas, a RAV 4 and am on my 3rd Highlander. My husband drives a Camry and we purchased my daughters first car off of the used car lot. When I learned that my old salesman had retired, I was nervous. Jason connected me with Bill. Bill was amazing. He took me under his wing and gave me back that immediate Toyota family feeling that I’ve grown to know and trust. Thank you, Bill for not only being phenomenal at what you do, but for making me feel so comfortable. More

Very good Bill was very friendly. Very professional and knew all the answers to my our questions. He was very welcoming and very responsive. I’m very happy with Bill was very friendly. Very professional and knew all the answers to my our questions. He was very welcoming and very responsive. I’m very happy with my selection More
Flat tire repair Got a flat tire the evening before. Spare was on car. Drove into Toyota next day with no appointment. Tire patched and put back on. Got a flat tire the evening before. Spare was on car. Drove into Toyota next day with no appointment. Tire patched and put back on. More
Awesome experience Upfront, honest, aggressive pricing. Joel was truly wonderful to work with and very flexible. Definitely sticking with this dealership in the future. Upfront, honest, aggressive pricing. Joel was truly wonderful to work with and very flexible. Definitely sticking with this dealership in the future. Easy process from walking in with no car to walking out with a new car. More
Friendly, low pressure sales The sales staff (Alex and Jason) were responsive to emails and texts, and easy to negotiate with. Alex was extremely friendly, knowledgeable and low p The sales staff (Alex and Jason) were responsive to emails and texts, and easy to negotiate with. Alex was extremely friendly, knowledgeable and low pressure--he was quite pleasant to work with. Jordan made the finance process easy and fast--by far the best experience I've ever had in purchasing/leasing a vehicle. I was fully expecting the hour plus long wait with the finance guy where they try to up-sell you everything under the sun. He very briefly explained their products, and moved on immediately when I wasn't interested. Overall, very satisfied and I highly recommend Sunnyside for a new vehicle purchase. More
Thank you All helped in explaining the lease pitfalls and options. Although this was not my first Toyota lease; things do change. Mickey did a great job in ma All helped in explaining the lease pitfalls and options. Although this was not my first Toyota lease; things do change. Mickey did a great job in making it easy to choose the right car for what I need a car for. Please don't bug me; I can pick up the phone to ask questions if I need help. Justin, thank you for sending the lease agreement since I do not give out my cell phone number. Overall it was a positive experience. I do not use social media. More