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Westside Toyota

North Olmsted, OH

4.6
3,454 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,454 reviews

October 23, 2018

Check-up Immediate attention on entry. Work accomplished in fair amount of time. All work done reviewed with me. Good service! And a car wash to boot! More

by AKNAACK46
Recommend Dealer
Yes
Employees Worked With
Beth Burgett
October 22, 2018

Oil change and tire rotation It took 3 hours waiting time for oil change and tire rotation. This was the first time that I had to wait more than 1 1/2 hour for same service. More

by csm2
Recommend Dealer
Yes
Employees Worked With
Ron Swetland
October 22, 2018

Excelent dealership Remon, is awesome. this is our third lease with him, and I will continue to be a return customer. I tell everyone I know about the great service we ge More

by WNANASY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Remon Abusada
October 22, 2018

service girl was rude You guys are usually do very good did I not have a good experience this time. service girl was rude to my wife and myself. not a very detailed job of More

by michael hendershot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota
October 22, 2018

Lease buyout Have tried multiple times to schedule service on my vehicle for things under warranty and for an oil change / tire rotation. Dealership has not been More

by B2L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Baker
Oct 22, 2018 -

Westside Toyota responded

Hi Alex, please accept our apologies for any inconvenience of frustration you may have been caused. Our goal is to serve our customers in the most professional and efficient way possible. We are currently booked in service almost two weeks out. We understand your schedule at the hospital is very hectic. We understand you are looking to stop in Thursday around 3:30. We can squeeze you in for the 35K maintenance service. We can't be sure how much time it will take for your seat-belt concern. Please feel free to contact Kendyl Frye, customer relations manager, direct at (440) 686-1381 so I can set up an appointment for you. I am available 9 am to 6 pm Mon-Fri. Thank you.

October 21, 2018

Satisfactory Battery Service The Service Advisor, Chuck Stoll carefully listened to my request and followed thru to prove that I had a bad Battery and replaced same under Warranty More

by HAYJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll
October 21, 2018

Best consistent service for years! The service at Sunnyside is the best I have ever experienced! Friendly, informative, meet me AT appointment time, every time! They have my business fo More

by SIMONSVA408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll, Scott Straka, Dave Henson, Beth Burgett
October 20, 2018

Used car needed repair Bought a certified Rav4 from Sunnyside Toyota and after one month it needed some repairs. Worked with Mike Walden, great customer service. Always grea More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Walden
October 19, 2018

Always amazes me Online app't is great @ 8:30 am. Seeing the mechanic time slot to work on SUV is missing. Christine DeBow was a very pleasant employee who shared wh More

by gelfling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 19, 2018

Consistently excellent service I have never had an experience with Sunnyside Toyota that was anything less than excellent. The technicians and staff are knowledgeable, personable a More

by ELLIOTT.H3BOOKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
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