Westside Toyota

Always a Pleasure Doing Business Here The knowledgeable and friendly staff make visiting Sunnyside Toyota in North Olmsted a positive experience. In addition I appreciate the clean and mod The knowledgeable and friendly staff make visiting Sunnyside Toyota in North Olmsted a positive experience. In addition I appreciate the clean and modern facility. Even though I live on the other side of town some 22 miles away, I've been buying vehicles and having them serviced here for 14 years because every visit has been a positive experience. I don't mind waiting for service because there is WiFi, coffee, crisp television reception, and comfortable seating. Even the ladies room is clean and lovely! The likability of your sales rep Al Phillips and also staffers such as Jake Carleton along with every service rep I've encountered are a huge factor in my returning, time after time. The prices are competitive, too. I recommend Sunnyside in North Olmsted to all my friends and relatives. More

Fast, friendly & professional I have been very pleasantly surprised with my experience at Sunnyside. The waiting area is clean and comfortable. Check-in is smooth & I love the free I have been very pleasantly surprised with my experience at Sunnyside. The waiting area is clean and comfortable. Check-in is smooth & I love the free tune ups with my lease! More

1 1\2 Hour Oil Change Although the staff was friendly, an hour and a half for a scheduled oil change is way too much. Not happy with this service. Most likely will not retu Although the staff was friendly, an hour and a half for a scheduled oil change is way too much. Not happy with this service. Most likely will not return for future service. More

Easy to work with First class. Everyone I worked with was knowledgeable and straight forward. Easy to buy a car with confidence. Sean was thorough and explained everyth First class. Everyone I worked with was knowledgeable and straight forward. Easy to buy a car with confidence. Sean was thorough and explained everything about the car and the dealership clearly. More

Alex and his expertise inspired us! My husband and I ended up at Sunnyside Toyota. I needed a replacement car for the one that was totaled. We spoke to Alex, and he quickly found a perf My husband and I ended up at Sunnyside Toyota. I needed a replacement car for the one that was totaled. We spoke to Alex, and he quickly found a perfect car for me. His friendliness and obvious expertise was so encouraging. The process was simple and, in no time, I owned a gently-used car. We were so impressed, in fact, that we asked Alex to find a car for my husband. We were back the following Saturday, and now my husband has a gently-used car, too. Note: we live 1 1/2 hours away from Sunnyside. We drove up the 1st time because a competitor sold us the cars we replaced. We went there, and we're treated badly right away. That's how we ended up at Sunnyside. SO GLAD. More

Keeps my older car running We've got a 16 year old Corolla that this dealership helps us to keep going until we're ready to buy another car. We bought the car at this dealershi We've got a 16 year old Corolla that this dealership helps us to keep going until we're ready to buy another car. We bought the car at this dealership and they have been fair and honest when it comes to repairs. So, when our 1995 Tercel died (due to 20 years of salty winter pot-holed roads), we bought our new car here. If that doesn't say something good about a dealership, then I don't know what does. More

Zero complaints The service department was nothing but friendly during my visit. Although the wait was long (due to being a walk-in), the waiting room was comfy. I The service department was nothing but friendly during my visit. Although the wait was long (due to being a walk-in), the waiting room was comfy. I was able to relax and enjoy a good cup of coffee while I waited. More

Good service but marks on car after car washed. The service was good on the car but marks were left on the car following the car wash. If I would have known it was a “touch” car wash I would have to The service was good on the car but marks were left on the car following the car wash. If I would have known it was a “touch” car wash I would have told them not to wash the car. I only use touchless car washes. Told the service rep (Ken) about it and he took an attitude with me - like what do you want me to do about it. He told me I needed to contact the service manager Ray Thomas on Monday, August 20th, as he was off. I said could you at least look at the car because the service manager could come back and say how do we know our car wash did it. Ken said that was between me and the service manager. Ken begrudgingly looked at the car and said he could see the marks. I will be calling the service manager today. Poor customer service on Ken’s part. More

Came in for a new key-lost the old one. We have never had a bad experience dealing with Sunnyside Toyota. Ken Friedel has been helping us ever since we bought the car. He will be missed, We have never had a bad experience dealing with Sunnyside Toyota. Ken Friedel has been helping us ever since we bought the car. He will be missed, but everyone that we have come in contact with has been wonderful. More

Service check up My first time using the service dept. at Sunnyside. My new Sienna was due for the 5000 mike check up inspection. Easy and convenient appointment time. My first time using the service dept. at Sunnyside. My new Sienna was due for the 5000 mike check up inspection. Easy and convenient appointment time. Very prompt service. On time and finished faster than estimated time. More